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Vivatel Kuala Lumpur

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237 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Reviewed 20 March 2016 via mobile

I stayed here in dec last year to attend a seminar with my friends. Positive: 1. The hotel's location. It was quite convinient for us to go to some of the attractions in KL. Giant was also located on the second floor(if i am not wrong) of the hotel. 2.The hotel facilities were very good. The rooms, hotel lobby, swimming...

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Helpful?
Thank Kaarthi K
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Kaarthi Thank you for choosing Vivatel as your preferred accommodation. We will take note on your concerns & will find ways to improve on these issues right away. We thank you once again for taking time to review our hotel, may we see you in the future again! Thank you Vivatel's Guest Relations Manager

Singapore, Singapore
Reviewed 16 March 2016

This was my 12th time staying at Vivatel and I have seen some things improve, some things decline, and some things stay the same. There is a rooftop gym and swimming pool. I would prefer if they stayed open later as I do not arrive in KL until almost 8 pm and both the gym and pool close at 8...

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Helpful?
Thank abcadventuretravel
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Guest Thank you for choosing Vivatel as your preferred accommodation we are honored to have you stayed with us for so long. We will take note on your concerns & will fine ways to improve things! We thank you once again for taking time to review our hotel, may we see you in the future again! Thank you Vivatel's...

Shah Alam
Reviewed 10 March 2016

The hotel looks new with very friendly staff. Had lunch at the cafe. The chef was kind enough to walk about and talk with the diners. They had a wide range of local and foreign delicacies but in small amount. The bathroom at level 3A needs more work - it was smelly and 4 of the 5 cubicles were in...

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Helpful?
Thank Khairos
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Guest, We truly apologize for the inconvenience caused during your time with us. But rest assure that what was mentioned will be taken care of as we are in the midst of upgrading our hotel rooms & facilities Thank you Vivatel's Guest Relations Manager

Reviewed 29 February 2016 via mobile

Receive the key for the first room 1. Table lamp unable stand, should be bolt and nut loose 2. The drawer was dirty 3. The water heater unable switch to shower head 4.Light after on unable put to off Go down receipt tell the staff request change room. she straight away say "What, No No , we don't have anymore...

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Helpful?
Thank Sim K
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Sim, We truly apologize for the inconvenience caused during your stay with us & we would like to mention that we are in the midst of upgrading our rooms & facilities to serve our guests better. We sincerely apologies once again & hope that you do consider staying with us again in the near future. Thank you Vivatel's Guest...

Manila, Philippines
Reviewed 7 February 2016 via mobile

I stayed at Vivatel last January for 2 nights. The room was very spacious and modern. The lobby is also quite nice. Staff were ok. Only thing that needs improvement is the breakfast selection. Other than that, the hotel looks new and well maintained. Considering the price, you get more than what your money is worth.

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Helpful?
1Thank Jade H
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Jade Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay & we do hope to have you back with us again. Also thank you for your feedback on our breakfast selection & we will ensure that action is taken to improve on this. Thank...

Petaling Jaya, Malaysia
Reviewed 6 February 2016 via mobile

Accompanied a friend who was there for a conference. For rm200 plus breakfast, it was kind of steep for a slightly out of town experience. The rooms though are spacious, and breakfast one of the better ones I've seen for KL. Theres nothing much here except for viva mall which was actually kinda quiet. The nearest train station maharajalela was...

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Helpful?
Thank JemimaBond
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Guest Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay & we do hope to have you back with us again. Thank You Vivatel's Guest Relations Manager Team

Singapore, Singapore
Reviewed 17 January 2016

Vivatel Kuala Lumpur is a nice 3 star Hotel which is off City Centre but 10 mins by taxi if no traffic. There is a shopping arcade beside where you can get many good restaurants. Room decoration is Ok but with many low end products as expected of any 3 star

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Helpful?
Thank PToh55
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Toh, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We're a actually a 4 Star Boutique Hotel & We thank you once again for taking time to review our hotel, may we see you in the future again!" Thank You Vivatel's Relations Manager...

Kuala Lumpur, Malaysia
Reviewed 12 January 2016

The room is clean, but small size. The bed and pillows are very comfort and the room decor is creative , very charming. Good for what you are paying, its cheap but quality staying. What do you need more then that while you are travelling with business purposes.

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Helpful?
Thank Mila_Shahlo
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We thank you once again for taking time to review our hotel, may we see you in the future again! Thank you Vivatel's Guest Management Team

A TripAdvisor Member
1 review
Reviewed 7 January 2016

I was satisfied with overall service, cleanliness, location and room. The thing make me feel a bit disappointed was the bed. I did selected the king size bed when during I purchase but until the day I check in, they informed that their king size bed rooms were fully booking. What they provide us was 2 joint single bed. It...

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Helpful?
Thank A TripAdvisor Member
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We truly apologize for any inconvenience & we will ensure that our team will rectify the issues. We thank you once again for taking time to review our hotel, may we see you in...

Selangor
Reviewed 15 December 2015

spent 5 nights. the interior was very cozy & comfortable. however, the wheel of the divan seems broken and it make my bed slanting. after 3rd nights, my back was hurt. i wonder how come the housekeeper didn't notice it overthought they came by every single day to to the bed?

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Helpful?
Thank n_hani
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Hani, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We truly apologize for any inconvenience & we will ensure that our team will rectify the issues. We thank you once again for taking time to review our hotel, may we see you in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Vivatel Kuala Lumpur is a 4 Star business hotel contemporary rooms and suites, themed, with comfortable facilities and warm hospitality , making a stay at Vivatel Kuala Lumpur a pleasurable one for both business and leisure travelers. Besides, Vivatel Kuala Lumpur has all facilities and conveniences such as a spa, fitness centre, 4 feet deep swimming pool and a wading pool, laundry and room service, high speed internet access ( WIFI) and business centre. There are three food and beverage outlets available , namely Retro Cafe, Retro Lounge and Club 7, that offers international and Asian cuisine. ... more   less 

Additional Information about Vivatel Kuala Lumpur

Address: No 85 Jalan Loke Yew, Kuala Lumpur 55200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $67 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vivatel Kuala Lumpur 4*
Number of rooms: 302
Reservation Options:
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Hotel Style:
#31 Spa Hotel in Kuala Lumpur
#60 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Vivatel Kuala Lumpur staff and other travellers.
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Questions? Get answers from Vivatel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just choose the high floor so you can see the city better. It's not so crowded so the lift is usually available.”
 of 5 bubbles pisethm, 30 Nov 2016 | Read review
“Ask for a room, which doesn't have any connecting door.”
 of 5 bubbles VipulKapoor, 23 Nov 2016 | Read review
“ask for better view room”
 of 5 bubbles chephrenchua, 7 Sep 2016 | Read review
“Rooms facing highway have a better view if you care about the view.”
 of 5 bubbles AlKajai, 2 Sep 2016 | Read review
“Higher floor”
 of 5 bubbles Kistrine, 24 Aug 2016 | Read review
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