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New World Manila Bay Hotel

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1,410 Reviews from our TripAdvisor Community

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Showing 1,216: English reviews
Reviewed 4 days ago NEWvia mobile

Hotel is about 15 minutes drive from airport. Nice and clean hotel with lots of facilities. Nice pool view from room and very friendly service. A very comfortable stay thanks to room attendant Marlomel and manager Bryan.

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Thank Chow C
Melbourne, Australia
Reviewed 4 days ago NEW

First time stay at New World Manila Bay Hotel and was very impressed! Customer service was excellent and all staff members were helpful and friendly. The facilities are good, the fireplace restaurant was delicious! Would definitely come back if i was to visit Manila again.

Review collected in partnership with this hotel
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Thank Kaylah M
Sydney, Australia
Reviewed 4 days ago NEW

I arrive here last Sunday night and so far I'm happy with the service. I start with my check in at the 10th floor. The man who assist me around 5-6pm Sunday the 15th Jan 2017 was very polite, helpful, knowledgeable - he explained the why, how and when were things required my stay and friendly. My room service from...

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Thank jdurik
San Francisco, California
Reviewed 5 days ago NEWvia mobile

We usually stay at the Pan Pacific Manila a block away, but wanted to give New World Manila Bay a try. The neighborhood is Malate, which is one of our favorite in Manila. It’s much more indicative of real Manila than staying in Makati or similarly aesthetically-pleasing-but-boring areas. Plus, Malate is a bit more exciting since it still retains the...

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Thank Vol T
Singapore, Singapore
Reviewed 5 days ago NEW

The New World Manila Bay Hotel is truly an exceptional establishment. From start to finish, their staff never cease to amaze. Our airport transfer driver is one amazing man, suffering with us the nightmare that is the customs bureaucracy in order to help us clear our dog for import. We had arrived for pick-up at the airport and then had...

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Thank tilt99
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear tilt99 Thank you for taking the time to write a review of our hotel. I am pleased to hear that your recent visit was an enjoyable and memorable one. Our mission is to deliver consistently high level of service and products to each and every guest. It is through valuable feedback such as yours, which enables us to constantly...

Sydney, Australia
Reviewed 5 days ago NEW

It is the staff that make this place truly special. They have been extremely attentive and welcoming to the hotel and I must mention one in particular, Rebom Dimaranan in concierge, he has been so helpful - old fashioned service with a smile!! I would definitely stay here again!

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Thank Jodiep74
Reviewed 6 days ago NEW

We had a pleasant stay at this hotel. The service was higher than any of our previous experiences here in manila. We were pleasantly suprised on how quite the hotel was considering the busy location where it is situated. The facilities were second to none and the buffet although quite expensive was well worth the experience. I would like to...

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Thank K O
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear K O, Thank you for writing a review of our property following your recent visit. I am pleased to know that you had an enjoyable stay and I shall share your comments with my team. Your kind words of commendation for Seiho was well noted. We are truly proud of our colleagues who care for our valued guests. Once...

Malabon, Philippines
Reviewed 6 days ago NEW

The room you initially gave us was a non-smoking room that smelled like smoke. Upon calling the reception, they just sent house-keeping to spray the room without apology. They only changed our rooms after complaining again

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Thank Lauren L
Reviewed 6 days ago NEWvia mobile

First of all we arrived at 2:10pm , it takes 41 minutes from the Receptionist to check in even he was a panic and asked his colleague beside him for help . Later on while talking to him got to now he us new staff and first day to him.. Suggesting to management team to fully trained staff Specially front...

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Thank Abdelghany H
Manila, Philippines
Reviewed 1 week ago via mobile

We had our wedding anniversary celebration here as usual with our two kids. Check-in was slow and at first I was disappointed because my request was not granted and there were some clarifications on our reservation but were addressed and settled properly with grace by the staff. My kids waited long and no seat available for guests waiting at the...

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Helpful?
Thank CoolMD

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New World Manila Bay Hotel is a deluxe 5 star business hotel situated at the heart of Manila and in close proximity to the convention centers, shopping malls and historical attractions. Welcoming and spacious, the 376 guestrooms and suites are all designed with high ceilings and large windows to fully showcase the breath taking views of the Manila Bay sunset. Featuring four presidential suites where luxury and decadence meet, our full-time dedicated butlers attend to every smallest detail round the clock. Stay connected with WiFi in our guest rooms and restaurants or while enjoying a leisurely afternoon by our poolside featuring a 25-m outdoor lap pool, children's pool and Jacuzzi , all providing a tranquil escape from the bustle of Manila. Home to the award-winning restaurants in the city, enjoy perfectly prepared steaks at The Fireplace, authentic Cantonese delicacies at Li Li or visit Market Cafe for a truly international dining experience showcased through its live and interactive kitchens. Unwind at The Lounge over a refreshing cocktail or indulge at the Pastry Boutique offering a sinful selection of chocolates, pastries and cakes. Offering several leisure and entertainment facilities, pamper yourself with our signature treatments by visiting The Spa at Club Oasis or try your luck at the Casino-Filipino complete with two levels of executive floors studded with gaming and entertainment offerings. Choose from numerous event venues, tastefully appointed and fitted with technologically advanced equipment, making them an ideal setting for corporate meetings, weddings or any social events. ... more   less 

Additional Information about New World Manila Bay Hotel

Address: 1588 Pedro Gil corner MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $138 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Manila Bay Hotel 5*
Number of rooms: 376
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity and Jetsetter so you can book your New World Manila Bay Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Hotel Manila
Hyatt Hotel Philippines
Hyatt Manila
Manila Hyatt
Hotel Style:
#1 Casino Hotel in Manila
#1 Spa Hotel in Manila
#2 Luxury Hotel in Manila
#7 Family Hotel in Manila
#8 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from New World Manila Bay Hotel staff and other travellers.
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Questions? Get answers from New World Manila Bay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility to go around, my room can see pool and if there's function you can here almost everything - thats the down side”
 of 5 bubbles jdurik, 18 Jan 2017 | Read review
“Do choose an option of the Buffet lunch as it is quite sumptuous”
 of 5 bubbles vinie2015, 11 Jan 2017 | Read review
“Any room here is great but top floor (33rd) has a great view.”
 of 5 bubbles goose431, 8 Jan 2017 | Read review
“Choose a high floor the lift speeds are good”
 of 5 bubbles Private222, 6 Jan 2017 | Read review
“Get the rooms at the 10th Floor”
 of 5 bubbles hessacake, 5 Jan 2017 | Read review
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