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All reviews bed was super comfy columbus day weekend ihg member front desk juice machine double queen dorney park business center room was clean stay there again next morning top floor a great stay water pressure nice breakfast bagels breakfast was included
My stay in room 224 had both ends of the spectrum, but because of several factors I can’t give this anymore than 3 stars for average (if I could give 2.5 stars I would). First off, the room was clean and neat. The bed/pillows were...More
Response from Front D, Front Office Manager at Holiday Inn Express & Suites Allentown WestResponded 6 days ago
First, I want to personally thank you for choosing our hotel for your stay. I am happy to hear you enjoyed our breakfast, beds, and pillows. I am sad to hear of the experiences that made your stay less than average. We will...More
Holiday Inn Express has a formula that's followed closely coast-to-coast. The variables are age of the facility, cleanliness and upkeep, and training of the staff. This is one of the better ones I've ever stayed in. I was greeted at the desk by Yahaira, who...More
Response from Kyle B, Manager at Holiday Inn Express & Suites Allentown WestResponded 20 August 2018
Thank you for the great review! We are thrilled to hear this is one of the better hotels you have stayed in, and that our staff was professional and helpful. We value feedback like yours, so again, thank you so much for letting...More
The check-in and check-out process is fast and the staff is very friendly (Yahaira). They serve good breakfast, and the employee there was constantly refilling all items. The pool is a bit small, but it's nice to have.More
Response from Front D, Guest Relations Manager at Holiday Inn Express & Suites Allentown WestResponded 1 week ago
Thank you so much for the review. I am glad you enjoyed your stay and that our staff helped make your stay great. We strive to make our guest's have a great experience from checkin to checkout so thanks a bunch for letting...More
Stopped off here en route further inland during a road trip, and everything was very clean, spacious and easy to understand.
Carpet in the hallways meant that noise from other travellers was reduced to a minimum. They have a swimming pool and a self-serve breakfast...More
Thank Sam B
Response from Front D, Guest Relations Manager at Holiday Inn Express & Suites Allentown WestResponded 2 weeks ago
Dear Sam B.,
First I would like to thank you for being a guest at our hotel. I appreciate the feedback you took time to leave, and I am so glad you were able to enjoy breakfast as well as other amenities. Thank you for...More
We needed a place to say in Allentown for one night. After researching the options, we chose Holiday Inn Express based on the reviews and couldn't have been happier with our choice!
The hotel is very clean - from the lobby, to the breakfast area...More
Response from Front D, Manager at Holiday Inn Express & Suites Allentown WestResponded 3 weeks ago
First, I want to personally thank you for choosing our hotel for your stay! We are very pleased to hear you had a fantastic, clean, and comfortable stay with us. I am happy to hear you loved the cleanliness of the lobby, kitchen,...More
Great location and outstanding guest service is the best way to describe The Holiday Inn & Suites in Pennsylvania. Our staff provides a stress-free stay and are dedicated to helping you with all your tourist …Moreand accommodation needs as well as ensuring you have a great time in Allentown, Pennsylvania. Please do not hesitate and book today! We look forward to seeing you soon! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.