Crowne Plaza Manila Galleria
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Crowne Plaza Manila Galleria

Ortigas Ave Corner Asian Development Bank Ave, Quezon City, Luzon 1100 Philippines
Traveller (1024)
Discover the charm of Manila anew with our recently renovated room
Room & Suite (606)
Xin Tian Di at the Crowne Plaza Manila Galleria
Dining (171)
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About

4.0
#6 of 95 hotels in Quezon City
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Seize the day and enjoy your stay at one of Manila's premier business hotels. Crowne Plaza Manila Galleria is at the centre of Ortigas, a bustling business and commercial district that includes multinational firms, government agencies and major financial institutions. With our topnotch amenities and direct connection to one of Ortigas' biggest shopping malls, Robinsons Galleria; Crowne Plaza Manila Galleria is the ideal work play destination for connected travelers.

Experience productivity and relaxation in our well-appointed renovated guest rooms, with luxurious beddings, soft furnishings, technology and the finest amenities to refresh you upon arrival. As a club guest member, enjoy our exclusive Club Lounge on the nineteenth level with quiet workspaces, complimentary snacks, beverages, and charming city views.

Gastronomic journeys await our all-day dining restaurant, Seven Corners, where you can enjoy an elevated dining experience inspired by the world's top cuisines.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bowling offsite
Kids stay free
Children's television networks
Valet parking
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Full body massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Filipino
Hotel links
Special Offer:Summer Sale

Location

Ortigas Ave Corner Asian Development Bank Ave, Quezon City, Luzon 1100 Philippines
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Ninoy Aquino Intl Airport
Ortigas
7 minManila Metro Rail
Shaw Boulevard
17 minManila Metro Rail
4.0
4.0 of 5 bubbles1,362 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Crowne Plaza Manila Galleria garners high marks for its amenities, with guests frequently applauding the maintenance and variety, as well as the prompt attention to service requests. The hotel's atmosphere and cleanliness receive commendations for contributing to a delightful and comfortable stay. Rooms are celebrated for their modern and spacious interiors, though a few visitors have noted occasional noise issues. The professional and friendly staff, alongside the excellent value for money, ensures that the Crowne Plaza Manila Galleria stands out in travelers' reviews.
Atmosphere
Inviting
Rooms
Modern
Value
Good
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed

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1,362Review20Q+A100Room tips
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Detailed Reviews
Darla E wrote a review June 2023
Hotel's Favourite
5.0 of 5 bubbles
We were greeted with smiles and genuine welcomes at the front desk and the hospitality continued at our room when we met our room cleaner, Bods/Ali. Our room was ALWAYS immaculately clean and we had plenty of water and amenities and fresh towels. Bods was very kind in every way and remembered more of what we needed each day. Also, Mira, the lovely hostess we had each day at breakfast: she actually remembered our last stay in December and that we liked cappuccino coffees . Each day she greeted us warmly and prepared our coffees right away. We will come back in a few months. As we live in Antipolo we only get to Quezon twice in a year for our getaways.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The breakfasts are amazing, be sure to try it at least once.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominique Famador, Marketing at Crowne Plaza Manila Galleria
Responded 17 July 2023
Dear @11darlae, Thank you for your nice feedback. We are glad to hear about your experience with our hotel staff, cleanliness and service and your positive recommendation. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with Bods, Ali, Mira and the rest of the team. We look forward to welcoming you soon. Best regards, Vianney Antonio Cluster Digital Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Buddymoran wrote a review July 2020
Quezon City, Philippines
4.0 of 5 bubbles
New wife and I were stuck in a room when arriving in the Philippines, while waiting for our COVID-19 test results. Crowne Plaza was an excellent place to have done it.

The hotel was on skeletal staff, so the services were very limited. None of the in room dining menu items were available. Packed (“bento box”) meals were served were brought outside the room during mealtime. But the in room dining staff were very accommodating in “customizing” the meals. It was unfortunate that there didn’t seem to be vegan meal options. But the chef cooked up special meals for my preference. But probably more than 4 days would have been too much of limited variety; otherwise I’d rate this a “5” because of the staff hospitality and courteousness.

Rooms are only cleaned for guests that stay a minimum of 5 days, we were told. So our room was never cleaned. But when asked, we did get a change of towels and additional bath room supplies.

With a cozy room, access to WiFi and a phone, and meals served, there isn’t much more one cannot ask for in lockdown.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 15 Nov 2021
Dear Buddy, Thank you very much for taking time to submit a great review. Glad to know that you enjoyed your stay with us. We have noted your concern on the food and we will do our best to serve more variety next time. We look forward to seeing you again! Jan Jeffrey Tiongson Digital Marketing Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Jappy wrote a review June 2021
5.0 of 5 bubbles
When I first step in the hotel I was amazed by how elegant at the same time classy it is. It seems like a 5 star hotel for me. It is very clean, presentable, well ventilated and very cozy. The facilities are so nice, presentable and are well-arranged. They are perfectly placed that gives enough space for guests to room around each corner of the room. The staffs are very accomodating and friendly. They treat us so well in our stay here. For the food, they serve variety of healthy foods every meal. So far in my stay here, I was never starved.
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 15 Nov 2021
Dear Jappy, Thank you very much for taking time to submit a great review. Glad to know that you enjoyed your stay with us. We look forward to seeing you again! Jan Jeffrey Tiongson Digital Marketing Manager
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Sao wrote a review Apr 2022
5.0 of 5 bubbles
My stay in this hotel was a memorable one. I stayed here for my isolation before joining my vessel in other country, I cannot thank you all deserving staff enough for making it an extraordinary experienced.

I must say that all the requests were kept in mind and fulfilled to the best possible levels amidst the safety protocol that need to be followed at all times. Starting from checking in you will feel safe of contamination since they were very strict in their hotel rules . Every seafarer checking-in were treated very carefully and delight.

I enjoyed staying here even I was isolated inside the room I never felt bored. The room was big enough, very clean and have good smell. Their internet connection (WIFI) have very fast connection. And the shower and toilet area was very excellent. Also the coffee table inside the room was my favorite place since i like drinking coffee.hihih. In terms of the supply food it was very delicious ..it served in time and sealed.

Thats it.!!,.,its a 5 star rate for me. I hope I will be back here again.,.,
Thank you very much!!!
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 18 Apr 2022
Greetings, Isao666, Thank you so much for taking the time to leave such kind feedback on our hotel and services. We're delighted you enjoyed your time with us. We cherish all guest input, whether positive or negative, and we will pass it on to the appropriate departments. Hope to see you again soon! Best Regards, Jan Jeff Tiongson Digital Marketing Manager
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Christine A wrote a review Oct 2022
Marikina, Philippines
5.0 of 5 bubbles
A september family staycation was planned to avail of my Levitate coupons for free rooms (if Holiday Inn or plus P1,500 if Crowne Plaza). We got another room with breakfast for 2 at P5,000. As usual, everyone from the guard at the entrance, people at the concierge and at the front desk were all smiles and welcoming. Checking in was a breeze with the help of Trish! Room was super cold and we love that the toiletries are in pump bottles. We requested for rooms to be beside each other & that was what we got but my sister wants 1 big bed for her & her son. So we requested for a change in one room as the 2 rooms are adjoining. Upon my sister’s arrival, she saw that her room will be away from us so she asked for the original room back & she was given that. Sorry for the inconvenience, guys!😬 Upon checking in, i was given an IHG chocolate & it tasted so good!
Breakfast buffet was delicious, as always! There were a lot to choose from, from breads, cereals, fried rice, bacon, sausages, etc. There were a lot of viands to choose from that you can have for lunch! 😃 There was arroz caldo too! Hot chocolate was my choice of drink this time, instead of coffee & there were a lot of juices (mango, cranberry, guava), to choose from. My ever favorite soft roll was present with the croissants, pandesal, etc. There was even taho! In classic & ube flavors. James was in his usual attentive & helpful self in assisting us & made sure that we had wonderful time.
There were no problems while checking out as well. There was a line but Kath assisted us when she saw as waiting. It was quick as well & they assisted us when my mom realized that she left my dad’s medicine in the ref. They checked all the rooms once again & found another bag as well.
Angela was patient in transferring my call to room reservations & she was also helpful while i was booking my lunch at xin tian di. She was gracious to ask my contact number so she’ll be the one to call me when the lines to both areas are already free.
We have definitely enjoyed our stay at Crowne Plaza, as always. That’s why we keep coming back to this hotel & will definitely be back again! 😍
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 8 Nov 2022
Dear Trinkydoo, Thank you very much for your review. We are happy that our associates were able to serve you pleasantly during your stay. We are glad that you liked our food selections as well. Looking forward to welcoming you back soon! Best regards, Jan Jeffrey Tiongson Cluster Assistant Director of Sales
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Andrew Bradford wrote a review Nov 2021
+1
5.0 of 5 bubbles
Room is spacious and well cooled. Great views of the city from our room. All the rooms on our floor had been newly renovated. The shower has really Great water pressure. New room layout and style very ergonomic setup. Definitely recommend staying here whenever visiting Manila.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 19 Dec 2021
Dear Andylyn812, Happy Holidays! Thank you very much for the review. We are glad that you vibed with our newly renovated floors and remodeled rooms. Hope you can visit us again soon! Best regards, Jan Jeff, Marketing Manager
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Joann L wrote a review Aug 2022
5.0 of 5 bubbles
The Room is Good and clean and the staff is very accommodating. Every time that I am requesting for the room needs they brought it in very fast and attentive way. Thank you Ms. Anna and Eileen the Receptionist. We commend Anna and Eileen for being nice and doing their job well.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 7 Aug 2022
Greetings Joann! Thank you for giving us a review and rating. We are glad you enjoyed your stay with us and our services. Your commendation shall be shared with our concerning team. We hope to see you soon! Best Regards, Jan Jeffrey Tiongson Digital Marketing Manager
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wesleywaisiu wrote a review Mar 2020
Singapore, Singapore
+1
3.0 of 5 bubbles
Location: The hotel is located on top on the shopping mall, which is easy to get food. There are a lot of shopping malls nearby in walking distance as well.

Room: Got upgraded to the suite. The room itself is big with a huge bathroom. However, the furniture is old and wear down. The air-conditioner also not working for the bedroom, need to open the door to let the air come in from the living room. The TV was unplugged and need to manually plug in in order to turn it on, which I think the TV is too small for the large bedroom.

Room Service: The room service food is ok, not fantastic. Can get better options from the shopping mall downstairs. The tray that hold the food is also broken, seems the hotel keep using broken things....

Facilities: The gym is located in holiday Inn next door, have to walk to holiday Inn and take the lift to access the gym at night, very inconvenient. And the gym is super crowded at night as well.

Overall of the hotel is just average, you can have a better option of Shangri La nearby.
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Date of stay: September 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ManilaGalleria, Manager at Crowne Plaza Manila Galleria
Responded 7 Mar 2020
Dear Wesleywaisiu, Thank you for your candid review and for sharing your experience with us. We apologize that your recent stay did not meet expectations and was impeded by multiple issues including the condition of our room and your room service experience. We appreciate your comments and will share these with our team so that we can continue to improve our services. Our hotel is currently undergoing a phased renovation without interrupting the experience of our guests. We have recently finished the renovation of our state of the art gym, Seven Corners restaurant and our internet facilities. Our on-going project is the renovation of our rooms and public facilities. We are excited about these upcoming changes and we hope that you will be able to visit us once we've completely improved our hotel. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Sincerely, Luisito II B. Quality and Continuous Improvement Manager
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Camper184311 wrote a review July 2022
5.0 of 5 bubbles
we were booked at the hotel next door and had a bad experience from there. Staff immediately catered to our needs with a short notice. Showed us the room to check if it was according to our expectations. Called front office at 8:00 am and was settled in a matter of 30- 45 mins. The front office staff (especially JR) are always attentive to what their customers needs and is very accomodating. Seven corners staff would alwasy be there during bfast to assist us immediately despite the crowd that they have. Higly recommended. But book directly if possible since the booking thru web partners are helpful enough to help you out. They would tell you that the booking made with the terrible hotel is non refundable and would want you to pay out of your pocket again. And that web partner will assure you that they will work it out with the hotel and will call back but never did they even exert an effort to call back.... so 10 thumbs dow
Read more
Date of stay: June 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Book directly or choose a refundable option to book with web partners...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 9 July 2022
Hi Camper184311! Thank you for your review and rating. We are glad we have met your expectations and offer you satisfaction through our hotel services and hospitality. Will definitely send your regard to JR and Seven Corners! We hope to see you again! Best Regards, Jan Jeffrey Tiongson Digital Marketing Manager
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ROMEL A wrote a review June 2021
5.0 of 5 bubbles
I stay here for quarantine for about 9 days I didnt feel that kind of boredom since my room has a good ambiance at room 1021 I can see a lot of view on my window, hotel staff and personnel are very kind and attentive. and call you almost everyday to ask If you are okey and for some other necessity .. thats great!!
Read more
Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Jeffrey Tiongson, Marketing at Crowne Plaza Manila Galleria
Responded 15 Nov 2021
Dear Romel, Thank you very much for taking time to submit a great review. Glad to know that you enjoyed your stay with us. We look forward to seeing you again! Jan Jeffrey Tiongson Digital Marketing Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from ruthandvern
Wilton, California16,023 contributions1,299 helpful vote
I've no idea, sorry.
Rysa A asked a question Jan 2022
Quezon City, Philippines
Are you accepting OJT? Thank you! :)
Answer from Leslie Y
1 contribution
I'm not with Crowne Plaza. I went for lunch and that's all. Maybe you get in touch with their HR department? Good luck and stay safe and well.
Manila, Philippines6 contributions
Hello, Christine! Due to heightened alert level in Manila, we are not yet accepting on-sight OJT's. You may still submit your resume and school recommendation to our HR office.
jay L wrote a tip June 2024
2 contributions
5.0 of 5 bubbles
"If you come here during weekend, ask the front desk the upgrade if you have IHG membership. They will provide the upgrade and welcome gifts."
Read full review
Mary Ann D wrote a tip June 2024
1 contribution
5.0 of 5 bubbles
"Worry free staycation"
Read full review
melvi r wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Look for Josh, the MOD and Magi the FO Agent!"
Read full review
Darla E wrote a tip Apr 2024
4 contributions1 helpful vote
5.0 of 5 bubbles
"Be sure to get to the breakfast room early over the weekends. We tried to be there by 7:30 AM each morning and so did not have to wait."
Read full review
Rose M wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Impressive Front Desk. Best hotel I can say that I stayed to. Staff are great. Go stay in Crowne Plaza Galleria, you won't regret your stay."
Read full review
Not the right property for you?
There are more places to choose from in the Quezon City area.
PRICE RANGE
AU$130 - AU$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza manila galleria hotel quezon city, crowne plaza quezon city, galleria manila crowne plaza
LOCATION
PhilippinesLuzonMetro ManilaQuezon City
NUMBER OF ROOMS
262
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA MANILA GALLERIA (AU$130): 2024 Prices & Reviews (Quezon City, Philippines - Metro Manila) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Crowne Plaza Manila Galleria
Which popular attractions are close to Crowne Plaza Manila Galleria?
Nearby attractions include Robinsons Galleria (0.1 km), Metrowalk (0.5 km), and Ortigas Park (0.4 km).
What are some of the property amenities at Crowne Plaza Manila Galleria?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Manila Galleria?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Manila Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Manila Galleria?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Manila Galleria?
Conveniently located restaurants include Xin Tian Di, Seven Corners, and The Nostalgia Lounge & Bar.
Are there opportunities to exercise at Crowne Plaza Manila Galleria?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crowne Plaza Manila Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Manila Galleria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Manila Galleria?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Crowne Plaza Manila Galleria?
Many travellers enjoy visiting Bonifacio High Street (4.5 km) and Manila South Cemetery (5.1 km).
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