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Holiday Inn Express Albany

246 reviews
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Traveller (29)
Room & Suite (45)
Pool & Beach (6)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(42 reviews)
“warm cookies”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)Write a Review
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148
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6
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All reviewsfront deskwarm cookiesconvention centerparking lotcolumbia roomindoor poolnext morningcustomer service isafter a long daycascade grillclean roomconvenient locationa wonderful staydog showthe breakfast areaking roomroad trip
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1 - 5 of 241 reviews
Reviewed 3 weeks ago

Unfortunately, I was the last to check in late at night so there was only an unrenovated room left. It was decent and clean but definitely in need of an upgrade. Coffee at free breakfast bar was surprisingly good and strong. And staff, of course,...More

Thank Gudwill
Response from HIEAlbanyOR, Manager at Holiday Inn Express AlbanyResponded 3 weeks ago

Thank you for your review! I'm sorry to hear that there was some confusion regarding our remodel. As of now, we do not have any remodeled rooms. We have only completed the main common areas, including our breakfast bar, lobby and fitness center. We welcome...More

Hotel's Favourite
Reviewed 21 November 2017

This property is currently undergoing major renovations; however, the staff are obliging and empathetic to any concerns the traveler may have as a result of these updates. We were greeted by Taylor who used her positive personality and support of the IHG brand as a...More

Thank T Patrick H
Response from Erica R, Front Office Manager at Holiday Inn Express AlbanyResponded 25 November 2017

Thank you for your review of our hotel! We can't say thanks again for choosing our property. We love having our IHG Rewards Club Members come stay with us, and love to reward them as such!! Come see us again!

Reviewed 16 December 2017

Nothing well comforting than getting back to my room 224 after a long day of work and to find a simple note from Rosario house kipping lady saying Have a wonderful stay :) It was just great Tk Rosario

Thank Oswaldo P
Response from Erica R, Front Office Manager at Holiday Inn Express AlbanyResponded 20 December 2017

Thank you OSWALDO!!!! We can't thank you enough for sharing your experience with us. It's wonderful to hear that you enjoyed your stay with us. We hope you'll come back again sometime!

Reviewed 26 October 2017 via mobile

Jewel at the front desk in the evenings is Fabulous. She went above and beyond to help me. We did an event at the hotel and she was around during set up. If she could have gotten us the extra table we needed, she would...More

Thank Gret2292
Response from Erica R, Front Office Manager at Holiday Inn Express AlbanyResponded 1 November 2017

Thanks for your review! We can't be more proud of miss Jewel and all that she did for you during your event. It's our pleasure to have you as our guest here at our hotel, and serve you. We hope to have you back again!

Reviewed 19 September 2017

Albany Oregon was on the line of totality for the recent eclipse. About a year ago we planned our holiday around this and through Audley booked a room in this hotel,. About a week into the trip and 5 days before the eclipse we were...More

Thank MrsPE
Response from Erica R, Front Office Manager at Holiday Inn Express AlbanyResponded 3 October 2017

Oh no! We are so sorry to hear about this mess you had to deal with. After being contacted by the State of Oregon regarding your reservation, it was discovered that the travel group that you had booked with didn't actually make you a reservation...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 104 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 104 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (29)
Room & Suite (45)
Pool & Beach (6)
Dining (1)
Business Centre & Event Rooms (5)
Questions & Answers
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Valiseroulante
7 August 2016|
AnswerShow all 2 answers
Response from pnelson530 | Reviewed this property |
We got AAA RATE discount when we stayed. They were extremely nice. Re: date, availability might be the question. I encourage you to call directly to the Albany HI express and speak directly to them. "They will work with... More
0
Votes
Room Tips
"Ask for a renovated room in the back."
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"Nice view all way arroun"
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"Ask for upper floor; away from elevator and eastern view; THEY ACCOMMODATE"
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"Get them to promise they won't double-book you!"
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