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ParkRoyal Kuala Lumpur

3,585 reviews
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Traveller (1753)
Room & Suite (908)
Dining (151)
Overview
  • Excellent38%
  • Very good46%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“orchid club”(216 reviews)
“park royal”(129 reviews)
“bukit bintang”(323 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from ParkRoyal Kuala Lumpur
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,585)Write a Review
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Show reviews that mention
All reviewsorchid clubpark royalbukit bintangfamily suitesungei wangberjaya times squaredeluxe roommonorail stationexcellent locationmajor shoppingwalking distancestayed here for nightsbuffet breakfastcentral locationfood courtchinese restaurantgolden triangle
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1,181 - 1,185 of 3,183 reviews
Reviewed 8 July 2015

I have stayed many times at the park royal Kuala Lumpur. Have stayed at other hotels the Marriott, the shangrila ,sheraton as l visit Klein yearly. I always come back to the park royal purely for convenience, shopping restaurants, it is close to everything.i stay...More

1  Thank kay c
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 10 July 2015

Dear kay c, We are glad to learn that you had an enjoyable stay and were satisfied with your overall hotel experience. Thank you for your continuous support and we look forward to welcoming you back to stay with us soon! Mark Losi

Reviewed 8 July 2015 via mobile

Do not stay in room 1706. We stayed in the this room twice once in Jan 2015 and again in July 2015. The conditions got worse. Carpet stained and dirty. Bath room tiles crack, bath shower handle broken. Stained couch. Photos attached. Spoke with reservation...More

2  Thank Michael M
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 10 July 2015

Dear Michael M, Thank you for your feedback on Tripadvisor. We are sorry to learn about your less than satisfactory experience during your stay with us. Please rest assured that we have taken the issues mentioned in your feedback seriously and have also shared them...More

Reviewed 7 July 2015 via mobile

Stayed with family, two children aged 11 and 13. Good value for money hotel in a very central location. Best for shopping within walking distance of most of the malls. Hotel looking a bit tired now but rooms are clean and everything works. Wifi is...More

Thank Siew560
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 10 July 2015

Dear Siew560, Thank you for taking the time to share your review on TripAdvisor. It is a pleasure to read that you had a great stay with us and you enjoyed our services and facilities that we offer. We hope to welcome you back very...More

Reviewed 7 July 2015

When Travelling with family including two teenagers this hotel has it all. Very good breakfast although sometimes crowded and noisy. Really good location in walking distance from Petronas. Lots and lots of shopping posibilities near by. Very nice pool with own lifeguard and good security....More

1  Thank StavangerKris
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 8 July 2015

Dear StavangerKris, Thank you so much for taking the time to write a review about your recent stay at PARKROYAL Kuala Lumpur. I am delighted to learn that you recognized our great location, my team and I are very glad that you enjoyed your stay...More

Reviewed 6 July 2015

Dropped in to KL on the way home from Penang for 3 nights.Chose the hotel again because it is very convenient to the things we like about KL. It is within two Mono Rail stations about 300 meters walk, very convenient to the Pavilion Shopping...More

1  Thank Louis A
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 8 July 2015

Dear mattona1, Thank you very much for your feedback on TripAdvisor. I am pleased to learn that you had a pleasant stay with us and we look forward to welcoming you back in the near future. Mark Losi

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 75 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 75 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1753)
Room & Suite (908)
Dining (151)
Pool & Beach (103)
Amenities (32)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Naveenchhabria
9 January 2018|
AnswerShow all 4 answers
Response from tg0vender | Reviewed this property |
I have no idea what the exact length is but it is quite long and our feet did not stick out of the bed. The rooms are very nice and spacious and great beds to sleep on. We had no issues at all.
1
Vote
wakhida
27 December 2017|
AnswerShow all 8 answers
Response from Jeffrey Y | Reviewed this property |
Yes..the wifi is availble in the room as well as lobby area. Wifi speed is ok. Swimming pool is I think on the 6th floor together with a well equipped gym. KL is in the tropics. So it is either sunny 27 to 32 deg C or rainy.
1
Vote
EileenTan Y
8 December 2017|
AnswerShow all 3 answers
Response from DavidDundonald | Reviewed this property |
Didn't have a car
1
Vote
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12345620
Room Tips
"Don't tell them you are a GHA Member."
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"Perhaps request to not have an adjoining room if you don't want one..."
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"The rooms was very spacious and the bed was so comfortable"
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"Ask for higher floor"
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