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Holiday Inn Allentown Center City

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270 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Allentown Center City
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Showing 268: English reviews
Hazlet, New Jersey
Reviewed 25 September 2016

My fiance and I stayed at the Holiday Inn Allentown Center City when we were in town for a wedding. The couple got a discounted per-night rate, but we actually used our Hotels.com credit to stay for free. It was a basic hotel, but not the worst place to stay. The rooms are on the small side, but fine if...

Thank JLynn627
Gold River, California, United States
Reviewed 23 September 2016 via mobile

The staff at this hotel is exceptional. When we checked in our room had two queen size bed and we wanted one king. We went to Taylor at the front desk who told us they were sold out for that night that she would gladly change is the next day. The next day we went down to the desk and...

Thank Amanda K
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Amanda K., First let me thank you for this wonderful review of the staff. Taylor, Marrell, and Brenda are a perfect example of the service we strive for here at the Holiday Inn. I am glad they addressed your concerns and we hope that you will visit us again in the future!

Stamford, Connecticut
Reviewed 20 August 2016

I love Bea and the legend they created for it at the Holiday Inn. i was traveling with a child and one of the front office staff came up to me and my son unsolicited and offered a little "bea" and let me know it was their mascot. They created a legend about Bea. Once you get a bea you...

Thank CannoliMan
Reviewed 15 August 2016 via mobile

One elevator working! We had to take the stairs up and down to and from our rooms. Very small room and The resturant in the hotel the staff members are rude and they messed up a lot of our orders. We ordered burgers and they did not have ketchup, condiments. The waiter never came back to see how our food...

Thank Aletheia J
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Aletheia, Thank you for posting your feedback on TripAdvisor. I am very sorry that our elevator malfunctioned at such an inopportune time. We have it back up and running and should not be an issue anymore. As far as the restaurant goes, I have shared your comments with our Food and beverage department in an effort to get better...

Hershey, Pennsylvania
Reviewed 9 August 2016

We were back for the DCI show and were pleased with the hotel accommodations. The restaurant attached to the hotel was very good-service was great! Place was very busy and they kept the restaurant open later than usual to accommodate. Location is close to stadium.

Thank Pamela M
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear valued guest, We are happy you enjoyed your stay with us over the weekend. You mentioned this visit was better than last year's, and I am unsure if that was meant for the restaurant and the service they provided. The restaurant has changed since the last time you were here, and things have greatly improved! We hope to welcome...

Larchmont, NY
Reviewed 7 August 2016

This place is conveniently located in downtown Allentown, but not really expensive for the low quality of the stay - thin walls, broken elevator, cloudy pool water, moldy fitness center. The people working the front desk were very nice, but besides that it was a disappointing stay.

Thank jimshoes
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear jimshoes, Thank you for taking the time to rate your stay on TripAdvisor. I shared your comments with the proper departments and they are being addressed as we speak. We are happy to announce that we will be doing a complete and total renovation in the months to come, and am sure you will be pleased with the finished...

Southern Mexico, Mexico
Reviewed 26 July 2016 via mobile

Great hotel, gym was good, treadmill worked pleasantly well, limited weights. Nevertheless 8 dollars per day if you want to park your car. Location is good, 10 to 15 min to Leighvalley mall which has a great selection of everything. 20 min to regional airport.

Thank ch1k0r1ta
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We are happy your enjoyed your stay with us! We are in a prime location, close to all your Lehigh Valley destinations. We are pleased you were able to get a good workout in using our fitness center. As far as the parking, we are a center city property where we lack room for a parking lot...

Bowie, Maryland
Reviewed 18 July 2016 via mobile

Booked this hotel for my family after a day planned at Dorney Park. Dorney Park was awesome!! The kids, and bigger kids (us adults) had a blast!! The kids were asleep within 3 minutes of getting into the car. We arrive at our hotel only to find street parking, but a parking garage next to the hotel. It was an...

Thank 455marissad
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear valued guest, First let me apologize that you were not satisfied with your stay. I would like to speak to you, to obtain details of the feedback you've provided. Can you please contact me? Best regards, Laurene S. lsemprit@hiallentownpa.com

Tamaqua, Pennsylvania
Reviewed 11 July 2016

The hotel itself was very nice. Very polite staff and very helpful. The breakfast on the other hand was below par by a long shot. Eggs barely had any taste bacon just blah for two adults to have breakfast with two cups of orange juice and a milk it cost 27.45$ We were given change for 28$ back when we...

2Thank aangllmouse
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, I enjoyed our detailed phone conversation yesterday and the feedback you provided about our hotel. I have passed your important suggestions on to the Director of Food and Beverage to have them addressed. We are very happy you were impressed with our staff. We strive to provide the best service possible, in all departments of the hotel....

Overland Park, Kansas
Reviewed 1 July 2016 via mobile

This is my 17th hotel night in the last 25 days. Needed to be near Easton, Pa. I don't like the location of this hotel or the way parking is set up. In fact, if my husband had not been with me, I would have demanded a refund for my safety. This hotel is overpriced for the quality of the...

1Thank mjrek11
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear guest, Thank you for sharing your feedback on TripAdvisor. We are a center city property, with the same challenges of parking as with many other center city properties. We try to make the parking experience as smooth as possible for our guests. We are sorry you disliked the set up. As far as the room is concerned, we are...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Center City Allentown. Located just 1 block from the PPL Center Arena (go Phantoms!), We offer all of your hospitality needs at a price that can't be beat! Come and indulge in personalized, exemplary service in a soothing environment. After a long day, escape to our spacious guest rooms and deluxe suites-the largest in Lehigh Valley. Special touches like pillow-top mattresses and high-speed Internet access make it easy to work and relax. Feast on mouth-watering dining options at Manifiesto and 57 Lounge, our on-site restaurant and bar. Are you visiting for a business retreat or family reunion? We boast 10,000 square feet of flexible meeting space. Experience all of the comforts of home at this full-service Allentown, Pennsylvania hotel, including newly renovated guestrooms and suites, free high-speed Internet access, 24 hour business center, room service, a heated indoor pool and self parking surcharge. This Allentown, Pennsylvania hotel is only minutes from Dorney Park & WildWater Kingdom, Lehigh Valley Hospital and Muhlenberg College. Come visit the Lehigh Valley where you will have every reason to visit every season. Whether on business or pleasure, the Holiday Inn Allentown is the perfect place to stay. ... more   less 

Additional Information about Holiday Inn Allentown Center City

Address: 904 W Hamilton St., Allentown, PA 18101
Region: United States > Pennsylvania > Allentown
Price Range: $154 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Allentown Center City 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Allentown Center City Hotel Allentown
Allentown Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Allentown Center City staff and other travellers.
3 questions
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Elmer, New Jersey
New Jersey
over a year ago

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Questions? Get answers from Holiday Inn Allentown Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Venny's pizza right up the street is great for take out”
 of 5 bubbles RachelW185, 23 Mar 2017 | Read review
“Online reservation gives options of being near or far from elevator, low floor or high floor, etc.”
 of 5 bubbles ABClady, 13 Oct 2016 | Read review
“Rooms near the elevator experienced quite a bit of noise”
 of 5 bubbles , 11 Oct 2016 | Read review
“No refrigerator if you need one for insulin not a good choice.”
 of 5 bubbles aangllmouse, 10 Jul 2016 | Read review
“Don't go! Why reward bad service w/ your money?”
 of 5 bubbles ap656, 24 Apr 2016 | Read review
5 of 5