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Palm Plaza Hotel

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Palm Plaza Hotel
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240 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Reviewed 3 weeks ago via mobile

It was the time when we had a 14 hrs delayed flight and the airline company took us to the hotel to stay while waiting for our flight. The hotel was very busy but the staff was very accomodating and served us lunch as quickly as they could as it was already past 2 pm that time. The room was...

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Helpful?
Thank tzai
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Greetings Miss Tzai, Thank you for taking time to share your experience with us and your positive appreciation of the service that our team gave you.We are very happy to hear that our staff and service met your needs and expectations. We continuously strive to make our guest feel safe and at home. Currently, we are improving the rooms and...

Tacloban, Philippines
Reviewed 5 weeks ago

Palm Plaza Hotel is conveniently located at the heart of the city's tourist belt area. Almost everything one might need during his/her hotel stay is either within a short walk or a short drive from the hotel. Right across the hotel are the Robinson's Place Mall and a 7-11 convenience store. Just a few meters away from the hotel, one...

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Helpful?
Thank marygoldtano
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Greetings Miss Marygold, It is a blessing for us that our guest would take time to share their experience with us, it fills us with so much joy when we are appreciated for the team effort. Thank you very much mam, the Palm Plaza Family welcomes you every time. We look forward to having you as our guest again and...

Singapore, Singapore
Reviewed 13 February 2017 via mobile

We stayed there one night as a stop over to Davao, it's in a good location, the breakfast was sub par for a westerner, only 3 options and all with small food portions with large rice portion, the lobby wifi was good but the in-room wifi was really slow, we weren't down the end of the corridor either,

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Helpful?
Thank Ausdamo77
globalfriend, Manager at Palm Plaza Hotel, responded to this review

GREETINGS, It is my utmost heartfelt gratitude that you took time to review us, your review would greatly help us improve our services in order to exceed guest expectations. I would like to inform you that we have improved the breakfast buffet and turned it to a continental buffet with choices of meat (bacon etc.), 3 kinds of bread are...

Malay, Aklan, Philippines
Reviewed 8 January 2017

Simple hotel, good location and staffs are great! 3mins walk to Robinson Mall and 24hrs Macdonald just across the street. Easy location to look for taxi! Nice air con and internet is great! Bed are comfortable.

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Helpful?
Thank MASTER_PETER_TAY
globalfriend, Manager at Palm Plaza Hotel, responded to this review

GREETINGS MR. PETER, We would like to send you our gratitude for taking the time and effort to share your comment about our hotel. We truly appreciate what you did and we look forward to having you as our guest, i look forward to meeting you and personally thank you. Our hotel is your second home in Manila, Philippines. Here...

Reviewed 4 January 2017 via mobile

Good location as it is near Robinsons Ermita in case you need to buy something. It is also walking distance to Manila Bay where you can watch sunset. The hotel staffs are very friendly. They immediately accommodated us and let us get settled right away even if we arrived earlier than the checkin time. Generally, Very good customer service.

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Helpful?
Thank KiteLucia
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear KiteLucia Thank you! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. We are so glad to hear that you enjoyed your stay with...

London, United Kingdom
Reviewed 30 December 2016

I'm on my way back there in 3 days time, can't wait. It will be my 3rd stay in this hotel, that speaks volumes, nice people, clean and helpful staff in a prime position .shopping mall, shops,restaurants and bars, all just a few steps away

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Helpful?
Thank kisser58
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Warm greetings from your Palm Plaza Hotel Family! We are thrilled to have you staying with us again Sir Paul and we are blessed to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay in...

Amman, Jordan
Reviewed 21 November 2016 via mobile

None of the employees were able to confirm weather it's 3 or 4 stars. according to tripadvisor it's 4 start, but I think it's not more than 3 stars hotel. However, the hotel is situated at the heart of the old downtown of Manila, very close to services and to Ropinsons Place Mall in which you can find various types...

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Helpful?
Thank Nabilsupernet
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Our Warmest greetings ! Thank you for writing an excellent review about your recent stay with us. We are greatly delighted to know that we were able to meet the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay in the Philippines. We...

Doha, Qatar
Reviewed 21 November 2016 via mobile

My friends and I stayed 3 nights in this hotel. We got 2 rooms. Very close to Robinsons Place Manila, a 1 min. way or crossing the road only. Very friendly and helpful staff. Breakfast is terrible. Instead of buffet, it was set menu. Then limited to 180 Pisos. Drinks not included so we have to pay for it. After...

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Helpful?
Thank Abu_Firas_11
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Warmest greetings! Thank you for taking the time to give us your feedback. We have taken this matter seriously and made sure that the department concerned has been informed to address this. The Restaurant Management have been notified regarding your concerns on the food. We understand your sentiments regarding the WIFI in the room. Finding the perfect location of the...

Shinjuku, Japan
Reviewed 19 November 2016

My first stay in Palm Plaza was on 2006... Since then, I used to stay at PALM PLAZA each time I come to Manila This hotel is suitable for the guest..its reasonable price!!! esp.located at the downtown area which near by the bay,mall,embassies and airport. The manager Miss Ghie Gomez has a very good relationship with all her staff likewise...

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Helpful?
Thank nishimakimakoto
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Warm greetings and Mabuhay! Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay in the Philippines. We look...

Reviewed 26 August 2016 via mobile

As I currently write this post from the 7th floor 702 I here the jeepneys beeping the mopeds revin. Maybe the wifi is bad as we are far from The lobby of the router. We requested another room But the hotel was unable to accommodate. The only thing that was available was a double Room, but there are two of...

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Helpful?
Thank Ronnoc7

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
At Palm Plaza Hotel - it's all about LOCATION! Right across the hotel building is the tourist belt area's largest shopping mall (Robinson's Ermita),complete with shops, restaurants, bars cinemas and more. The hotel's strategic location puts it in the middle of Central Manila's top hospitals, universities, banks, night life and a mere 5-minute walk to Roxas Boulevard's famous Manila Bay sunset.A 10-minute walk into the city proper brings one into the convenient Light Rail Transit (LRT)which brings you all over the metropolis main areas of commerce, business, gov'te and educational centers.The hotel offers FREE WI FI in its public areas & guest rooms; basic in room amenities & services. ... more   less 

Additional Information about Palm Plaza Hotel

Address: 524 Pedro Gil Corner M. Adriatico St., Malate, Manila, Luzon 2004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range: $56 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Plaza Hotel 3*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, ACCOR, Hotels.com and Travelocity so you can book your Palm Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palm Plaza Manila
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Questions & Answers

Here's what travellers have asked, with answers from Palm Plaza Hotel staff and other travellers.
2 questions
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Mindoro
over a year ago

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Questions? Get answers from Palm Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner side facing the mall”
  • Room is clean again thanks to the RA
  • Towel Design
 of 5 bubbles marygoldtano, 19 Feb 2017 | Read review
“The higher the floor the better”
 of 5 bubbles kisser58, 30 Dec 2016 | Read review
“choose upper floors. lower floors noisy because of traffic”
 of 5 bubbles nihonjin12345, 8 Aug 2016 | Read review
“higher floors maybe... just to avoid the noise below...”
 of 5 bubbles amgasulas, 5 Aug 2016 | Read review
“I liked the upper floors, 4+.”
 of 5 bubbles Sabiar49, 29 Feb 2016 | Read review
5 of 5