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Bilkent Hotel and Conference Center

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#13 of 172 Hotels in Ankara
Certificate of Excellence
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Bilkent Hotel and Conference Center
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170 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Istanbul, Turkey
Reviewed 17 August 2013

Last week, we tried Bilkent Hotel SPA Center for the first time and our experience was really good. The staff are very friendly and professional. Also the facility is very clean and quiet. I recommend those who are looking for a relaxing day that they give it a try. It's a little pricey but totally worth the money. If you...

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Helpful?
Thank 0209tr
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear our guest, Thank you very much for your good comments about our SPA Centre. We shared all your reviews with our SPA department. We hope to host you in our hotel again. Kind Regards, Esra BORAN ÖĞET Guest Relations

Cambridge
Reviewed 24 July 2013

My husband and I stayed here during a conference at Haceteppe University. On arrival, staff were welcoming and friendly and the hotel lobby has a calm, cool air... but that sensation was short-lived. Our room, though lovely and spacious, suffered from non-functioning air conditioning. After various attempts to fix it, we phoned reception and an engineer was duly sent up....

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Thank Pipsiwah
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear guest, Firstly, thank you for preferring to stay at our hotel and sharing your comments with us. We are truly sorry to cause dissatisfaction due to failure of air conditioners at your rooms even if you were satisfied with the services and our staff at food & beverage services, pub and SPA section of our hotel. The problem with...

Ankara, Turkey
Reviewed 15 July 2013

There is a TINY baby pool about a foot and a half deep that the kids are allowed in. Ridiculous. If you are planning to stay at this hotel because it has an Olympic sized swimming pool, rethink your decision if you are bringing children.

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Helpful?
Thank Nuriye T
ESRAO2013, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear guest, Thank you for your review about our swimming-pool service. We have a semi-olympic size swimming pool and a small children's pool as you mentioned. Because of the hygienic purposes, 0-6 age children are not allowed to use the big swimming pool. We will share your comment with related department heads and for the next pool season we will...

London, United Kingdom
Reviewed 14 July 2013 via mobile

My stay was prompted by business travels to the area, and it's location is very convenient relative to the companies I needed to visit. I first stayed in May, and easily chose to return here for additional 4 days in July. While the hotel is 20 mins from the downtown area, it's never a problem getting a taxi, if you...

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Thank m33as
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear our guest, Thank you very much indeed for staying with us while in Ankara as well as for your kind review. We were very pleased to learn that you were satisfied with our services and helpfulness of our staff. We will gladly share your positive remarks with them. Thank you once again for your comments and we all look...

Istanbul, Turkey
Reviewed 23 June 2013

It's a business hotel with all necessary equipments and the room was sized enough, all the comfortable things were on-site. There is also Night Shield pub in the entry floor. The welcoming and the reception was successful and professional. Reception employees know English well. Price could be considered a little high compared with the others in neighbourhood but it's worth...

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Thank ugr2
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear Guest, Thank you for your recommendation of our hotel. We will be sharing your comments with the entire team .We were delighted to learn that you were satisfied with your stay. We hope to welcome you back again soon. Kind Regards, Your Sincerely, Esra BORAN ÖĞET Guest Relations

Portsmouth, United Kingdom
Reviewed 8 June 2013

This is my 6th stay here and I must say that, overall, this is quite a good hotel, but they can't quite handle the expectations of the international traveller! Food is quite good, although many people were unhappy at breakfast yesterday due to stale pastries! Today, however, has been like faulty towers! 1) I put some laundry in this morning...

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Thank Disgruntled69
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear guest, Thank you for your detailed reviews about our hotel. We hope to give you more professional service at your next stay. We are sorry about the misunderstandings about room service orders and laundry service. We informed our all room service staff and also reception staff about the details of menu items, and also informed housekeeping staff about the...

Lawrence, Kansas
Reviewed 7 June 2013

This is a hard hotel to grade: don't let the lack of stars stop you from staying here & don't let the number of stars fool you. This is a lovely, modern hotel, but it is no 5 star hotel. All the creature comforts are covered. Clean room & bathroom; comfortable bed; plenty of hot water & water pressure; safe...

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Thank johnsonevv
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear our guest, Thank you for your detailed explanations about our general services. Your comments and suggestions are very important for us to give you better services. We shared all your comments and experiences about English level of the staff, Concierge Service, Room Type and Restaurant services with all related department managers. Thank you once again for your gracious review...

Dublin, Ireland
Reviewed 28 May 2013

This is a very comfortable hotel even if the reception area is not vey appealing. The room I had was very spacious and comfortable - not easy to get to first time as the room signeage is not great. The bed was extremely comfortable with lots of very fluffy pillows. The (sports) bar is very British in style and name...

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Thank Beahive
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear Guest, Thak you for staying with us recently and for sharing your comments with us. I will be share your comments with our team. We hope to welcome you back again soon. Kind Regards, Esra BORAN ÖĞET Asst. Guest Relations Manager

Abu Dhabi, United Arab Emirates
Reviewed 27 May 2013

I did enjoy my stay in this hotel. All the staff are friendly and cooperative. I don't recall nay situation in which I was not satisfied. If you don't care to be far from city center, then definitely it is a good choice and I'll indeed choose it again. Clean, breakfast is delicious so is the dinner. In a beautiful...

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Helpful?
Thank Odehjas
Esra B, Guest Relations Manager at Bilkent Hotel and Conference Center, responded to this review

Dear Guest, Thank you very much indeed for staying with us and your good reviews about our hotel and hotel staff. I will share your positive remarks with all the departments. We will be glad to host you and your guests again in our hotel. With Kind Regards, Esra BORAN ÖĞET Asst. Guest Relations Manager

Santana de Parnaiba, SP
Reviewed 8 December 2012

This has been one of the best hotels I've stayed. Security is very good, the instalacioes are beautiful and the service is excellent. The room is very comfortable, mine had a pool and city view. They offer a special pillow service which can order more pillows with whom you feel comfortable (harder, softer, feather, cotton) never seen this service before...

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Thank Sofiaebox

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Bilkent Otel ve Konferans Merkezi-Ankara, 235 oda kapasitesi, 21 toplantı salonu, Akdeniz Mutfağı restoranı ve The North Shield Pub'ı, açık yüzme havuzu, ücretsiz otopark, ücretsiz kablosuz internet hizmeti ve Sanitas SPA Merkezi ile, şehrin kalbi olan Bilkent semtinde, kaliteli konaklama geçirmek isteyen misafirlerine 5 yıldız profesyonelliğinde hizmetler sunuyor. ... more   less 

Additional Information about Bilkent Hotel and Conference Center

Address: Ihsan Dogramci Bul. No:6 | Bilkent, Ankara 06800, Turkey
Region: Turkey > Ankara Province > Ankara
Price Range: $91 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bilkent Hotel and Conference Center 5*
Number of rooms: 235
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Ankara
#12 Luxury Hotel in Ankara
#19 Business Hotel in Ankara
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Questions & Answers

Questions? Get answers from Bilkent Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the city view.”
  • Roof-top room
  • Plenty of bathroom/shower supplies
  • View from the rooftop room
 of 5 bubbles Jansin_Ozkur, 9 Nov 2016 | Read review
“behind rooms are silence than front rooms”
 of 5 bubbles ucgen, 30 Sep 2016 | Read review
“The hotel has larger rooms on lower floors but we chose the attic room as it was brighter”
 of 5 bubbles chrisstuart2004, 23 Aug 2016 | Read review
“I suspect all the rooms share the same high standard.”
 of 5 bubbles jonathanh49, 6 Jun 2016 | Read review
“ask for a room with good wifi acess and ask for a non-smoking room”
 of 5 bubbles sinanico, 1 Jun 2015 | Read review
5 of 5