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Waterfront Manila Pavilion Hotel & Casino

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Waterfront Manila Pavilion Hotel & Casino
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496 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Rome, Italy
Reviewed 16 June 2016 via mobile

This is the place where I always stay whenever I am in Manila. Staff are friendly specially at the reception. The only problem which the hotel have not yet resolve is their wifi inside the room. It very difficult to connect to their wifi.

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Helpful?
1Thank Marc S
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Marc, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear of your pleasant stay. Regarding your comment on our WiFi services, we are pleased to inform you that we are currently in the process of upgrading our internet service and...

Reviewed 14 June 2016

- i like the location, it's so close to manila's landmarks (Luneta, Intramuros, etc.). Robinson's Mall is walking distance. Lots of restaurants around. The surrounding area can say a lot about the locals and filipino culture. Next to Ermita, this area is an interesting place to learn about the locals. -we got a nice view of the luneta side, i...

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Helpful?
1Thank BabyNowALady
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel and for complimenting our buffet, the cleanliness of our rooms, and our location. Providing our guests with the cleanest possible environment and guestrooms is one of our top objectives as a hotel. We will...

London, United Kingdom
Reviewed 13 June 2016

Good, comfortable, spacious room. Great breakfast. All sorts of things to chose from: filipino food, pancakes, fruit, pasties, rolls, cake, even toast and serial and even milk for your coffee (not all hotels in the Philippines will offer you that). The staff were pleasant and helpful, we thoroughly enjoyed our stay there.

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Helpful?
1Thank MarkH1777
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Mark, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear of your pleasant stay. Thank you for complimenting our service, the food and the guestroom. It is our pleasure to have served you. We look forward in welcoming you back....

Reviewed 22 May 2016 via mobile

The staffs last night were really nice and friendly. Because our first room were at the 9th floor and does not have a good view, they upgraded our room for free at the 16th floor.. However we saw a blood stain at the bed sheets so we told it to the reception as soon as we saw it. The staffs...

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Helpful?
1Thank VMag07
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear VMag07, Greetings from Waterfront Pavilion Hotel & Casino! We are sorry to hear of the problem you had during your stay with us and we're glad that you appreciated our efforts to make up to you and still provide you with most gracious customer care we always promise to deliver. Thank you for taking the time to provide your...

Penang, Malaysia
Reviewed 20 May 2016

I have stayed here 2 nights. the view from the room was relaxing. Rooms are spacious and comfortable to sleep on. They have pool area for you to relax on a hot weather of Manila. A bit uncomfortable when we stayed they have small renovation and bit noisy. Breakfast was abundant and perfect to start your day. recommended to stay...

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Helpful?
1Thank Panda0714
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Tinevee14, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognizing the value we created for you during your recent stay. Rest assured the repair work you were referring to is done by now. We look forward to the pleasure of having you back again soon with us!

Lancashire
Reviewed 12 May 2016

Recently had 7 nights at the Waterfront. The name is a little misleading because it isn't on the waterfront. Spacious well appointed room with a comfortable, large, bed. Buffet breakfast was excellent. Didn't bother with the pool. Staff helpful, polite & friendly. I would recommend this hotel for any length of stay in central Manila.

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Helpful?
1Thank SxiSan
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear SxiSan, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your really nice feedback and recognizing the value we provided you during your stay with us. We understand your reservation on using our pool facility. We are pushing thru its renovation in the next couple of months. We look forward to the pleasure...

Quezon City, Philippines
Reviewed 8 May 2016 via mobile

This hotel is a comfortable walk away to Luneta park. A lot of convenience store nearby and a lot of places to eat. Casino in hotel. Hospital and drugstore is also just meters away. The rooms are modestly clean and comfortable. Beddings are okay. The only thing I did not like about the room are the towels, they are obviously...

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Helpful?
1Thank Kimdelro
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Warm greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to tell us about your experience at our property and for appreciating the value we created for you during your stay. Regarding your comment on our towels, it is our pleasure to inform you that we will be implementing many upgrades to our...

Manila, Philippines
Reviewed 8 May 2016 via mobile

The people in the room next to me are smoking that I can smell it from my room through the freaking connecting door. Please put a bidet in your deluxe rooms. I get it that it is a deluxe, but even the cheapest hotels I've been to have bidet.

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Helpful?
1Thank Naddie B
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you for providing us yours for your stay with us. We apologize for your experience with the cigarette smell. We do not have smoking rooms in the hotel and having guests violate...

Metro Manila, Philippines
Reviewed 1 May 2016 via mobile

We booked for an ovenight stay with a minimum cost 3,600 Php per night and it comes with buffet breakfast for 2. Honestly, I am expecting that the room is look like an old one but no its not. Its newly renovated, I love the lighting of the room, the temperature of the room is great. Actually, the real reason...

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Helpful?
Thank Carl Laurence V
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Carl, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for the wonderful feedback and recognition of the value we created for you during your stay. Regarding your comment about our pool, we are pleased to announce that the pool area renovation is one of our top priority projects for this year and is set to push thru in...

Surigao City, Philippines
Reviewed 29 April 2016

This hotel is in the heat of the city where you can easily access to restaurants and another establishments. One thing that lead me to disappointment, once you will enter the main entrance of the hotel you can smell the odor of the smoke of the cigar since they have a lounge for smokers near at the lobby. The guards...

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Helpful?
Thank Kyuzuki
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Kyuzuki, Greetings from Waterfront Pavilion Hotel & Casino! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Regarding your comment on the cigarette smell, we are pleased to let you know that that area at the right hand side of the lobby entrance is no longer a smoking area but a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $84 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Waterfront Manila Pavilion Hotel Manila
Waterfront Manila Pavilion Hotel And Casino
Hotel Style:
#2 Casino Hotel in Manila
#11 Spa Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Manila Pavilion Hotel & Casino staff and other travellers.
8 questions
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MASHAD
1 month ago
Cavite City, Philippines
3 months ago
Bulacan Province, Philippines
8 months ago

See all questions (8)

Questions? Get answers from Waterfront Manila Pavilion Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as high up as possible to avoid the busy manila street noise”
 of 5 bubbles darrens456, 21 Dec 2016 | Read review
“above the 17th floor”
 of 5 bubbles CaptKing, 25 Oct 2016 | Read review
“Ask for the odd number rooms”
 of 5 bubbles markcG646GS, 6 Oct 2016 | Read review
“pay more for best views, i guess”
 of 5 bubbles H5314DHjens, 1 Jul 2016 | Read review
“for these prices, try to get a hotel room at a different 4 star hotel for the best quality room”
 of 5 bubbles darrens456, 30 Jun 2016 | Read review
5 of 5