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Diamond Hotel Philippines

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#6 of 109 Hotels in Manila
Certificate of Excellence
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1 room 2 adults 0 children
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Diamond Hotel Philippines
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944 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Marin County, California
Reviewed 2 weeks ago via mobile

Thoroughly enjoyed my stay at the Diamond Hotel. The rooms were clean and comfortable and very well serviced. The staff all went out of their way to be helpful and accommodating. They remembered your previous orders so already knew what to bring (i.e. Coffee, soda etc). I particularly liked the beautiful malinois at the front door.

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Helpful?
1Thank Coralops
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide...

Quezon City, Philippines
Reviewed 2 weeks ago

Our 1 night stay was wonderful. The room was spacious, and complete with amenities. The staff were kind enough to assist us with our needs. They gave us extra toiletries when needed. It has free and fast wifi! Also, although the parking was full, the valet service was available for free. Moreover,their buffet breakfast was great, with a mix of...

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Helpful?
1Thank bluexangel
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide...

Reviewed 2 weeks ago via mobile

The hotel is good the staff is good the rooms is very comfortable.i suggest to make and prepared more japanese food for a japanese tourist.the place and pool is very good .its good to introduce this hotel to all .security convinienced comfortable .keep it up

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Helpful?
1Thank kasukoi
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Warm greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your suggestions. Please note that your comments are shared with all the Managers and the staff, and every...

Reviewed 3 weeks ago via mobile

Very bad service! Especially during breakfast buffet. They don't know how to "WELCOME" entertain guest, they don't even know how to smile. This is the first time I encountered service associate who do not give or even ask if they want coffee/tea or hot choco. I know there's a dress code, but you don't have to let them change with...

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Helpful?
2Thank nadine a
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines. Thank you for reporting your observations during your stay. We are very disappointed to read that you have not experienced the five star services you so rightfully expect from us. In reference to the inconvenience that you encountered during your stay,I would like to reiterate my apologies for the experiences you had...

Washington DC, District of Columbia
Reviewed 3 weeks ago

I travel a lot for work, and whenever I'm in SE Asia, I like to stop by Manila and visit my family. I think I've stayed at eight different hotels in Manila in the past two years, and this one is probably one of my favorites. The hotel and by extension the rooms (at least my room on the Premier...

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Helpful?
1Thank lhskinner
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad that Diamond Hotel is one of your preferred hotel in South East Asia, from our Premier rooms with excellent view, to our buffet breakfast and of course our gracious and hospitable staff. It is always a special treat for us to hear...

Quezon City, Philippines
Reviewed 4 weeks ago via mobile

This hotel is more than 20 years old but very well maintained. The rate is reasonable and the room views are stunning. The staff are efficient enough bit not as accommodating as the ones at Pan Pacific.

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Helpful?
1Thank BALRUS
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide...

Makati, Philippines
Reviewed 4 weeks ago

A recommended place for Manila trip.sValue for money, I would definitely come back. The people are very pleasant and very good in customer service. The rooms were well maintained. The only area i suggest improvement is to add more food selections.

Review collected in partnership with this hotel
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Helpful?
1Thank carmielea_santiago
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Ms. Santiago, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide...

Baguio, Philippines
Reviewed 4 weeks ago

I love the room, i was really cleam and it smells really good...i would go back to this hotel again for a staycation...i would highly recommend this to my friends and relatives. Staffs are great as well.

Review collected in partnership with this hotel
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Helpful?
1Thank Esther Sandrea Y
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We are glad that you appreciate our clean and nice smelling rooms as well as our staff. It is always a special treat...

Atlanta, Georgia
Reviewed 4 weeks ago

We were pleasantly surprised with the Diamond Hotel. Manila is a nice city and this hotel is centrally located. The service was very good, the hotel staff very friendly, and the restaurant very nice. The lobby is lovely with a huge buffet restaurant towards the back of the lobby. There is a cute little gift shop and several meeting rooms....

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Helpful?
1Thank Sylvia315
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for sharing your views with TripAdvisor community. It is such a joy to know how we have delighted you on your visit here in the Philippines which is our aim for every guest to experience. Your appreciation proves that we are successful in providing excellent service from the heart. We sincerely hope that we will...

Makati, Philippines
Reviewed 4 weeks ago

The Executive Suite is great as it is facing the Manila Bay. The room amenities, front desk staff, housekeeping staff were all efficient. No problem with securities. WE had a good sleep during our stay because the bed was so comfortable.

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Helpful?
1Thank jeanetteb524
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad that you appreciate the efficient service rendered by our Front Desk and Housekeeping staff. It is always a special treat for us to hear from our guests who have taken the time to compliment our efforts. Please note that your comments are...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set against the magnificent golden sunset of the Manila Bay is the five-star hotel Diamond Hotel Philippines. A luxury hotel in Manila with a sunset view, Diamond Hotel is only minutes away from the international and domestic airports, and from the Makati business district. Diamond Hotel is near SMX Convention Center, Cultural Center of the Philippines (CCP) and the Philippine International Convention Center (PICC). It is also near SM Mall of Asia, Robinsons Manila and other shopping destinations. Also within the vicinity are Manila's famous historical landmarks, cultural sites, and Malate's spectacular nightlife. Diamond Hotel has a variety of restaurants and bars specializing in different cuisines and diners are sure to have a remarkable dining experience. Function rooms are also available for memorable weddings and successful corporate events. Swimming pool and outdoor whirlpool, tennis court, Diamond Spa, LifeSpan Reflexology and Diamond Club gym facilities are perfect for recreational and fitness activities. Service from the efficient and courteous staff of Diamond Hotel Philippines. ... more   less 

Additional Information about Diamond Hotel Philippines

Address: Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $133 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Diamond Hotel Philippines 5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Expedia, Orbitz, Travelocity, Ctrip TA, Booking.com, Agoda, Cancelon, getaroom.com and TripOnline SA so you can book your Diamond Hotel Philippines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Manila
#5 Business Hotel in Manila
#5 Luxury Hotel in Manila
#8 Romantic Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel Philippines staff and other travellers.
20 questions
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Questions? Get answers from Diamond Hotel Philippines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the bay”
THEBONDIGIRL, 21 Apr 2017 | Read review
“Diamond club rooms”
SafetyEngineerKZ, 16 Apr 2017 | Read review
“Deluxe room”
635patrick, 12 Apr 2017 | Read review
“See if upgrades are available! It doesn't hurt to ask!”
lhskinner, 29 Mar 2017 | Read review
“Get a room facing the bay as it makes your stay more relaxing.”
jeanetteb524, 23 Mar 2017 | Read review
5 of 5