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Comfort Suites Airport

Traveller (45)
Room & Suite (35)
Dining (6)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Meeting rooms
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
150Reviews
99Photos
4Q+A
25Room tips
Traveller rating
  • 35
  • 43
  • 39
  • 20
  • 13
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Spent a night here on our way to Florida. The place was nice, the room was spacious and very clean. Parking was a challenge if you were not in early as the lot filled up quickly. Nice place to stay and fairly quiet but nothing really outstanding or memorable about the place.
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Response from Traveled1006, Guest Relations Manager at Comfort Suites Airport
Responded 1 week ago
Dear Travis O, Thank you for choosing our hotel as you traveled to Florida. We also appreciate your comments and rating of your visit. Your business is important to us and we hope you will visit us again when you travel in the Alcoa area. Most sincerely, Comfort Suites Airport Alcoa, TN
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Hotel is very nice, but it reeks of people being able to smoke in their rooms. We were on a non smoking room, but as soon as you stepped out into the hallway all you smell was cigarettes. Staff was nice room was comfortable but would not stay again due to it stinks
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Response from Traveled1006, Guest Relations Manager at Comfort Suites Airport
Responded 2 weeks ago
Dear KeifferE, We are very sorry that your stay was uncomfortable due to smoke smell. This is issue will be address immediately, thank you for letting us know. We appreciate your business and hope you will give us another chance to prove we are a great place to stay near the airport in Alcoa. Most sincerely, Comfort Suites Airport Alcoa, TN
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Thank you for a safe, clean and comfortable stay. It was a great surprise to find the pool and hot tub was open 24 hours. We arrived at 11pm and still soak our road weary bodies before going to sleep.
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Response from Traveled1006, Guest Relations Manager at Comfort Suites Airport
Responded 14 Feb. 2019
Dear Jsloanp, It was a pleasure having you stay with us. We are proud that you found us to be safe, clean and comfortable. Thank you for choosing our Comfort Suites Airport and posting comments about your visit. Most sincerely, Comfort Suites Airport Alcoa, TN
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+2
We only spent one night here. It's good value for money. Our room #110, was huge, with a small sitting area and a desk. USB ports are plenty. There is a roomy closet and a safe. A small fridge and microwave, and coffee maker are in the room. The two double beds are super
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Response from Gloria B, Guest Relations Manager at Comfort Suites Airport
Responded 28 Jan. 2019
Dear reginafug, It was a pleasure having you stay with us. Thank you for taking time to post these comments about your expereince at our hotel. We are very proud that you found us to be very good and clean. Please make us your home when you visit the Alcoa area. Most sincerely, Comfort Suites Airport Alcoa, TN
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We were on our way to Georgia from Michigan and decided to stay here for the night. The first room we were given was horrible; there was a leakage over the bed and the bathroom had been used. We called the front desk and they gene us a different room. The second room was nicer,
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Response from Gloria B, Guest Relations Manager at Comfort Suites Airport
Responded 7 Jan. 2019
Dear armymother, We are very concerned about your comments and we apologize for this experience. The problems you mentioned have been discussed with each departments and be assured improvements are in place. Again, we are sorry that we did not meet your needs nor expectations. Most sincerely, Comfort Suites Airport Alcoa, TN
Read more
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Good thing there wasn't a fire
Hole in wall
Inside of tub, how about a little cleaning
Might try ventilation, helps keep down rust and mildew
Second room
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Free airport shuttle?
I think they do, but I had a rental car and didn't use a shuttle.
0 votes
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Do they accept pets?
It says on the website for that hotel "No pets allowed". I would probably just call their front desk and ask to be certain.
0 votes
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Do they accept Pets?
Please call the property office, for accurate information. (520)-257-4526
0 votes
Do you accept pets?
sorry, I don't know if they do.the pick up service from airport was a problem
0 votes
"ask to have a room on the back side"
"Best way to choose a good room is to go elsewhere."
"No suggestions"
"Gas and Food Nearby"
"Go to another hotel"
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PRICE RANGE
USD 87 - USD 128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites alcoaalcoa comfort suites
LOCATION
United StatesTennesseeAlcoa
NUMBER OF ROOMS
59
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