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Stayed in club rooms over new year. Room faced tower but no view of fireworks as blocked out by hyatt hotel. Hotel was great location to most places around kl. Walkway from hotel went to convention centre/KLCC or pavillion other way so straight from the...More
2 Thank GillianKPerth_WA
Response from impianahotel_trip, The Management of Impiana KLCC Hotel at Impiana KLCC HotelResponded 12 January 2015
Thank you for your kind words and vote of confidence in our service. Glad to know that you enjoyed your stay with us.
We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find...More
This hotel is really centrally located and is an easy walk if you want shopping! I have to admit, i was travelling with a cane due to a dodgey leg and it was a little hard to deal with all the walking so be ready...More
2 Thank shelleygirl
Response from impianahotel_trip, The Management of Impiana KLCC Hotel at Impiana KLCC HotelResponded 13 January 2015
Thank you for your review on TripAdvisor.
We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards.
We are constantly improving our services hence all honest feedback are taken seriously.
We do hope that you...More
We booked this hotel in advance using hotels.com. We also sent two e-mails about the End of Year party and they assured to have a nice party and amenities.
Well, first of all they were totally disorganized, we came at the hotel at 7 Pm....More
3 Thank raffaeu
Response from impianahotel_trip, The Management of Impiana KLCC Hotel at Impiana KLCC HotelResponded 22 April 2015
Thank you for taking notice of our spacious rooms as it is a plus point at our establishment. Your comments have been noted and brought to the attention of our department leaders who is on top of the matter.
It is regretful to...More
I choose to stay in this hotel is mainly because of its strategic location (walking distance between Pavilion and KLCC) and its worth the money room rates.
Likes - fast check-in (able to make fast decision to upgrade our rooms to club room), we are...More
Response from impianahotel_trip, The Management of Impiana KLCC Hotel at Impiana KLCC HotelResponded 6 January 2015
We are glad to have your review as we are always looking for ways to improve ourselves. We are constantly improving our services hence all honest feedback are taken seriously. Thank you for the generally positive gestures and kind words and your feedback...More
So don't be fooled - this hotel has two review sites on Trip Advisor - I booked this thinking it would be the "high level of Luxury" - how wrong I was..
Club floor is full of kids - seems families we're bringing their relatives...More
4 Thank Luxuryseeker66
Response from impianahotel_trip, The Management of Impiana KLCC Hotel at Impiana KLCC HotelResponded 7 January 2015
Thank you very much for your comment although we do not agree on everything.
Many customers write on TripAdvisor to express their happiness about our Club Tower and this certainly has a reason. We believe their full satisfaction is based on a combination...More
USD 34 - USD 152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Romantic Hotel in Kuala Lumpur
#21 Spa Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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