Impiana KLCC Hotel Kuala Lumpur
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Impiana KLCC Hotel Kuala Lumpur

Traveller (2982)
Panorama at the Impiana KLCC Hotel
360
Panoramas (13)
Newly refurbished Deluxe Plus rooms are designed to cater to discerning guests who appreciate luxurious facilities, comfort and extra space during their stay. Each Deluxe Plus room is elegant and transpires a cozy, contemporary and soothing ambiance along with an eye-catching wall design that features Malaysia’s historical sites and national flower, the hibiscus

King size bed perfect for a comfortable stay
50″ big screen TV
Modern work space
USB Charging ports
HDMI Bedside connection
Exclusive
Room & Suite (1096)
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About

4.0
#33 of 507 hotels in Kuala Lumpur
4.7 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area. All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Airport transportation
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Cable / satellite TV
Flatscreen TV
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Indonesian, Malay, Tamil

Location

13 Jalan Pinang Kl, Kuala Lumpur 50450 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Kuala Lumpur Intl Airport
46.2 km
See all flights
Sultan Abdul Aziz Shah Airport
18.1 km
See all flights
Raja Chulan
5 minKuala Lumpur Rapid KL
5,980Reviews103Q+A100Room tips

Reviews
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Detailed Reviews
Stephen398 wrote a review Jan 2020
Doha, Qatar65 contributions73 helpful votes
5.0 of 5 bubbles
We spent three nights here celebrating my daughters 21st birthday. We opted for a club room which is well worth the extra, you can have your breakfast in the club lounge which has just as good a selection of food as the main dinning area but on a smaller set up scale and also has a live cooking station as well with a lovely friendly chef, it's much calmer than the main dinning area which does get very busy and loud. Also in the Club room you have expresso and other real coffee options and herbal teas, only mentioning this as they are extra charges for these in the main buffet breakfast service. There is also an afternoon tea with food available around three I think and best of all free flowing drinks and snacks from 5 or 5,30 to 7.30pm. The staff in the club lounge are really friendly. The rooms are large as are the bathrooms and the beds extremely comfortable. The hotel and our rooms were spotless. There is a very nice bar which is partially open and has live music and the swimming pool while not huge is really lovely and a great way to beat the heat and humidity of KL and take in the view from it's elevated setting. he location is fabulous, just a few minutes walk really to the Patronas Towers crossing over the roads and walking through the park, and a little longer taking the sky walk and underpass network which will keep you cool in the heat and dry in the rain to get to this iconic landmark. The sky walkway will also connect you to the shopping malls and other destinations around KL, this is a super impressive way to get around the city and all accessible from right outside the hotel... in fact you don't need to go outside as the hotel has direct internal access to it! we had a room with a partial view of the Towers which was fantastic. What was also really fantastic was the Sales and Marketing lady Maya who made sure our daughters 21st was special. We came back to a beautifully decorated room and a cake that a friend had arranged to have left in the room. Petals on the bed and happy birthday decorations spread across the room and an elephant sculptured out of towels .... all made my daughters day truly memorable .
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Club rooms are worth it and rooms with a view are very nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mayadevy, Guest Service Manager at Impiana KLCC Hotel Kuala Lumpur
Responded 29 Jan 2020
Dear Mr Stephen398, Thank You for your awesome review. It was my pleasure to make your daughter's special day a memorable one. Glad to know you and your family enjoyed your stay here in Impiana KLCC. We look forward to welcome you back and create more great memories with us . Soon you soon! Best Regards, Maya Guest Service Manager
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Alessia F wrote a review Feb 2020
Italy13 contributions18 helpful votes
4.0 of 5 bubbles
I was here for 3 nights and asked for a quiet room: they gave me a room on the floor below the restaurant where a live band plays in the evening and i could hear the music very loud. I asked for a different room, they gave me one that stunk of cigarette and had to go to reception again. Third time lucky, although there was no apology from the reception staff who even seemed quite bothered about my request. On a bright side the location is really good and the restaurant on the 15th floor serves great food with a great view.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mayadevy, Guest Service Manager at Impiana KLCC Hotel Kuala Lumpur
Responded 29 Feb 2020
Dear Guest, Warm greetings from Impiana KLCC, We thank you for taking the time to review and recommend us here in this forum. We are absolutely overjoyed to hear that you had an amazing stay here in Impiana KLCC Hotel Kuala Lumpur. Your ratings truly means a lot to us and we are looking forward to welcome you again on your next stay. Best Wishes, The Management Impiana KLCC Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
louisej856 wrote a review Mar 2020
Newcastle upon Tyne, United Kingdom636 contributions120 helpful votes
+1
5.0 of 5 bubbles
I treated myself to one night in the Impiana as I had booked a spa package at the Swasana Spa, and wished I could have stayed longer. My bedroom was large and spacious with wonderful views of the city skyline, I loved the waterfall shower in the bathroom, supersoft towels and flatbed tv. Breakfast was included in the price and included a wide range of local and international dishes. The location of the hotel in KLCC is excellent, and linked to the Pavilion-KLCC walkway. Wonderful in every way.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Impiana KLCC Hotel Kuala Lumpur
Responded 26 May 2021
Dear louisej856, Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again. Kind regards, The Management
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HuanWL wrote a review June 2022
Taiping, Malaysia31 contributions61 helpful votes
1.0 of 5 bubbles
Stayed for 3 nights and hands down was one of the worst experiences I’ve had for a long long while. For a 4-star hotel, everything about this hotel is worthy of 1/5 stars.
Room: old and poorly maintained. First room provided reeked of cigarette smoke. Second room provided was dusty and musty. My sinuses were clogged just after 2 hours of being in the room.

Housekeeping: the housekeeping button wasn’t working and so room wasn’t cleaned on the first day. ( which was fine since I was staying alone and didn’t need much tidying up ). Second day however they came and cleaned the room and took the card that was in the keycard holder. First time I’ve experienced this. Never have I ever had a time where housekeeping actually took the keycard. In any case, the room was tidied up but the bottled water wasn’t replaced.

Food: breakfast was pathetic. Variety was mediocre and quality and taste of the food was worse than some 2 star hotels. Even something as simple as fried ikan bilis can be chewy, hard and stale.

Parking: For a hotel catering to more than 400 guests, they only had 100+ car parks available. Unless asked, you would have to figure out the parking yourself once their hotel parking is full. And even after asking, the directions given to park near the Mandarin Oriental hotel were extremely vague ( since there were 2 outdoor parking lots ) and you had to park your car far away and walk all the way back to the hotel. The least they could have offered was a valet service but instead, they just left the guests to fend for themselves.

Their only saving grace is their location but even then there are many other better hotels with similar prices around the area.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Avoid this hotel unless last resort and prepare for lack of parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Okboss wrote a review Feb 2020
Nottingham, United Kingdom40 contributions29 helpful votes
3.0 of 5 bubbles
The good - The service is impeccable in this place. Staff cannot do enough for you.
The rooms are huge with all amenities needed. Amazing location with easy access to twin towers. Good breakfast. Free apples. Safe & secure.

The bad - rooms maybe need sprucing up slightly. Tiles in bathroom regrouted with fresh sealent for instance as mine were a little grubby. Pool area is very small for hotel of this size with few beds. There appears to be only a small gap throughout the day where the pool area receives any sun. I visited in February and there is no morning sun on the pool area and the sun goes behind buildings around 4.30pm.

All in all, good hotel, slightly dated.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Impiana KLCC Hotel Kuala Lumpur
Responded 26 May 2021
Dear Okboss, Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. Your comments on the room condition has been addressed to the relevant department head. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again. Kind regards, The Management
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Faez B. wrote a review Jan 2020
Singapore, Singapore766 contributions81 helpful votes
+1
5.0 of 5 bubbles
Booked a Club Room on the 24th floor. Checked in on the 15th Floor was a breeze with Daniel who was at the desk. Daniel has such a pleasant and warm personality that he makes us feel so warm and homely here. Always accommodating to our needs and chatty,Daniel has showed some perfect honest and sincere customer service throughout our stay. Tracy one of the staff at the Club Lounge is also one of the staff that greets and try to make small talks with us. These two people has made our stay a really great one yet here. The Club Benefits allows you to have Breakfast 6.30am-10.30am,Tea Time 3pm-5pm and Cocktail Time 5.30pm-7.30pm all at the 15th Floor Club Lounge. Food are great and we appreciate the afternoon tea after a long morning walk. Had breakfast at Tonka Beans downstairs on our second day but was too crowded and the managers and staffs were not as smiley and friendly compared to the Club Lounge. The coffee downstairs was merely hot plain water with a drop of coffee and i couldnt even drink it. As i had placed the coffee in my reuseable cup,i had told one of the supervisor to help me disposed it,but before even listening to me,she had assumed i had wanted to bring it out with me and had told me that the coffee is chargeable. A really bad call to assumed what customers want before even listening. So we decided to have our breakfast at the Club Lounge for the next 4days.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mayadevy, Guest Service Manager at Impiana KLCC Hotel Kuala Lumpur
Responded 18 Jan 2020
Dear faez18, Greetings from Impiana KLCC, It is always great to hear from our guests. Thank you very much for your review and for your ratings here on this forum. We hope that you enjoyed your stay here in Impiana KLCC Hotel Kuala Lumpur. Your ratings truly means a lot to us and we are happy to welcome you again on your next stay. Best Wishes, The Management Impiana KLCC Hotel
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Joyssoul wrote a review Jan 2020
Maroochydore, Australia29 contributions52 helpful votes
5.0 of 5 bubbles
Stayed there for six nights and had a lovely time.
Upon arrival we requested reception staff if they could give us a room with views and they did even thou we had paid for a cheaper room.
Excellent service, the staff we all very helpful.
Which made our stay more enjoyable and nice.
Would highly recommend
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mayadevy, Guest Service Manager at Impiana KLCC Hotel Kuala Lumpur
Responded 13 Jan 2020
Dear Joyssoul, Warm greetings from Impiana KLCC, We thank you for taking the time to review and recommend us here in this forum. We are absolutely overjoyed to hear that you had an amazing stay here in Impiana KLCC Hotel Kuala Lumpur. Your ratings truly means a lot to us and we are looking forward to welcome you again on your next stay. Best Wishes, Maya Guest Service Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsKing6 wrote a review Jan 2020
England, United Kingdom13 contributions31 helpful votes
4.0 of 5 bubbles
We stayed here for 3 nights over New Year 2019 and had 2 deluxe rooms. I haven't been able to identify the difference between deluxe and superior rooms other than cost. Great breakfast but get down there early (before 9) as it gets very busy and difficult to get a table. Good selection of all sorts of food and great egg stations. Room was big and spacious and the bed was comfortable, sometimes however housekeeping didn't come in until quite late in the day. It's a big hotel and the wait for lifts is sometimes long.

Nice pool though not enough beds/chairs and tables around. We booked to spend new year at the poolside. Good job we got there before the 10.00 start as there weren't enough tables, they kept the sunbeds there - goodness knows why. It would have been sensible to remove these and put chairs and tables in. Great view of the Patronas towers from the poolside and from our room. The staff were great on New Years eve but took a lot of grief from people who had reserved a place at the pool party but there was no-where for them to sit. The poor staff just seemed to have been left to it until eventually a Manager arrived, but there were no more tables and chairs so many residents were very unhappy. Luckily we did have a table and the view of the fireworks was brilliant.

It's quite a long way to the nearest train station and it's so hot, its difficult to walk too far so we used a lot of taxis which were a fair price. Great location if you want to walk to the PETRONAS towers (get your tickets in advance as they sell out really quickly) and lots of shopping malls around. Go to the Batu Caves by taxi, it's well worth the journey but go early in the morning, we went at 7.30.
Bank and ATM just round the corner which is handy and great bars just at the back of the hotel.
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Date of stay: December 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: pool view will give you a great view of PETRONAS towers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mayadevy, Guest Service Manager at Impiana KLCC Hotel Kuala Lumpur
Responded 13 Jan 2020
Dear MrsKing6, Warm greetings from Impiana KLCC, We thank you for taking the time to review and recommend us here in this forum. We are happy to hear that overall you had an amazing stay here in Impiana KLCC Hotel Kuala Lumpur. All your concerns have been highlighted to the departments in charge for improvement purposes. We look forward to welcome you back for another memorable stay. Best Wishes, Maya Guest Service Manager
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s89ms wrote a review Aug 2020
Tanjong Malim, Malaysia1 contribution1 helpful vote
5.0 of 5 bubbles
Strategic location which nearby city centre especially KLCC. Can be walk distance to KLCC. Quality still remain even in Covid-19 PKPB period. Impiana take precaution and do sanitizing all the area including rooms. Overall is recommended.
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Review collected in partnership with this hotel
Date of stay: July 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Impiana KLCC Hotel Kuala Lumpur
Responded 26 May 2021
Dear s89ms, Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again. Kind regards, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hakimi M wrote a review Feb 2020
Istanbul, Türkiye2 contributions2 helpful votes
5.0 of 5 bubbles
The view from the room was amazing,view of twin tower ( pls book higher floor at club floor) .The staff was lovely , friendly espcially the housekeeping team. The hotel also health concern whereby you able to find hand sanitiser at most of the public area.
And not to forget fantastic room cleaning, housekeeping assist to sanitize the room during room cleaning.
The breakfast and evening cocktail is excellent too .
We truly enjoyed our stay and shall come back again.
And would not hesitate to recommend.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mayadevy, Guest Service Manager at Impiana KLCC Hotel Kuala Lumpur
Responded 29 Feb 2020
Dear Guest, Warm greetings from Impiana KLCC, We thank you for taking the time to review and recommend us here in this forum. We are absolutely overjoyed to hear that you had an amazing stay here in Impiana KLCC Hotel Kuala Lumpur. Your ratings truly means a lot to us and we are looking forward to welcome you again on your next stay. Best Wishes, The Management Impiana KLCC Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
indiantravelbug93 asked a question Jan 2020
New Delhi, India309 contributions116 helpful votes
Anything from Indian cuisine in the Breakfast spread
Answer from SaritaG
11 contributions8 helpful votes
I did not have breakfast this time but based on last experience, the buffet breakfast has roti chennai either egg or plain with fish curry or dhal and some other indian spread as well.
Paul F asked a question Sept 2019
Bangkok, Thailand3 contributions4 helpful votes
travelling to kl November is there still renovation work at impiana hotel
Answer from Cathy M
Mérignac208 contributions72 helpful votes
Yes I think so but it wasn’t a problem when we stayed there
TehFarahaini asked a question Sept 2019
Shah Alam, Selangor, Malaysia291 contributions67 helpful votes
How much is the deposit they charge during checkin? Thanks in advance
Answer from Walter Luis R
Mar del Plata, Argentina4 contributions9 helpful votes
No deposit was demanded to me
Haniyeh R wrote a tip 27 May
1 contribution
5.0 of 5 bubbles
"Excellent staff Ms Karen the manager front office "
Read full review
Megan H wrote a tip 26 May
North Haven, Australia201 contributions15 helpful votes
5.0 of 5 bubbles
"pay the extra for a Club Room - well worth it"
Read full review
Yingling Chen wrote a tip 18 May
New Taipei, Taiwan1 contribution
5.0 of 5 bubbles
"Super close to KlCC"
Read full review
Tomg1234x wrote a tip 14 May
West Pennant Hills, Australia7 contributions1 helpful vote
5.0 of 5 bubbles
"Afternoons can be wet so plan trips out earlier in the day"
Read full review
Shariffah B wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Get the buffet breakfast there. Good selection of local and western food. "
Read full review
Not the right property for you?
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
AU$105 - AU$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel impiana klcc
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
519
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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IMPIANA KLCC HOTEL KUALA LUMPUR (AU$105): 2024 Prices & Reviews (Malaysia) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Impiana KLCC Hotel Kuala Lumpur
Which popular attractions are close to Impiana KLCC Hotel Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.4 km), KLCC Park (0.4 km), and KLCC - Bukit Bintang Pedestrian Walkway (0.1 km).
What are some of the property amenities at Impiana KLCC Hotel Kuala Lumpur?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Impiana KLCC Hotel Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Impiana KLCC Hotel Kuala Lumpur?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Impiana KLCC Hotel Kuala Lumpur?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Impiana KLCC Hotel Kuala Lumpur?
Conveniently located restaurants include Kampachi EQ, Sky51, and Nipah.
Are there opportunities to exercise at Impiana KLCC Hotel Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Impiana KLCC Hotel Kuala Lumpur have airport transportation?
Yes, Impiana KLCC Hotel Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Impiana KLCC Hotel Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Impiana KLCC Hotel Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Impiana KLCC Hotel Kuala Lumpur?
The staff speaks multiple languages, including English, Indonesian, Malay, and Tamil.
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