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All reviews bedroom apartment petronas towers sky lounge suria klcc well equipped kitchen walking distance bukit bintang swimming pool excellent location living area room service convenience store wonderful stay high floor pavilion mall check in was smooth the ground floor
> Huge room + good service + value for money.
> A stone throw away from KLCC Twin Tower + 10 mins walk via flyover to Pavillion Shopping Heaven.
> Management team so friendly.
> Residence Manager/Irene is so professional hotelier not forgetting also FOM/Azura.
Excellent serviced apartments. Location is great. Right accross the road from the Petronas twin towers and the Suria mall. You can alos easily reach the Pavillion mall via air conditioned walk ways.
Great place to stay and round the corner from so great bars and...More
3 Thank Marc L
Response from Azura H, Front Office Manager at Ascott Kuala LumpurResponded 26 June 2018
Dear Marc L,
Thank you for your lovely feedback.We greatly appreciate your kind patronage and look forward to welcoming you back for yet another amazing experience at Ascott Kuala Lumpur.
Firstly, great location. A street away from Suria KLCC. Apartment was clean and comfortable. Staff were very polite and helpful. Thank them very much. If driving, as the area is a one way street, have to drive slightly slower to find the entrance to carpark....More
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1. Nice and friendly staff.
1. The room front door lock needs to be repaired during my first day check-in.
2. Hot water not available.
3. Air conditioning not cool enough.
4. Mediocre breakfast.
Overall, not worthy of the price paid....More
The apartment was spacious, clean, well equipped. The check-in process was smooth and the location was awesome, right next to KLCC. The beds were comfortable and toiletries were of high quality and made a very good impression. I will definitely return and recommend this property...More
Response from AzuraH19, Front Office Manager at Ascott Kuala LumpurResponded 1 week ago
Dear Tarun M,
Thank you for leaving us a review of your honest feedback after your stay. We're delighted to hear that you had an enjoyable time with us from our rooms to the service you've received.
We are definitely looking forward to welcoming you...More
Right in the heart of town and a stroll away from the world famous Petronas Twin Towers, Ascott Kuala Lumpur enjoys a prestigious address. The Suria KLCC Shopping Mall, ritzy restaurants and chic cafes are right at …Moreyour doorstep. Let us lavish you with impeccable service and a suite of the finest facilities. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from buttsuhail | Reviewed this property |
In my experience it was very basic. The breakfast is not part of the hotel services but from a restaurant next door. If it's about food in your stomach, then it's sufficient. However don't expect too much so you won't be... More
In my experience it was very basic. The breakfast is not part of the hotel services but from a restaurant next door. If it's about food in your stomach, then it's sufficient. However don't expect too much so you won't be disappointed.
Response from Chiffonie W | Reviewed this property |
The spread is quite minimal. Nothing much and you have to pay for it, at least for mine... ours didn't come with free breakfast though we booked the 2 bdrm unit x 2. Taste wise, nothing fantastic to shout out.