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New World Manila Bay Hotel

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1,619 Reviews from our TripAdvisor Community

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Showing 1,409: English reviews
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Sydney, Australia
Reviewed yesterday NEW

I stayed at the hotel for the weekend with my partner, I am happy to say that the hotel is excellent in service and their care for the guests. I had asked the concierge to decorate our room to surprise my partner and they made sure it was worth it. I am really happy and i would recommend the place....

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Thank Vito G
Quezon City, Philippines
Reviewed yesterday NEW

Lili has one of the nicest decors of any Chinese restaurant in Manila. We went for their dimsum buffet at 988.00 net. There's also a deal grocer promo going on. Dimsum was good, such as hakaw, scallop dumpling, fried shrimp and spinach dumpling. My friends enjoyed their asado pork and their bbq pork puff. They phased out their shrimp in...

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Thank H C
Pearland, Texas
Reviewed 2 days ago NEW

The stay was wonderful and the breakfast buffet was outstanding, food was fresh and reasonable. The lounge had a singer, and great cocktails. Easy access to the casino below. This hotel has several convience stores within walking distance.

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Thank gmanac
Buellton, California
Reviewed 3 days ago NEW

Great Experience! Phenomenal staff went above and beyond to ensure I had no concerns, or wanted for any amenity. While the entire staff is polite and friendly, I owe particular thanks to CJ Catangay with cleaning services, and Eva with the laundry service for really taking care of me, and the assistant Manager, Bryan Liong, even stopped by my room...

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Thank Keith3331
Saihat.Eastren province, KSA
Reviewed 4 days ago NEWvia mobile

Very pleased with hotel staff, on top mr. Bryan, assistant manager, mr.erickson,and Daniel ,supervisors,and mj,jonathan,cj, and mike, good team work, very cooperating, and esteemed, god bless all for job well done and for being firm in action and care well taking for customer. I highly appre them,looking forward to seeing them well escalated,as they deserve for their loyalty. Best regards

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Helpful?
Thank maroart5
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear maroart5, Thank you for writing a review of our hotel following your recent visit. I am pleased to read that you had an enjoyable and relaxing stay. Your warm words of appreciation for the exceptional service our team has given is very inspiring. we are proud of our team who cares for our valued guests. Many thanks for your...

Charlotte, North Carolina
Reviewed 5 days ago NEW

Staff friendly. Pool was great.. Room was clean and comfortable.. We were awakened by hammering in the middle of the night. Called front desk and they sent someone up. Security found engineering team working at 2:30 am doing repairs or renovations..

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Helpful?
Thank visitor56676
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear visitor56676, Thank you for writing a review of our hotel thru TripAdvisor.com. I am pleased to read that most aspects of your stay met with your expectations and I will be sharing with my team. Please accept our apologies for the inconvenience caused by noise from the repairs and renovations. Many thanks for your valuable feedback and we look...

manila
Reviewed 5 days ago NEW

We had a 3-day 2-night staycation over the Easter break, and it was very relaxing and refreshing. Easy check-in on the 10th floor Residence Club lounge, where we also had daily buffet breakfasts, cocktails, and nightcaps throughout our stay. Fantastic view of Manila Bay from our comfortable suite, which had a bedroom separate from the living room, and a dining...

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Thank Jinky L
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Jinky L, Thank you for posting your feedback following your recent visit. I am pleased to read that you had enjoyed your Easter break vacation in our hotel. Your comment on the reading material has been noted and will consider this as we continue to strive to improve our products and services for the enjoyment of our valued guests....

Los Angeles, California
Reviewed 5 days ago NEW

I think I pretty much explained everything. The service was top-notch. Everyone was excellent. The VIP breakfast was really great. Every employee deserves commendation and better pay! The location is nice; we liked that it was close to everything and it was overlooking the bay, though you need to clean up the bay!

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Thank Ofelia R
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Ofella R, Thank you for writing a review of our hotel following your recent visit. We are pleased to read that you had an enjoyable stay. Your kind words of commendation is very inspiring and much appreciated. Many thanks for your valuable feedback and we look forward in welcoming you back in the future. Sincerely, Mark J. Heywood General...

Manila, Philippines
Reviewed 6 days ago NEW

The hotel has seen better days, but nothing a thorough refurbishing can't fix. The beds sagged a bit, and some of the towels were stained. Otherwise, the service is attentive, solicitous, and pleasant.

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1Thank VicenteGG
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear VicenteGG, Thank you for taking the time to write a review of our hotel. Your comments on the beds and towels has been well noted and have been shared with our team. We do apologize for the inconvenience caused to you. The plans of the hotel renovation are already in place. We do look forward to welcome you back...

Metro Manila, Philippines
Reviewed 6 days ago NEW

The hotel has no common lounge for their guests when you enter the lobby. You can only see the receptionists for check in-check out purposes. Unlike other hotels, when you enter the lobby you feel somewhat at home seeing their sofas at the lobby entrance for their guests who needs to sit down for awhile if tired or waiting for...

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1Thank 205celestep

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New World Manila Bay Hotel is a deluxe 5 star business hotel situated at the heart of Manila and in close proximity to the convention centers, shopping malls and historical attractions. Welcoming and spacious, the 376 guestrooms and suites are all designed with high ceilings and large windows to fully showcase the breath taking views of the Manila Bay sunset. Featuring four presidential suites where luxury and decadence meet, our full-time dedicated butlers attend to every smallest detail round the clock. Stay connected with WiFi in our guest rooms and restaurants or while enjoying a leisurely afternoon by our poolside featuring a 25-m outdoor lap pool, children's pool and Jacuzzi , all providing a tranquil escape from the bustle of Manila. Home to the award-winning restaurants in the city, enjoy perfectly prepared steaks at The Fireplace, authentic Cantonese delicacies at Li Li or visit Market Cafe for a truly international dining experience showcased through its live and interactive kitchens. Unwind at The Lounge over a refreshing cocktail or indulge at the Pastry Boutique offering a sinful selection of chocolates, pastries and cakes. Offering several leisure and entertainment facilities, pamper yourself with our signature treatments by visiting The Spa at Club Oasis or try your luck at the Casino-Filipino complete with two levels of executive floors studded with gaming and entertainment offerings. Choose from numerous event venues, tastefully appointed and fitted with technologically advanced equipment, making them an ideal setting for corporate meetings, weddings or any social events. ... more   less 

Additional Information about New World Manila Bay Hotel

Address: 1588 Pedro Gil corner MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $126 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Manila Bay Hotel 5*
Number of rooms: 376
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Agoda, Travelocity, Jetsetter, Evoline ltd, HotelQuickly and TripOnline SA so you can book your New World Manila Bay Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Hotel Manila
Hyatt Hotel Philippines
Hyatt Manila
Manila Hyatt
Hotel Style:
#1 Casino Hotel in Manila
#1 Spa Hotel in Manila
#2 Luxury Hotel in Manila
#7 Family Hotel in Manila
#8 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from New World Manila Bay Hotel staff and other travellers.
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Questions? Get answers from New World Manila Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the Bay view, amazing sunsets!”
Keith3331, 20 Apr 2017 | Read review
“MUST book a room with a view of Manila Bay”
JinkyLim, 18 Apr 2017 | Read review
“Choose the clubs and suites rooms to get the best view”
CherrylACG, 17 Apr 2017 | Read review
“Excellent view from 30th floor. Airport pick up and drop off service”
_nkwijtunga, 16 Apr 2017 | Read review
“Looking over the bay.”
kimberspike, 16 Apr 2017 | Read review
5 of 5