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New Coast Hotel Manila

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1588 Pedro Gil Street Corner MH del Pilar, Manila, Luzon 1004 Philippines
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Traveller (1222)
Room & Suite (706)
Dining (244)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 223 hotels in Manila
Location
Cleanliness
Service
Value
Travellers' Choice
New Coast Hotel Manila is a 5-star deluxe business hotel strategically located at the heart of Manila that brings redefined experience through its warm hospitality, impeccable service, complementing facilities and amenities, innovative event spaces, and delightful cuisines. New Coast Hotel is a home to discerning business travelers and leisure seekers. It is 30 minutes away from the domestic and international airports, walking distance from shopping and entertainment hubs, and a few minutes away from convention and exhibit centers, tourist destinations and historical attractions such as the charming “Walled City” of Intramuros, the iconic Rizal Park and world’s oldest Chinatown. With 288 guestrooms and suites, it offers a full range of amenities and services, including an executive lounge, restaurants, meetings and events facilities, club floors, along with other wellness and recreational centers.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Babysitting
Wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Marina View
Languages Spoken
Chinese, Filipino

Location

Full view
100Great for walkers
Grade: 100 out of 100
198Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
3219Reviews33Q+A100Room tips
Traveller rating
  • 2,043
  • 817
  • 234
  • 63
  • 62
Time of year
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Popular mentions
renzy17 wrote a review 5 Jan
Tokyo, Japan3 contributions
My family and I had a great stay in this hotel. Everyone is nice and very accommodating. The staff are always attending our needs right away especially the housekeeping department. We recommend this hotel for those who wants to relax with their family. They are strict in following safety procedures and protocols.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Marc Kerckhofs, General Manager at New Coast Hotel Manila
Responded 2 weeks ago
Dear renzy17 Thank you very much for writing a review of our hotel following your recent stay. We are delighted that you had an enjoyable visit and our products and services were able to exceed beyond your expectations. Our mission is to deliver consistently high level of service and products to each and every guest . It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We greatly value your support and look forward to welcoming you back in the near future. Sincerely, Marc Kerckhofs General Manager
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MANILAxSeoul wrote a review 4 Jan
1 contribution
My family and I booked for our New Year celebration and we received the best service from their staff! Everyone is friendly and very accommodating especially Mr. Jonan. Thank you! I will book again. This will not be the last for sure!
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Date of stay: January 2022Trip type: Travelled with family
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Response from Marc Kerckhofs, General Manager at New Coast Hotel Manila
Responded 2 weeks ago
Dear manilaxseoul Thank you for rating our hotel following your recent stay. We are pleased that you had an enjoyable and relaxing New Year celebration. It's good to read that Jonan from Housekeeping did make an exceptional service. We look forward to welcoming you back in the near future. Sincerely, Marc Kerckhofs General Manager
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Eduardo De Vera wrote a review 3 Jan
1 contribution
Very friendly staff who went the extra mile to make my stay enjoyable. The buffet at Market Cafe with live kitchen was beyond excellent. Room with a majestic view of Manila Bay was very clean and spacious. Great location which is situated right at the heart of Manila. I highly recommend this hotel.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Marc Kerckhofs, General Manager at New Coast Hotel Manila
Responded 3 weeks ago
Dear F207ZZeduardod Thank you for taking the time to rate our hotel after your visit. We are happy to know that you have enjoyed your stay and our products and services were able to exceed beyond your expectations. We look forward to welcoming you back in the future. Sincerely, Marc Kerckhofs General Manager
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Ann M wrote a review 2 Jan
Belfast, United Kingdom3 contributions3 helpful votes
We booked and paid our reservation weeks earlier for our NYE holiday through their website and was only told when we check in that the price/package/promo and received our conformation email and then settled however when we went to check in we were asked to pay 7K+ more and they had an error in reservations and gave us the incorrect bill. So we did, in the spirit of holiday. We let that slide. NYE countdown was also a let down. We had to take our dinner somewhere else because it was fully booked, arrived 30 mins before midnight. I asked for the bartender if we can get party hats and poppers, and was told there isn't any and its per table(color coded). As far as Im concern the tickets they were selling had one price. The guy handed me one as if I owe him that party hat. It wasn't even 30% full (given its allowed restricted capacity) again, I let that slide. On our 3rd night. We ordered room service. We order for 3 meal, food arrived with just 2 dishes, the nice waiter told us the other dish was not available and asked if they informed us. NO ONE CALLED. So called again. One of the dish they served was raw! Called again to ask if they can replace it, but they served another batch of chicken HEAVILY FLOURED. I had to eat the Like the chef/cook was upset that we had to call out for their RAW chicken. The experience was horrible because we had to eat the dishes one after another, separately because of room service lack of organization and communication. Went down to reception to share the experience and the lady said they will investigate. I asked them to keep me posted. And she promised because it was already late. I let that slide again. When we checked out, the lady at the reception had a hard time articulating the bill and that I owed them more. She was throwing off charges like extra bed, breakfast buffet. No Extra bed was requested and buffet was already included. I got upset and asked for the Duty manager/ GM The final straw was the Manager offering me to void the charges. I was truly insulted. I asked him what he can do for me to compensate for terrible experience and service. He didn't know. He wanted me to tell him. If I wanted the monetary, I would have. But I didn't. I told the reception last night, I am not looking for any monetary compensation because its mainly about the GUEST experience and how they treated us. The food incident, the promise of an update, handed me over to different people to talk to and even brought the chef! There's no Accountability and lack of Communication and Professional Courtesy. To begin with, its was their ERROR with their False advertising. The experience in this hotel did not deserve a 5 star rating.
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Date of stay: January 2022Trip type: Travelled with family
2 Helpful votes
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Response from Marc Kerckhofs, General Manager at New Coast Hotel Manila
Responded 2 weeks ago
Dear anzwithane, I have read your commentary on Trip Advisor. I am dismayed to learn of your dissatisfaction over the handling of your complaint and it was never my intention to offend you in any manner. We have taken all your feedback with deepest attention. I have personally investigated all the details of your comments and I must apologize that your booking confirmation gave you the impression that hotel’s room promotion rate was for 3 persons. The hotel’s restaurant during New Year’s Eve was indeed fully booked and we regret the inconvenience brought about the unavailability of sufficient party hats during the Countdown. After we talked, I have immediately reversed the extra room charges billed to you as well as the New Year’s countdown tickets. I have also brought to the attention of our Executive Chef the quality of food served to you for your in-room-dining order. Our inability to afford you with this kind of service is certainly not in accordance with our hotel’s principles and standards. Hence, please be assured that we will do our best to ensure that similar incidents do not happen again. Although we already discussed all details in person, we respect that you’re taking time to express your sentiments on Tripadvisor. Sincerely, Marc Kerckhofs General Manager
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Sam wrote a review 1 Jan
1 contribution
The staff here are very friendly and accommodating, they all are filled with positive energy which left a good impression on us especially during the new year. We will come here again soon, happy new year!
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Date of stay: December 2021Trip type: Travelled with family
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Response from Marc Kerckhofs, General Manager at New Coast Hotel Manila
Responded 3 weeks ago
Dear skrrtsamuelle Thank you for taking the time to write a review of our hotel following your recent stay. We are pleased that you had an enjoyable and relaxing visit and I shall share with my team. We are fortunate to have colleagues who care for our valued guests. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. Many thanks for your valuable feedback and we look forward to welcoming you back in the near future. Sincerely, Marc Kerckhofs General Manager
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PRICE RANGE
USD 116 - USD 220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt hotel manila, hyatt hotel philippines, hyatt manila, manila hyatt
FORMERLY KNOWN AS
New World Manila Bay Hotel
LOCATION
PhilippinesLuzonMetro ManilaManilaMalate
NUMBER OF ROOMS
288
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Frequently Asked Questions about New Coast Hotel Manila
Which popular attractions are close to New Coast Hotel Manila?
Nearby attractions include Robinsons Place Mall (0.2 km), Cultural Center of the Philippines (0.3 km), and FAB (0.4 km).
What are some of the property amenities at New Coast Hotel Manila?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at New Coast Hotel Manila?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at New Coast Hotel Manila?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at New Coast Hotel Manila?
Yes, valet parking is available to guests.
What are some restaurants close to New Coast Hotel Manila?
Conveniently located restaurants include Market Cafe, Li Li, and The Lounge.
Are there opportunities to exercise at New Coast Hotel Manila?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does New Coast Hotel Manila have airport transportation?
Yes, New Coast Hotel Manila offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at New Coast Hotel Manila?
Yes, dry cleaning and laundry service are offered to guests.
Does New Coast Hotel Manila offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New Coast Hotel Manila?
The staff speaks multiple languages, including Chinese and Filipino.