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Pan Pacific Manila

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Room & Suite (390)
Dining (99)
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Overview
  • Excellent60%
  • Very good31%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(58 reviews)
“top floor”(61 reviews)
“pillow menu”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Pan Pacific Manila
Special Offer: Free Room Upgrade
Hotel deals
Offers from Pan Pacific Manila
Special Offer: Free Room Upgrade
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Reviews (1,432)
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1,084 results
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677
304
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All reviewsbutler servicetop floorpillow menuwelcome drinkbreakfast buffetlarge bathroomexecutive roomexcellent hotelmakati areabusiness hotelrobinsons mallfive star hotelrobinson's placelate checksecuritybathtubadriatico
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1 - 5 of 1,084 reviews
Reviewed 2 days ago

This is a great hotel. There are staff everywhere; and they are always eager to help. The breakfast buffet is very good. Rooms are great. And they probably have the best pillow menu I have encountered (true variety, not 5 soft pillows). If are not...More

Thank Jeff W
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded yesterday

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for taking the time to share with us your valuable feedback. We are delighted to read that you had a memorable hotel experience.and that you truly...More

Hotel's Favourite
Reviewed 7 September 2017

The hotel is beautiful and the rooms are beautifully designed and interesting. The staff are friendly, professional and helpful. I initially had a concern about a minor issue and the staff immediately rectified it without my asking. They have gone above and beyond to make...More

1  Thank Leni H
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 8 September 2017

Dear Valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing your valuable feedback! We are delighted to read that we were able to create a memorable hotel experience for you with our amazing ambiance...More

Reviewed 4 days ago via mobile

Stayed at Pan Pacific Manila for a weekend staycation with my family, their butlers are very accommodating, hassle free check in and check out, thank you Jess and Alexis for our check out process, I was glad it was fast because we are in a...More

Thank Andrea L
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded yesterday

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for taking the time to share with us your valuable feedback. We are delighted to read that you had a memorable hotel stay and that you...More

Reviewed 1 week ago

Great deal on the room rate, the customer service is 5-star all the way. From the check in to the check out, we felt welcomed, taken cared of and at home. The rooms were clean, spacious and modern. We will definitely be staying here again...More

Thank clazaro415
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 1 week ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that we were able create a memorable hotel experience and that you truly enjoyed the modern...More

Reviewed 2 weeks ago via mobile

What a wonderful hotel! My wife and I celebrated our 28 year wedding anniversary here and the hotel staff made a wonderful fuss of us! From Gian at reception who did so much to welcome us, to a personal card from the General Manager of...More

Thank Richard V
Response from Steph C, Public Relations Manager at Pan Pacific ManilaResponded 2 weeks ago

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for celebrating your wedding anniversary with us! We are delighted to read that we were able to create a memorable hotel experience for you and your wife and that you truly enjoyed the...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 119 - USD 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manila
#2 Family Hotel in Manila
#2 Romantic Hotel in Manila
#2 Luxury Hotel in Manila
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 119 - USD 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manila
#2 Family Hotel in Manila
#2 Romantic Hotel in Manila
#2 Luxury Hotel in Manila
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (919)
Room & Suite (390)
Dining (99)
Pool & Beach (58)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
davey460
1 December 2017|
AnswerShow all 6 answers
Response from RMasselin | Property representative |
Good day and thank you for your questions, yes indeed we have rates that do include breakfast and pre-dinner cocktail at the Pacific lounge Please let us know how we can further assist uyou with your bookings GREATEST... More
2
Votes
HCF1971
15 September 2017|
AnswerShow all 3 answers
Response from Zen B | Reviewed this property |
No, they don't have smoking rooms but they have a designated in the lobby to smoke.
1
Vote
Hilda M
2 July 2017|
AnswerShow all 5 answers
Response from Jay M | Reviewed this property |
4500
0
Votes
Room Tips
"high as you can get manila is a noisy city many rooms give views of Manila bay"
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"Try to get a room on an upper floor so that the street noise is minimized."
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"Strategic location but very sketchy neighborhood, good idea to use hotel transport."
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"Have the bell man go over the room to ensure everything works."
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