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Great location and the pool slide. That is the two positives. Our Grandchildren couldn't stay in the pool because they started coughing and skin burning after 1/2 hour. The ladies pool bathroom toilet didn't work. There was mold along the poool pillars. I took a...More
Response from Hotel M, General Manager at Holiday Inn Express AberdeenResponded 26 April 2017
Thank you your feedback regarding your recent stay with us. I have shared it with my leadership team to ensure this type experience does not happen again for any guest. I am quite embarrassed at your experience. I have coach my team to always ensure...More
Was luck that Serge was there at arrival. He helped direct me to parking and then came to open the back door. He was great. The hotel is what you would expect - the lobby area worked well for a quick pre-meeting. I'll stay again.More
Response from Hotel M, General Manager at Holiday Inn Express AberdeenResponded 8 February 2017
Thank you so much for your kind words about Sergey. He has been an asset to our team. I'm pleased to hear he went above and beyond to meet your needs. Our lobby does meet a great variety of guest needs such as ,...More
Stayed here for Y tournament games. Staff very friendly and helpful. Rooms nice. Bed comfortable although the couch bed needed a new mattress. Breakfast delicious with a great selection. Need better ventilation in pool area, chlorine awful. Great location!More
Response from Hotel M, General Manager at Holiday Inn Express AberdeenResponded 4 April 2017
Thank You for doing a review for my property. I am elated that my staff was helpful and friendly, they are our biggest asset. The Express Start breakfast is always a hit with our guest, I'm glad you felt the same. We are working on...More
Staff very friendly, helpful and nice. Large King Size room, but the bed seemed like it needed replacing, Dusty and dirty around the refrigerator, otherwise nice and clean. This is a kid friendly hotel, with a water park. Just need to keep a quiet wing...More
Response from Hotel M, General Manager at Holiday Inn Express AberdeenResponded 29 March 2017
Thank you for taking the time to give us your feedback regarding your recent stay. I would like to personally apologize for the cleanliness issue your experienced in your room. I assure you this is not our standard. I have shared your feedback with...More
Very nice clean hotel with courteous staff. We came to town with other families for the state swim meet. The hotel would've gotten 5 stars except that the smell of the chlorine in the pool area was overwhelming and many of the kids started coughing...More
Response from Hotel M, General Manager at Holiday Inn Express AberdeenResponded 7 March 2017
Thank you for taking time to give us your feedback. I am pleased you found our hotel to be clean and the staff to be courteous. I take great pride in my staff and this hotel. We strive to exceed guest expectations each and everyday....More
USD 155 - USD 202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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