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All reviews room was clean easy drive spent one night here night clerk indoor pool nice size leave your car check in was easy the staff was extremely friendly downtown knoxville would stay here again water pressure smoking room couch shuttle airport flight
Generally we enjoy a good overnight business stay at The Alcoa Comfort Suites (Fly in Late, and Out early in the AM) However this time when we arrived there was no receptionist there from 23:50-00:45. Leaving guests waiting and a drawer full of cash and...More
A generic low-rise motel, in a quiet area away from the highway.
Badly needs reinvestment and refurbishment - old carpeting, doors & door frames all scuffed up and in need of paint, generally kind of run-down. Thin walls between rooms, noise travels between rooms.
We enjoyed our stay here. The bed slept good. The room appeared clean. The gentleman at the front desk was friendly. The rates were reasonable. It was a pleasant stay. We would stay here again. Enjoyed.More
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 9 July 2018
On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations. Please come visit again soon.
Worst hotel ever. Man at the front desk was smoking weed in a friend's car and wanted to fight me when confronted about it. The hotel is under renovations and smelled like toxic chemical fumes when asking Mr. Orange I think his first name was...More
1 Thank N5554OLryans
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 30 July 2018
We are very sorry for this experience. Rest assures this situation has been address and will not happen again.
Comfort Suites Airport
I went overseas for 2 months in the winter. Although I connected a solar panel to my battery it failed to work and my battery was dead and brakes rusted when we got back. The owner came to see how I was getting on and...More
Thank Anthony Evan L
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 3 July 2018
Dear Anthony Evan L,
It was a pleasure having you stay with us and having you use our park and fly services. Thank you so much for taking time to post this review of our services. Your business is important to us and is always...More