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Luxent Hotel

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316 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Tokyo, Japan
Reviewed 4 weeks ago

When we checked in to our room, we found a used condom on the floor. Horrible experience. We used to stay at this hotel every year, but this will be the last time. Hassled at check in. Condom (used) on the floor. When we reported it, staff said "I will call housekeeping to see if they cleaned your room." Well...

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Helpful?
Thank mtstaffa
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear mtstaffa, Thank you for taking time in dropping a review. I deeply regret the negative experiences you have encountered during your stay with us. Our housekeeping team practices strict cleaning process and gives fine attention to detail in order to provide the best accommodation possible to our valued guests. While I believe that the incidents you highlighted do not...

Quezon City, Philippines
Reviewed 6 March 2017

Loving the jazzy feel of this hotel and it was delightfully surprising indeed. Besides the hotel's grand and luxurious setting, I felt comfortable instantly. I'm a fan of buffets and I think I had a bit of everything on their appetizing servings. Whether you're at the pool or at the Garden Cafe, their friendly and accommodating staff is always there...

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1Thank pamodesto
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear pamodesto, We are heartened to read through your kind appreciation on the excellent service dedicated by our team on your recent visit here at Luxent Hotel. Your kind words will indeed inspire them to continue the good work. Thank you for mentioning the luxurious setting and ambiance of the hotel, as well as the delightfully surprising offer of our...

Reviewed 17 February 2017 via mobile

had a relaxing staycation here few weeks ago with my family. Front Office provides excellent service! Very Fast check in. Professional and very accomodating. Rooms: rooms are very clean and well appointed. Beds are very comfortable and spacious. Food: Breakfast is superb. Lots of choices. We really loved their assorted freshly baked breads.Their Ensaymada is a must-try! F&B staff are...

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1Thank Miko Paolo A
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear Miko Paolo A, Please accept our wholehearted gratitude for leaving a constructive review on Tripadvisor about your relaxing staycation with us. We are pleased that you were delighted by our rooms and facilities especially our very own picture perfect glass pool. And your stay would not be as wonderful as it is without trying our superb breakfast buffet spread...

Singapore, Singapore
Reviewed 16 February 2017

This hotel was recommended by my friend. I like this hotel because of it location and safe at this area. I able to walking around at the main street at night without worry anything. Besides, this hotel was at the central location, you are able to go nearby shopping malls by taxi within 20 minutes. Not only that, there were...

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Helpful?
1Thank hankwang
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear hankwang, Thank you for choosing Luxent hotel as your accommodation choice for your recent stay here in Quezon City and for taking the time to inform us of your wonderful feedback. Safe, convenient location is one of our best features. As it is our mission to shines at the center of the entertainment city and give a delightful experience...

Reviewed 16 February 2017 via mobile

Each and every staff are really nice, friendly and very accomodating. I would say that they really know the true value of customer service. Bedroom is clean, spacious and very comfortable. No street noise can be heard despite that the hotel is facing onto a busy road. Garden Cafe has a wide variety of breakfast selection. And our favorite, the...

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Helpful?
1Thank June d
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear June d, We would like to extend our sincerest appreciation for the heartwarming comments that you have shared to our TripAdvisor viewers. It is indeed our pleasure that you and your family really enjoyed the facilities we offer and had an overall fantastic experience. Giving a valued customer service is our utmost priority, and reading through your great comments...

Reviewed 10 February 2017 via mobile

Had a business visit to Manila and trying to avoid the horrible traffic we booked the Luxent as "try out" Overall a good hotel, clean rooms, enough space and good breakfast. Some less sweet orange jus could help prevent diabetic. THE thing that needs attention is the reception AND lobby: reception is understaffed and lobby is too cold anc tooo...

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Helpful?
Thank palingboer
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear palingboer, Thank you for choosing Luxent Hotel as your host during your business trip here in Quezon City. Your appreciation on our clean, spacious rooms and breakfast buffet spread is truly delighting. It is our commitment to exert every effort to maintain and develop our service and products that will cater our guests’ needs and wants. On the other...

A TripAdvisor Member
2 reviews
Reviewed 23 January 2017 via mobile

PROS: Spacious and pretty room, good service, nice enough food, and convenient location. CONS: A bit too pricey, slow WiFi, TV is an old-ish model that doesn't support reading of new digital formats for viewing.

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Thank A TripAdvisor Member
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear TripAdvisor Member, We appreciate your kind gesture to drop a review on TripAdvisor regarding the pros and cons of your recent stay at Luxent Hotel. We agree that our spacious & well-maintained rooms, convenient location, delectable food and beverage offers, and good customer service has been our advantages to provide a delightful experience to all our guests. Nonetheless, all...

Reviewed 15 January 2017 via mobile

The staffs are approachable and very accomodating. You can see to them that they really love and enjoy what they're doing. When it comes to the hotel and there services, Luxent is very consistent and impressive compared to other hotels I've had so far. The rooms and other amenities are good and pleasing. If you want to relax after a...

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Helpful?
1Thank Patziie
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear Patziie, Thank you for sharing your valuable feedback to the TripAdvisor community. It is heart pounding to read through every detail of your magnificent review and we are truly humbled with your appreciation on our excellence and consistency. The rest of your comments on our well-maintained rooms & facilities, delectable buffet breakfast spread, reasonable price, and strategic location even...

Mumbai
Reviewed 10 January 2017

I had a nice stay in this Hotel during December. The best thing I liked was about the food. Wide variety of food for every choice. The location of the hotel is also nice, apart from traffic conditions in Manila. The room was overlooking the busy circle. The room décor was nice and had two big queen beds in the...

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Helpful?
1Thank Shyam_Potdar
LuxentHotel, E-Commerce Specilaist at Luxent Hotel, responded to this review

Dear Shyam_Potdar, It is truly heart-warming to learn about your experience during your stay cation with us. I agree that our Garden Café offers wide selection of food that will surely satisfy one’s taste and appetite. We also ensure to maintain a stylish decor for all the rooms to capture guests’ first sight and comfort. We hope that we will...

Manila, Philippines
Reviewed 4 January 2017

Worn out bath towels and bathmat, unnecessary holes, busted light, furniture that needs to be fixed, and stains, are some of what i have encountered during my stay here. I feel that the top management should do a little homework by inspecting some of their rooms. The pool is quite inviting but is 5 1/2 feet deep from end to...

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Helpful?
Thank Kyhr
LuxentHotel, E-Commerce Specialist at Luxent Hotel, responded to this review

Dear Kyhr, On behalf of the whole Luxent Hotel team, we would like to extend our sincerest gratitude for staying with us. We are delighted to know that our spacious rooms and other amenities were to your liking. However, it is our great regret to hear the inconveniences that occurred during your recent stay with us. Let me assure you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
Luxent Hotel is located at the center of a well-established entertainment community in the metro. It presents the sophistication of first class elegance offering pleasurable stay for relaxation or business at the heart of Quezon City. Luxent Hotel is a great pick for both business and leisure travelers. The city's main attractions such as the Boy Scout Monument, Television Networks, SM Malls, Eton Centris are a stone throw away. Just around walking distance, you can spot many eating options if you want to explore more of local foods. True to hotel's commitment, to provide delightful service to all its guests, Luxent Hotel provides all the convenience by providing facilities such as in-room service, laundry service, smoking and non-smoking areas and rooms, fitness center, spa, levitated infinity pool and kiddie pool/dip pool. Garden Cafe is an all-day dining restaurant that serves buffet breakfast, lunch and dinner daily. For a fun night out, no need to go elsewhere, sit back, relax and listen to the live acoustic entertainment at the Lush Bar and Lounge located at the hotel lobby every Fridays and Saturdays. Luxent Hotel has 117 well-appointed and spacious rooms with upscale bathroom amenities, internet access - wireless, cable TV, hair dryer, Bluetooth speakers and complimentary bottled water. Bathtub is available in all suite rooms. HOTEL POLICIES: Penalty charge of PHP 5000 for guests who smoke in a non-smoking room. Request for smoking rooms must be indicated upon reservation but is subject to availability. For early check-in and late check-out requests, corresponding charges applies and is subject to availability. Up to 2 children (12 years old and below) sharing bed with parents are free of charge. For extra bed request, additional charge of Php 1,500.00 Inclusive of breakfast and additional bathroom amenities. ... more   less 

Additional Information about Luxent Hotel

Address: 51 Timog Avenue | South Triangle, Quezon City, Luzon 1103, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $116 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Luxent Hotel 3.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Luxent Hotel Quezon City, Philippines - Metro Manila
Hotel Style:
#3 Business Hotel in Quezon City
#4 Spa Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Luxent Hotel staff and other travellers.
13 questions
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Questions? Get answers from Luxent Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have a maximum of 4 guests per room quota when using the swimming pool.”
733fatimam, 27 Mar 2017 | Read review
“high floor”
hankwang, 15 Feb 2017 | Read review
“I travelled with my husband and 9-year old. We had a spacious superior room that had two big beds that were comfortable.”
473arleneg, 21 Dec 2016 | Read review
“Higher floor have a better view”
, 17 Dec 2016 | Read review
“I was in room 1506, quite, but had internet issues.”
miror769, 11 Dec 2016 | Read review
5 of 5