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Holiday Inn Express Alcoa (Knoxville Airport)

151 reviews
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Traveller (20)
Room & Suite (20)
Pool & Beach (4)
Overview
  • Excellent45%
  • Very good29%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(24 reviews)
“memorable stay”(2 reviews)
“pancake maker”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)Write a Review
There are newer reviews for Holiday Inn Express Alcoa (Knoxville Airport)
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LanguageEnglish
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6
Show reviews that mention
All reviewsfront deskmemorable staypancake makerhotel is excellentroom was comfortable and cleana nice place to stayrestaurants within walking distancenational parkhotel staffcades coveindoor poolair conditionerthe young ladythree nightsstaff was very friendlypigeon forgewould definitely stay here again
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21 - 25 of 150 reviews
Reviewed 23 October 2016

Great clean room and hotel staff. Shuttle to and from airport was effortless and on time. Hotel is next to a trailway for running and has good restaurants within .2miles. Could not ask for more from a hotel. My only recommendation is that they do...More

Review collected in partnership with Country Inns & Suites By Carlson
Thank Michael B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 30 October 2016

I am so glad that you enjoyed your recent stay with us at the Holiday Inn Express and Suites Alcoa. Our local Alcoa/Maryville Greenway is one of the best extras for our hotel. We love for our guests to come and see the beauty of...More

Reviewed 18 October 2016

We were traveling for a family funeral. The staff was considerate and efficient. The room was quiet, the beds comfortable, and the breakfast offered a wide variety of foods. I would certainly stay there again.

Thank SFS819
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 21 October 2016

SFS819, We are sorry for your loss. We appreciate the kind words and hope to have you visit us in happier times. Sincerely, The Management & Staff at Holiday Inn Express Alcoa

Reviewed 10 September 2016 via mobile

Reserved and confirmed a ground floor king suite facing parking lot Wife got here before me and checked in to a second floor double Can someone explain what gives with this crap from these hotels I'm sick and tired of making specific reservations only to...More

Thank John B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 13 September 2016

Hello sir, I am sorry to hear that you did not have a pleasant stay with us recently. With out knowing the details of your reservation I can not explain why your room type was changed but I do apologize for this incident. I would...More

Reviewed 4 September 2016

I had a bad experience at a hotel down the street that had a very dirty swimming pool and I cancelled my reservation and left. My kids and I went on trip advisor, I was not yet a member but found this hotel. From the...More

Thank 241sunny
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 9 September 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that our entire staff was helpful to you. A positive guest experience is something our staff takes great pride in, so we value your...More

Reviewed 25 August 2016 via mobile

Nice clean hotel. Awesome staff. Very friendly and professional. Typical HIE breakfast. I am a business traveler and when I get done at the end of day I like to come back and watch TV. Not even one HD station. Makes watching a little annoying...More

Thank Dave L
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 27 August 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Our property is about to begin a major renovation and during that renovation...More

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13456730
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 97 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 97 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (20)
Room & Suite (20)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
aaaprilace
29 March 2015|
Answer
Response from Keith H | Property representative |
She no longer works for this location.
0
Votes
vikesfan
17 October 2014|
AnswerShow all 4 answers
Response from Keith H | Property representative |
Our service runs 24/7 with the help of a local cab company. The cost is covered by the hotel.
0
Votes
Room Tips
"look somewhere else"
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"Third Floor"
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"I was on the second floor and moved to first floor. I like the first floor because your room exits to hallway..."
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"They do have some drive-up rooms in the back, if that's what you want."
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