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PARKROYAL Kuala Lumpur

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PARKROYAL Kuala Lumpur
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3,059 Reviews from our TripAdvisor Community

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Showing 2,725: English reviews
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Mumbai (Bombay), India
Reviewed 2 days ago NEW

Yup. Take this hotel for its location. Walking distance for the buzzing streets of shopping & food. No metro or bus ride needed and you are in the middle of all the action. The property is fine and no complaints as such. The staff was helpful and always made an effort to help me with the kids stroller and luggage....

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Thank kapsi
Colombo, Sri Lanka
Reviewed 3 days ago NEW

Well appointed rooms, we originally booked Deluxe double and got uprgraded to ORCHID CLUB for a small charge which was fully worth. Stayed for four nights and facilities were great. Room was spacious and huge beds complimented it. Location also is very central. Breakfast was boring for 4 nights and lacked a change in menu, a change would be fine....

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Thank Percy S L G
Reviewed 4 days ago NEWvia mobile

The hotel staff is very pleasant and helpful. The room is clean and you can smell the fresh flowers at the lobby with all the Christmas decorations. The hotel itself was very welcoming and breakfast was great with a lot of varieties during our 2 days there.The location is near to the shopping malls and eateries just by walking distance....

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Thank Conceicao A
Reviewed 4 days ago NEWvia mobile

Very nice and clean hotel, well located in the heart of Kuala Lampur, few steps away from many shopping malls, ten minutes walking to the Patrons towers and two minutes away from metro station, 10 minutes with metro to NU central shopping mall, it was a great experience.

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Thank Mado A
Chichester, United Kingdom
Reviewed 5 days ago NEW

This is a great hotel. Well appointed and centrally located. The rooms were comfortable, clean rooms, with very comfortable beds. All fo the staff that I encountered were wonderful; helpful, polite, engaging and attentive. The breakfast was delicious. Warren Fernandez is a star and if you need to know anything about KL he is the man to ask. Well done...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank amax2017
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear amax2017, Thank you for the awesome review! We are happy to know that you had an excellent stay with us. I am definitely conveying these compliments to our team especially Warren. See you again in the near future! Mark Losi

London UK
Reviewed 6 days ago NEWvia mobile

Was pleasantly surprised with this place, we didn't pay much at all and only stayed one night but the staff were really friendly and the room was more than comfortable. We paid for breakfast the next morning which was very cheap and the selection was varied. Definitely recommend.

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Helpful?
Thank Mollymou
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Mollymou, Thanks for the fabulous review! We are happy to know that you had an wonderful stay with us. Hope to see you soon for another memorable hotel experience! Mark Losi

Singapore, Singapore
Reviewed 1 week ago NEW

Hotel was very well suited to the trip and I recommend the Orchid experience. The lounge facilities, including access to the pool and gym made for a very conducive experience and added value to the business trip. Networking in the evening and ease of access to the amenities, including a separate elevator for the first 6 floors made things flow...

Review collected in partnership with Pan Pacific Hotels Group
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2Thank tim667
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear tim667, Thank you for your compliments and recommendation for our Orchid Club! I am happy to know that you had an wonderful time for this trip and I would share your feedback with the team as well. Kindly book with us again on the Orchid Club room for your return visit to have another memorable experience! Mark Losi

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

A typical business hotel on the edge of one of the main shopping areas of KL. The area is busy with mainly young adults enjoying the malls and numerous eateries. We tried a few restaurants in the area and they were nothing special. The hotel lobby is pleasant, large with plenty of seating. Free wi-fi, a piano bar, gift shop,...

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2Thank Tommyteacake
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Tommyteacake, I appreciate your valuable time to share your experiences of PARKROYAL Kuala Lumpur. It is our pleasure to learn that you found many aspect of our hotel suitable to cater to your needs well. Hope to see you again when you come to Kuala Lumpur! Mark Losi

Glasgow, United Kingdom
Reviewed 1 week ago

Had a 7 night stay at this hotel. Nothing else to say except fabulous. !!! We stayed in the Orchard Club, and the staff were amazing, especially Hani, Vee, Monica, Affir (apologies if spelt incorrectly) Rosie Mike, in fact everyone at the Orchard Club were fabulous, (sorry I have forgotten your names) nothing was too much trouble and the service...

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2Thank Foxangel69
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Foxangel69, Thank you for the fabulous review! I am very happy to know that you were well taken care of by our associates in making your stay comfortable. I am definitely conveying your compliments to the team. We looking forward to seeing you soon! Mark Losi

London, United Kingdom
Reviewed 1 week ago via mobile

After not really looking at our booking property we were pleasantly surprised we had booked this hotel rather than the sibling apartments which we had originally assumed it was. I don't think we paid much more than £30 each for a twin room. We stayed in the hotel for one night, bakfast wasn't included in our rate but we added...

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Helpful?
1Thank Charlotte H
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello Charlotte H, Thanks for the compliments and recommendation! We are happy to note that your stay had become a memorable one. We looking forward to welcoming you back whenever you are visiting Kuala Lumpur. See you soon! Mark Losi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $90 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Travelocity and Asiatravel.com Holdings so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#17 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#31 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
41 questions
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get an upgrade.”
 of 5 bubbles percyslg, 22 Feb 2017 | Read review
“Upper floor rooms are not sized properly”
 of 5 bubbles mazintia2017, 12 Feb 2017 | Read review
“Ask for a room high up if you want to avoid the road noise; which is not too excessive for the location.”
 of 5 bubbles stephenc63, 12 Feb 2017 | Read review
“I received complimentry upgrade to one of the Orchid Club Floors.”
 of 5 bubbles johnn776, 10 Feb 2017 | Read review
“Facing on city is not so good because is a bit noisy sometimes ”
 of 5 bubbles madelineleeengt, 7 Feb 2017 | Read review
5 of 5