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Hotel H2O

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Hotel H2O
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1,128 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Makati, Rizal, Philippines
Reviewed 1 week ago via mobile

We had a pleasant and memorable overnight stay at Hotel H2O in Manila Ocean Park. With its unique guest rooms, superb customer service and wide array of hotel amenities and facilities, I highly recommend it for you to stay-in when traveling to Metro Manila. Two thumbs up!

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Helpful?
Thank Mervz M
Makati, Philippines
Reviewed 1 week ago via mobile

Hotel H2O desires to astound as they draw inspiration from the ocean. The rooms and suites will entertain you with their floor-to-ceiling windows, even liven up your surroundings with aquarium walls and an underwater theme. This is perfect if you love the ocean and you wanted to feel like you are part of it even just for a day. Aside...

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Thank Regil A
Tokyo, Japan
Reviewed 1 week ago via mobile

We decided to stay here since in our first visit last 2016 we had a great stay. Although a bit expensive we choose the premier suite. However I was disappointed. The coffee mug is dirty, the sofa is overused as it is not comfortable and there's no table for dining. The water pressure in both showers were too weak. And...

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Thank RoZeT217
Yokosuka, Japan
Reviewed 2 weeks ago

We had 2 check-ins for this hotel during our visit. Our first check-in we were upgraded due to unavailability of the room we had requested. On inspection of the room, bay view, we noticed a smokey smell, it made my eyes water and we were coughing. We then told the front desk which they called maintenance, only to tell us...

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Thank kimvin
Gold Coast, Australia
Reviewed 2 weeks ago

We definitely loved the concept of sleeping with the fish and sea creatures - so booking in a room in your hotel was one of the things in our bucket list. We spent many hours just sitting in the room and just looking at the fish and jellyfish. The room didn't disappoint - it was clean, spacious and yet cozy....

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Thank hello_clowee
Shanghai, China
Reviewed 2 weeks ago via mobile

We were there my husband and I and in photos the hotel looks great, the common areas are great in person but once in our rooms everything was downhill, the room was really old with a view to the main stadium for the water park which made it really noisy the whole afternoon, the toilet room and shower are made...

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Thank Claudia D
Claremore
Reviewed 2 weeks ago via mobile

Stayed here for 3 days march 2017. It was nice place and the restaurant was good. The Manila ocean park is in the same location so there are things to do and the mall is Asia is nearby. The big negative was around 6-7 pm every night the bar played loud music. I had to wear my earplugs and drown...

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Thank Scott T
Singapore, Singapore
Reviewed 2 weeks ago

1. With its one-of-a-kind "Aqua Supreme" room with large Aquarium wall inside, definitely Hotel H2O has a unique way to convince guest to stay at their hotel. Hotel H2O is a 4-star hotel that has the perfect name itself since,"H2O" means water. Located at Luneta, Manila (behind the Quirino Grandstand). 2. The moment we arrived, only after 15 minutes, our...

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1Thank vinatraveler
Metro Manila, Philippines
Reviewed 3 weeks ago

Booking Process: Ridiculous, reservation agents needs more training. We had so much issue with the booking process because we had booked through TPI. They could have made it easier by asking us all they needed information to complete the booking in just one contact but they did not. Book to the hotel directly if you do not want to encounter...

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Thank meiametherb
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for bringing your concerns to our attention. These are vital in order for us to improve. With regards to your comment on Reservation, the hotel management has been informed to ensure that these are noted and acted upon right away to avoid similar incidents in the future. We are still trying to get in...

Reviewed 3 weeks ago

Aqua room is great! It was very relaxing and fascinating because of the big aquarium. Bathroom is fine, although there really is no total privacy due to the frosted glass walls. You can still peak on the person using the bathroom. No bidet. All essentials for our overnight stay were provided. Hotel cleaner/room-keepers are very friendly and helpful. But the...

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Helpful?
Thank Grace A
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for giving us feedback on your recent stay with us. We are happy to learn that our Aqua room was to your expectations; it is indeed one of our top features. Your comment about the transparent glass wall of the shower room is noted. We are now currently looking at extending the glass frosting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 

Additional Information about Hotel H2O

Address: Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $88 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Hotels.com, Agoda, Asiatravel.com Holdings, ACCOR, getaroom.com and Jetsetter so you can book your Hotel H2O reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Spa Hotel in Manila
#6 Luxury Hotel in Manila
#9 Romantic Hotel in Manila
#10 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H2O staff and other travellers.
29 questions
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Questions? Get answers from Hotel H2O staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only use the rooms with queen side bed or better”
 of 5 bubbles , 26 Mar 2017 | Read review
“I like the view of the water”
 of 5 bubbles T6103SQanthonyh, 22 Mar 2017 | Read review
“Aqua rooms have tubs or no tubs. Take a tub if you like a good soak.”
 of 5 bubbles GeraldL917, 20 Mar 2017 | Read review
“Book the Aqua Room for a great aquarium view of fishes or the sea view room for the fantastic sea view.”
 of 5 bubbles DhonMennen, 19 Mar 2017 | Read review
“bay view is nice. but if this was my only choice of hotel id choose the fish tanks to avoid the smells.”
 of 5 bubbles kimvin, 15 Mar 2017 | Read review
5 of 5