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Allentown Park Hotel Ascend Collection

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521 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Dallas, Pennsylvania
Reviewed 5 October 2016

Everything I asked not to have in my room because of severe allergies I ended up getting. Staff very rude and not friendly at all. Bathroom was dirty and took then until 7 at night to service the room.

Review collected in partnership with Hampton
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Helpful?
Thank michelleaA4477YA
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

We hope this notes finds well. We have sent your feedback to the personnel concerned. We apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

McComb, Ohio, United States
Reviewed 1 October 2016 via mobile

While staying at this hotel, a member of the staff gave my personal information to a co-worker. I cannot believe that a hotel would give out personal information. What a major security breach and I will never return to these properties.

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Helpful?
Thank Angela W
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

Thank you for your making us aware of your experience. Please know that we take your comments very seriously. A guest’s safety and security is a top priority, this is not how we do business. Furthermore we have conducted an immediate discussion with all our staff on property on your comments. Thank you again for making us aware of your...

Cranberry Township, Pennsylvania
Reviewed 28 September 2016 via mobile

We had a room on the non-smoking 5th floor. But the ventilation system was pouring smokey smelling air into the hallway and bathroom so our room smelled like smoke. It was very irritating and a situation that I can't remember encountering at any hotel before to this degree. The room was also the smallest two bed room I have ever...

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Helpful?
Thank Timothy M
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff for discussion and solutions. Despite this stay we hope to be able to welcome you back in a future return to the Lehigh Valley.

Stillwater, Pennsylvania
Reviewed 27 September 2016

I stayed here because it was cheap and I booked last minute for a festival. Although the staff was friendly, the room I was assigned did not have the beds made. When I told the front desk I was given a bigger room without any issue. However, there was a window with a flood light right outside and no black...

Review collected in partnership with Hampton
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Helpful?
Thank Diana P
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

Thank you for your comments and we are pleased that our team made you feel welcomed. However, we apologize for the inconveniences that you experienced during your stay and we will discuss with the appropriate team members the position of the flood light. Thank you for staying with us.

New York, New York, United States
Reviewed 26 September 2016

I was here on a business trip and this was my very first Hampton Inn. I typically stay at SPG properties by choice but my company urged us to book here. Complimentary breakfast, very good wi-fi, small but efficient gym and clean rooms. Can't ask for more than that. I'd book here again if I came back to Allentown, PA.

Review collected in partnership with Hampton
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Helpful?
Thank Danielle A
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

We appreciate your encouraging feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and we are pleased you enjoyed our renovated areas. If you're traveling to our area gain soon, don't hesitate to call us.

Pa
Reviewed 25 September 2016

Hampton Inn Allentownwas a good choice to stay from the ease of finding it to food and travel. The staff was extremely pleasant . I would recomend this Hampton inn to everyone. I travel to Allentown wvery year for Nittany Cross and will be staying again.

Review collected in partnership with Hampton
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Helpful?
Thank johnmD2840ZF
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

Thank you for reviewing your stay with us. We are extremely happy to hear that our staff made you feel welcome. Your comfort and satisfaction is most important to us. Hoping to see you again next year.

Dixon, United States
Reviewed 21 September 2016

We try to always stay at a Hampton. We were in town for a funeral and tried to find a Hampton that was close. There was a Hampton closer but it was too expensive for us so we chose this one which was about 30 minutes away and it saved us close to $120. It was easy to get to...

Review collected in partnership with Hampton
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Helpful?
Thank Randall S
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

Thank you for taking the time to give us your feedback about your stay during a difficult time. We are pleased you found our location convenient and trust that we made your stay as comfortable as possible during this time. Thank you for choosing our hotel.

Warren, OH, United States
Reviewed 19 September 2016

This Hampton Inn has an excellent facility and the nicest staff. The Housekeeping Manager worked with me because I had to spend a day catching up on sleep. was perfect place for me because I was staying 5 nights. The rooms were spotless. Breakfast had good offerings and two ladies who really keep it running no matter how busy. Talked...

Review collected in partnership with Hampton
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Helpful?
Thank Robert B
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

Thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

Tampa, Florida
Reviewed 11 September 2016 via mobile

Very clean welcoming hotel. We had a great stay very quiet. Everyone was extremely helpful. This hotel smelled so nice as soon as the door opened. Very inviting. We didn't use the restaurant but it was very clean and was newly renovated. Would gladly stay here again. Loved the Italian restaurant across from here too.

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Helpful?
Thank Crystal T
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

We are pleased to hear that you find our location and hotel to your liking. It is very important to each of us to make your stay as comfortable as we can. We hope to see you again soon.

Reviewed 10 September 2016 via mobile

Stayed here for 1 night for business. Pros: ample parking; easy access to interstate 78. The room was clean and an adequate size. There were neuro gens toiletries. The room had a long curtain at the end of the room were there were clothes hangars, an ironing board a fan iron. There usa swimming pool and fitness room. Breakfast was...

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Helpful?
Thank SFO415415
Timothy M, Manager at Allentown Park Hotel Ascend Collection, responded to this review

Thank you for your positive comments and we are pleased that you had a good stay overall. We apologize if you encountered any traffic issues during your stay. We hope next time you are in the Lehigh Valley we will see you again.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your best choice is the beautiful Allentown Park Hotel Ascend Collection by Choice Hotels. We are excited to offer well appointed guest rooms with upgraded amenities including over 100 HD channels while enjoying an excellent night's sleep in incredibly comfortable beds. Be energized with our complimentary hot breakfast buffet, which includes a wide selection of hot and cold items. Need do some work or watch a movie then please utilize our complimentary wireless internet service throughout the hotel. Take a relaxing swim in our indoor salt water pool, get that work out in at our on site fitness center. Loosen up after a long day in our guest social zone. If the needed we have a coin operated laundry facility or same day dry cleaning available. Please take advantage of our large complimentary parking area which can accommodate multiple buses and vehicles if necessary. Do not forget to take advantage of our staff to find some “hidden gem's” in our local area to visit, we will love to share with you all the Leigh Valley has to offer during your stay both business and pleasure. We look forward to sharing with you our unique and new property, if you have a need for us we are here for for you. ... more   less 

Additional Information about Allentown Park Hotel Ascend Collection

Address: 7471 Keebler Way, Allentown, PA 18106-9302 (Formerly Hampton Inn by Hilton Allentown)
Region: United States > Pennsylvania > Allentown
Price Range: $127 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Allentown Park Hotel Ascend Collection 4*
Number of rooms: 124
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Also Known As:
Hampton Inn Allentown Hotel Allentown
Allentown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Allentown Park Hotel Ascend Collection staff and other travellers.
8 questions
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Conneautville, Pennsylvania
Miami, Florida
3 months ago
7 months ago
Schuylkill Haven, Pennsylvania
over a year ago

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Questions? Get answers from Allentown Park Hotel Ascend Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the South Side are quieter. The North end faces the highway”
dnspear, 22 Feb 2017 | Read review
“2nd floor facing the entrance was fine”
robertmZ2041SU, 21 Feb 2017 | Read review
“Asked for room not facing highway. Or you will hear trucks all night.”
kebarrett2017, 28 Jan 2017 | Read review
“24 hour laundry”
ssaetern21, 26 Jan 2017 | Read review
“I did hear semi truck noise, but not for long because the bed was so comfortable I went right to sleep.”
FlyGirl333, 13 Dec 2016 | Read review
5 of 5