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Holiday Inn Akron-Fairlawn

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99 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Akron-Fairlawn
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Showing 96: English reviews
Tonawanda, New York
Reviewed 31 August 2014

There was a tray from room service in the hall with uneaten food on it when we cchecked in. We complained to front desk once the first day, twice the second day and when we returned to hotel at 10:00 pm that night it WAS STILL THERE. Finally the front desk had it removed. The sliding doors were all riveted...

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Helpful?
1Thank Peter M
IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Peter M, Thank you for taking the time to share your experience with us. I am glad that you found our mattresses to be comfortable. However, it is regretful that the service received from our hotel staff prevented you from fully enjoying your visit. I will ensure that your comments be addressed with the appropriate departments to consider for...

Rome, New York
Reviewed 18 August 2014

Have not stayed here for a while (years) but was pleasantly surprised by changes and great Hotel staff. Rooms very nice, excellent location and wonderful restaurant next door. Bar was great, breakfast choice excellent . Will stay again.

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Thank KEVIN G
Naples, Florida
Reviewed 7 August 2014 via mobile

In the past they gave HIA Members and frequent clients a drink coupon and breakfast buffet. No longer! They stopped any perks. There are better options in the area! A new 200 room hotel will be opening Spring 2015 , could be a nice alternative.

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Thank JohnS34134
tom d, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear JohnS34134, thank you so much for taking the time to post this review. Yes, it is unfortunate that IHG chose to take those perks out of their rewards program. However, you are a very valued guest to us and a valued IHG Rewards member and we hope that will keep you coming back to us in the future. Sincerely,...

Cardiff, United Kingdom
Reviewed 1 June 2014

Stayed while on business in the area. Normal average business hotel, Nice room, good internet, OK food (nothing special), good welcome, plenty of parking, good access to the free way without being on it.

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Helpful?
Thank Cymru13
Regina G, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Cymru13, thank you so much for taking the time to comment on your stay here at our Hotel. You are a valued guest and we appreciate everything you have to say. We look fowared to you staying with us again in the future. Thank you.

Philadelphia, Pennsylvania
Reviewed 20 February 2014

The front desk staff are fantastic. Anything they can do to help, they will. They will do it with a smile on their face. The staff in the Montrose Grill and the staff that handle cleaning public areas do a great job. The housekeeping staff for the rooms needs to be more conscientious or they need a checklist to make...

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Helpful?
1Thank Kathy F
IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Kathy F, Thank you for your comprehensive review. We thank you for your comments. We will certainly follow up with the Executive Housekeeper to avoid any similar situations as you have described. Thank you for mentioning our fantastic Front Desk staff. We greatly appreciate your feedback as this is the best resource for improving guest services. Regards, Brenda J....

Fayetteville, Arkansas
Reviewed 29 January 2014 via mobile

It was barely acceptable. This is an old building and it's pretty evident. They've tried to upgrade the property somewhat, but my room still had: peeling wallpaper, leaky toilet, shower faucet that didn't work right, and missing light bulbs in all but one lamp. The room seemed clean enough, but one has to wonder how much attention goes into a...

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Helpful?
Thank KingMagnus
tom d, General Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Hawg97, we appreciate you taking the time to comment on your stay, we take all of our reviews seriously and constructively. Customer satisfation is our number one goal and we regret that we failed to live up to your standards. We are actually doing several major rennovations to the property this year and hope that you would come and...

Topeka, Kansas
Reviewed 17 January 2014

There is absolutely nothing to brag about. The stay was nothing more than just another hotel stay. The parking lot is awkward with not much parking at the front entrance and the back entrance is by the banquet rooms. Anyhow the rooms where pretty standard, pretty clean, not the best in the world but they where okay. Breakfast is not...

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Helpful?
Thank dkrug10042
tom d, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear dkrug10042, thank you for your comments. We appreciate you staying with us and we take every review seriously. We are actually doing several renovations this year, including the installation of High Speed Fiber Optic Internet. Customer satisfaction is our number one priority and we look forward to you staying with us again.

Akron, Ohio
Reviewed 17 December 2013

The negatives start with the lobby. The cold air from outside blows right in through the lobby, creating a less than warm environment for the business desk or bar. The room wall heater cycles on and off to such a degree that days later, my sinus' are still dried out. Road noise from Market St is comparable to sleeping in...

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Thank hsmuck
tom d, General Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear HenryBrentwood_TN, Thank you for taking the time to post this review. We take all reviews seriously and constructively. We will be renovating our lobby in early 2014 and will make sure your comments are taken into account. Please contact the property directly, so that I can have our engineer address the heater issue. I am happy that your were...

Roswell
Reviewed 4 September 2013

Room was ok, but have stayed at other Holiday Inns that had a more welcoming lobby and nicer rooms. Good thing we are members of rewards program otherwise breakfast was NOT included. Even though our room was across the elevator, it was very quiet

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1Thank Grafeo37
Columbus, Ohio
Reviewed 22 July 2013

My family and I rented 5 seperate rooms in this Holiday Inn location on different floors. The stay itself was pleasent enough, however when we departed after a 2 night stay, we all had little bites around our ankles and legs that appeared shortly after. All the bites appeared in straight lines and were centralized around the ankle region. After...

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Helpful?
3Thank Franchesca E
IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Franchesca E, Thank you for your review regarding your recent stay at the Holiday Inn Akron West Fairlawn, OH. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Dhan M Case Manager...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Akron-West hotel is the place to stay when traveling to the hometown of Lebron James. Just minutes from Downtown Akron, Stan Hywet Hall and Gardens, University of Akron, Inventors Hall of Fame, Blossom Music Center, Infocision Stadium and John S. Knight Center. With convenient access to Canton and Cleveland, you can visit the Pro Football Hall of Fame, Rock and Roll Hall of Fame, Cleveland Playhouse and Warehouse Districts, and so much more! This hotel is surrounded by several excellent restaurants, shopping plazas/malls, theatres, golf courses and children's activities.The Holiday Inn Akron-West Hotel has just completed a $2 million renovation extending from our guest rooms to our meeting facilities! You will feel a sense of elegance and comfort as you enter our contemporary spacious lobby. The staff of the Holiday Inn Akron-West hotel will greet you with a friendly smile and a professional approach. The Holiday Inn Akron-West hotel specializes in meetings, banquets, and conferences. This hotel features 2 restaurants the Montrose Bar & Grille as well as the award winning Hyde Park Grille. ... more   less 

Additional Information about Holiday Inn Akron-Fairlawn

Address: 4073 Medina Road, I-77 (Exit 137A) & ST.RT. 18, Akron, OH 44333
Region: United States > Ohio > Akron
Price Range: $143 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Akron-Fairlawn 3*
Number of rooms: 203
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Also Known As:
Holiday Inn Akron-Fairlawn Hotel Akron
Akron Holiday Inn
Holiday Inn Akron-Fairlawn Ohio
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Questions & Answers

Questions? Get answers from Holiday Inn Akron-Fairlawn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its all good”
K3933ZQmichaelf, 28 Dec 2016 | Read review
“We were on the ground floor, Microwave available down the hall.”
redbluekylorgan, 29 Jul 2016 | Read review
“Request an upper floor away from the elevators.”
jettan, 27 Jul 2016 | Read review
“I would stay on ANY floor with ZERO hesitation.”
johnbV4028QV, 26 Jul 2015 | Read review
“Backside of hotel would be furthest from the roads.”
NotABuckeye, 5 Jul 2015 | Read review
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