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Crowne Plaza Manila Galleria

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816 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Sydney, Australia
Reviewed 1 May 2015

This is just a great hotel - convenient located for my business needs, but always very 'homely' for such a big hotel. Staff are the best - friendly, helpful, responsive and makes for a great atmosphere. Rooms big and everything you could ever wish for. Breakfast is one of the best I have had anywhere in the world......amazing choice, all...

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Helpful?
Thank PTH04
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your wonderful experience. It was great to hear how much you enjoyed your stay. We appreciate your comments about our rooms, breakfast at Seven Corners and most especially the services rendered by our staff. Just to share with you, we aim to make our guests...

Reviewed 30 April 2015

Words can't really explain how much we loved the location and surrounding area of the Crowne Plaza Manila! We arrived at the hotel after a long flight and we were promptly checked into our room which was very nice. We really didn't really have to go far to find a bite to eat as the hotel and the mall are...

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Thank Roddre M
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your feedback. I am happy to know that you loved the rooms and facilities of the hotel. It was glad to have learnt that our staff managed to make your stay a great one. It was our pleasure to serve you and your family. I...

Jakarta, Indonesia
Reviewed 23 April 2015 via mobile

With direct access to Galleria Mall, this hotel is a plus for travellers and conventions. Fast check-ins and out, spacious room (though the window insulation could be improved to minimize street noise), and excellent service. Wifi works well throughout, breakfast buffet is okay, though it is actually below the variety standard of hotels in its class. Could be better though.

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Helpful?
Thank WordsRNotEnuff
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for writing us your review. I am delighted to hear that you had a great stay with us and you were able to enjoy the nearby facilities. I appreciate your comments about the check in and out process, our spacious rooms, internet access and the services rendered. I will...

Washington DC, District of Columbia
Reviewed 22 April 2015

Staying at the Crowne Plaza Manila Galleria felt great! The rooms are spacious, with a nice buffet breakfast, fast internet connection and a shopping mall within the building. You also get as much drinking water as you need unlike in other places where you have to buy after the first complementary bottle. Staff are courteous and forever smiling. I would...

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2Thank ggithaiga
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. It gives us joy knowing that you had a great stay and you were happy with our spacious rooms, facilities and services rendered by our staff. I will certainly share this to everyone, especially to Christopher for a job well done. We can't...

Guernsey, United Kingdom
Reviewed 20 April 2015

Fantastic hotel. Stayed here for a night before flying onto Dubai in April 2015. Rooms were comfortable and clean with a lovely bathroom to match. All the staff spoke perfect english and were attentive and friendly. The hotel is connected to the huge shopping mall with plenty of places to eat, hundreds of shops, an arcade and cinema. Something for...

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1Thank islandliving2015
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your feedback. I am pleased with your positive comments about the facilities of the hotel. It was great to know that you were able to try our BAR150 promotion at Bar One. We created special drinks to celebrate the 150 years of cocktails and we...

London
Reviewed 18 April 2015

I stayed here for a business conference. I found the staff very helpful and all spoke perfect English. The local area (Ortigas) is some what from Central Manila and it can take a good hour in traffic to drawl along the EDSA main road. Alternatively, if you want to brave the Metro there is a stop (Ortigas) close by. Fine...

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3Thank RoyalSilk
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to share to us your feedback. It was a great experience reading your comments on how satisfied your were with the services provided by our staff. We aim to provide excellent service to all our guests every time. We can't to welcome you again on...

singapore
Reviewed 17 April 2015

A modern business hotel next to the Asian Development Bank and a vast shopping mall, Galleria. The most memorable thing about the hotel is its breakfast buffet spread. South East Asian hotels usually score well in this department, but even by the high standards of the region, this establishment's breakfast was very good. It includes Japanese and Indian choices. Too...

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1Thank AirconditionedNation
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience and for choosing to stay with us. Our Seven Corners Restaurant has seven interactive stations and I am pleased to know that you enjoyed the Japanese and Indian station. I will certainly share your wonderful review to everyone as this will serve as...

San Francisco, California
Reviewed 17 April 2015

Spent a week at this hotel, attending a conference (held at the hotel). The business spaces were comfortable and diverse (large and small rooms available), but one point off for inconsistent wireless Internet coverage in some of the rooms, and intermittent disconnections. The room was clean and pleasant. Reception was invariably hospitable and helpful. The hotel has great location on...

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1Thank ABW27
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. It was great to hear that you were satisfied with the room provided for you, the services rendered by our staff and the nearby facilities such as direct access to the mall. I appreciate you for bringing up your concerns with regards to...

Manila, Philippines
Reviewed 14 April 2015

We planned to go out of the country during the week but since the flights going in-and-out of NAIA were cancelled due to Papal Visit, we instead had a staycation in Ortigas. As usual, the staff were friendly and efficient. I asked for a room upgrade and I was never wrong to pay more to a more relaxing stay. Truly...

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4Thank JtagTripAd
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your review. It was great to know that you had a wonderful staycation despite the cancellation of your flight. Thank you for choosing to stay with us again and I am pleased to have learnt that you were satisfied with the services rendered by our...

Kristiansund, Norway
Reviewed 14 April 2015

Stayed here over two periods in March and April 2015, and was very happy with both of my stays. The staff made me feel welcome and well looked after, the rooms were excellent, clean, and quiet. Only negative I can think of is the fact that wifi isn't included unless you're an IHG Club member. The hotel is connected to...

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3Thank Stono78
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience and for choosing to stay with us. It gives me joy knowing that you were happy with the rooms provided for you and its cleanliness, the nearby facilities and services by our staff. I am sorry to hear for your disappointment with regards...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $126 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Quezon City, Philippines - Metro Manila
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“smoking and non smoking floors”
PG088, 27 Apr 2017 | Read review
“Become an IHG member for discounted rates.”
244allank, 29 Mar 2017 | Read review
“Quiet rooms are on higher floors away from elevators”
snowbird052, 16 Mar 2017 | Read review
“get a room with a view of EDSA”
G9761MHalexa, 8 Mar 2017 | Read review
“If you do not care for hotel food, try going to the food court in the attached mall. If you are up late with jet lag, try the bar”
tstlkechkn, 14 Feb 2017 | Read review
5 of 5