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03/12/2017 04/12/2017
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    MainStay Suites Alcoa Knoxville Airport

    361 Fountain View Cir, Alcoa, TN 37701-1945
    +1 855-849-1513
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    03/12/2017 04/12/2017
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    USD 87*
    USD 87*
    USD 87*
    Traveller (27)
    Room & Suite (18)
    Dining (2)
    La Quinta Inn & Suites Knoxville Airport
    515 reviews
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    Quality Inn Alcoa
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    #5 of 15 hotels in Alcoa
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    Holiday Inn World's Fair Park-Knoxville
    806 reviews
    #16 of 87 hotels in Knoxville
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    Hilton Knoxville Airport
    826 reviews
    #2 of 15 hotels in Alcoa
    2.2 km
     
    Overview
    • Excellent62%
    • Very good20%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “office chairs” (3 reviews)
    “full kitchen” (7 reviews)
    “five nights” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from MainStay Suites Alcoa Knoxville Airport
    Special Offer: Choice Privileges Points
    Hotel deals
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (191)
    There are newer reviews for MainStay Suites Alcoa Knoxville Airport
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    11 - 15 of 190 reviews

    Reviewed 2 August 2017

    I decided to give another location a try in the Alcoa area and being a member of the motels parent company offerings I thought it might be okay. The check out was easy, was very friendly and I cannot say enough good about the desk...More

    1  Thank 1959sanders
    Response from General M, General Manager at MainStay Suites Alcoa Knoxville AirportResponded 2 August 2017

    Dear 1959sanders, Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will...More

    Reviewed 31 July 2017 via mobile

    - did not get the type of room I reserved (suite w/door to bedroom) which was the ONLY reason I chose this hotel - landscape crew began work w/ leaf blowers at 6:30 am on Saturday - exterior door that should require key card access...More

    1  Thank Suze409
    Response from General M, General Manager at MainStay Suites Alcoa Knoxville AirportResponded 2 August 2017

    Dear Suze409, Thank you for taking the time to complete a review regarding your recent stay at MainStay Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our...More

    Reviewed 22 June 2017 via mobile

    This is mainly used for extended stays and it is geared toward those customers. For something under 100 dollars or 6000 points this hotel had the most value. Breakfast large room and a nice sitting area by the pool. It is also right next to...More

    1  Thank lovethesunNashville
    Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 24 June 2017

    Thank you for taking the time to complete our online survey. We at Mainstay Suites strive for excellence to ensure all of our guests feel at home away from home. Thank you again and we hope to see you again real soon.

    Reviewed 19 June 2017 via mobile

    Stayed here after judging the Big Kahuna wing festival in Knoxville. As we all know, some of the Choice hotels are pretty dicey. This is, fortunately,NOT One of those. Nice,clean,and comfortable. Typical hot breakfast,which is a plus for us so we can get a good...More

    Thank Jeff K
    Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 20 June 2017

    Thank you for taking the time to complete our online survey. We at Mainstay Suites strive for excellence to ensure all of our guests are happy and feel at home away from home. We appreciate your business and hope to see you again real soon....More

    Reviewed 19 May 2017 via mobile

    Two stars because this is not the worst place I've stayed and was in a good location. However, our room smelled like cigarette smoke. We figured out that the smell increased when turning the AC on high so I assume a dirty filter of some...More

    Thank PGHgirl6
    Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 9 June 2017

    On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

    Quality Inn Alcoa
    153 reviews
    #5 of 15 hotels in Alcoa
    0.4 km
     
    La Quinta Inn & Suites Knoxville Airport
    515 reviews
    #1 of 15 hotels in Alcoa
    3.0 km
     
    Holiday Inn World's Fair Park-Knoxville
    806 reviews
    #16 of 87 hotels in Knoxville
    20.7 km
     
    Hilton Knoxville Airport
    826 reviews
    #2 of 15 hotels in Alcoa
    2.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • USD 77 - USD 104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Alcoa
    • #5 Business Hotel in Alcoa
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your MainStay Suites Alcoa Knoxville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Alcoa
    • Also Known As
    • Mainstay Alcoa ,
    • Alcoa Mainstay
    Add Photo Photos
    Traveller (27)
    Room & Suite (18)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (17)
    Bathroom (6)
    Business Centre & Event Rooms (2)
    Nearby
    La Quinta Inn & Suites Knoxville Airport
    515 reviews
    3.05 km away
     
    Hilton Knoxville Airport
    826 reviews
    2.17 km away
     
    Quality Inn Alcoa
    153 reviews
    .36 km away
     
    Nearby Restaurants
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    Cracker Barrel
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    Chili's
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    1.60 km away
    Nearby Attractions
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    5 reviews
    6.19 km away
    Cades Cove Museum
    52 reviews
    4.45 km away
    Foothills Mall
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    4.64 km away
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    Ask a question
    Questions & Answers
    robin w
    16 August 2016|
    AnswerShow all 2 answers
    Response from stokersam | Reviewed this property |
    Sorry I don't know either, suggest you contact the hotel direct.
    0
    Votes
    Richard S
    1 August 2015|
    AnswerShow all 3 answers
    Response from General M | Property representative |
    Hi Richard! Thank you for your question. Our pet fee is $25 as a one time payment. So if you are staying one week or a month, you are already covered for your whole stay! Thank you again for your inquiry! -The MainStay Staff
    1
    Vote
    Rene P
    11 March 2015|
    Answer
    Response from General M | Property representative |
    Hi, Thank you for your question. I have 3 handicap rooms on the property, and if I have the availability I would be more than welcome to update your reservation. Please feel free to contact me directly at 865-379-7799 and... More
    1
    Vote
    Room Tips
    "Choose a room on a floor that doesn't have dogs.."
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    "May want to think hard about this one"
    Read review
    "They were very kind accompanying my needs"
    Read review
    "we asked for a quieter room and they put us in the back half of the hotel and it was quiet"
    Read review
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