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Grand Hyatt Kuala Lumpur

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 177*
USD 156*
USD 157*
USD 157*
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Grand Hyatt Kuala Lumpur
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2,510 Reviews from our TripAdvisor Community

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Showing 2,056: English reviews
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Reviewed yesterday NEW

The staff and hotel is world class. Absolutely loved the hotel and the wonderful levels of service. I highly recommend this hotel and would stay again without hesitation. Having stayed all over the world at luxury hotels i can genuinely vouch and say that you would be hard pressed to improve on the hotel and the quality of the staff

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Helpful?
Thank Hofffffffffff
moinul_islam
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Very high standard of customer service. All the staff are highly professional and extremely curteous. Always smiling and acknowledging your presence, were you in need of any request. The views are amazing, from the outset checkin at the Sky Lobby overlooking the twin towers with panoramic views across the city skyline. The rooms are very clean and fitted with luxury...

Review collected in partnership with Hyatt Hotels
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Helpful?
2Thank moinul_islam
About Hotel's Favourite Review
GHKualaLumpur, Director of Operations at Grand Hyatt Kuala Lumpur, responded to this review

Dear moinul_islam, Many thanks for spreading so much joy and smiles all around ! We love your descriptive review relating your wonderful stay experience especially the kind words for our wonderful family members. Happy to hear of your appreciation for the other positive highlights as well and look forward to many opportunities of welcoming your return. Best regards, Parveen Kumar,...

Hong Kong, China
Reviewed yesterday NEW

Hotel is located right at KLCC, near the twin towers, although it requires 10 mins walk from the Suria KLCC mall. The room is spacious enough for 3 persons even though we have added an extra rollaway. But the design of the bathroom is a bit strange. Staff is very friendly, especially the one worked for concierge (forgot to ask...

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Helpful?
Thank Mon A
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Mon A, Thank you for sharing your experience and bringing smiles to our lovely colleagues through your praise :-) As the hotel is a shared building with offices on lower floor, the dual lift system is inherent in the building nonetheless there is an alternative way to bypass Sky Lobby via one of the guestroom lift to our Fitness...

Scottsdale, Arizona
Reviewed yesterday NEW

I stayed at club level room for 3 nights at Grand Hyatt KL. All the staff members i.e. from staff at the ground level to club lounge and the restaurant were very kind and helpful. I got the warmest welcome that ever experienced. One of the intern - Chida was sweet. She delivered two boxes of chocolates that made by...

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Helpful?
Thank Christina C
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Christina C, This is an amazing accolade, thank you! We are thrilled to hear that each and everyone of our colleagues have left off such a positive impression. Chida is especially grateful for being singled out and all the more encouraged to be the best that she can be during her internship with us. Hope you liked the chocolates...

Reviewed yesterday NEW

I've stayed 3 weeks there and my husband 3 month. After spending so much time in the hotel, it felt like home to us! The hotel is located in the city center, so you can easily access all shopping malls, nice restaurants and famous Petronas Towers without taking a taxi or public transport. All the staff is very friendly and...

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Helpful?
Thank Anastasiya M
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Greetings Anastasiya M, Thank you very much for taking the time to share your generous impressions of your visit. Your kind feedback regarding our helpful and friendly colleagues is particularly gratifying, for sure it would be my pleasure to share your comment with the team. Hope to welcome you back to your home away from home in KL! Best regards,...

KL, Malaysia
Reviewed 2 days ago NEW

Had a great time in the hotel, best service we have received from any hotel team in any location in a long time. Staff were great, proactive and very very professional. Special requests were also handled very well.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank chinhanl2017
kuala lumpur, Malaysia
Reviewed 3 days ago NEW

very very nice and nice and nice and nice and nice and nice and nice and nice and nice and nice and nice jjajajsnamamkalsnnjnmmnmlzmjwnsm,klks.sl;'l;LKLSNKSHJNMX ZM,NJKNSLZ<l;skenjnsmamknxnZ<<lksanhbsamkjzKNnshdmmsZ.<MZMNDBJK,.M.Z<MLSAK'Z;LsaXMZHJKSDE.NAS/.x,mZ:nabdlas,.XMNZ,/ZM<SMLAxkd.cxl'l;kdnclsx

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank nwanjokus
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear nwanjokus, Appreciate this very positive rating of us, thank you! Our family members here at Grand Hyatt Kuala Lumpur look forward to welcoming you back and be of service again. Kind regards, Robert Dallimore, General Manager.

County Galway, Ireland
Reviewed 3 days ago NEW

We arrived at the Grand Hyatt looking worse for wear after a week on the Perhentian Islands. Ali, who checked us in, made us feel so welcome and was really kind to us. He was proactive in recommending places to eat locally, and ensuring we knew we could call on the concierge to arrange tours and activities. Our room was...

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Helpful?
Thank Aisling K
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Aisling K, Hope Perhentian Islands has been nice :-) I will congratulate Ali for his efforts as well as the bar staff for being so pro-active, kudos to them! Thank you for staying with us on your last night out in the city and do hope to welcome you back on a lengthier vacation next time. Kind regards, Robert...

Sydney, Australia
Reviewed 3 days ago NEWvia mobile

We recently stayed at Grand Hyatt to attend a wedding reception there. I have to encourage anyone and everyone to experience the Grand Hyatt Kuala Lumpur at least once in their life. We got off the taxi to be greeted by the doorman and as we stepped past the front door, the concierge walked us to the express lift to...

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Helpful?
Thank Jen S
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Thank you for making our day Jen S :-) your staunch recommendation to all and kind praises for the service is highly motivating to all our family members. We are lucky indeed to have so many passionate individuals within and will definitely give due recognition they so deserved. We hope to welcome you and your partner back some day! Best...

Treviso
Reviewed 4 days ago NEW

Everything was outstanding. Room was perfect, delicious breakfast, n a very convenient area for shopping and nightlife. The size of bedrooms is crazy, you have everything and pool is wonderful, as well as the poolside bar. I suggest this hotel to everyone cause also the staff is friendly and helpful.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank PigiMaria
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Greetings PigiMaria, This is such a lovely compliment, thank you for posting your review and highly recommending us! So nice to know our comfortable room, great breakfast offerings, central location coupled with friendly service makes being on the road all that more enjoyable and pleasant. We hope to welcome you back soon. Kind regards, Robert Dallimore, General Manager.

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Garden View King Room (36)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Laundry Service
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel that is strategically located in the heart of Golden Triangle shopping and entertainment district. The hotel is within walking distance to some of the city's premier destinations such as the Suria KLCC Shopping Mall, KLCC Park, Malaysian Philharmonic Orchestra, Pavilion Kuala Lumpur Shopping Centre, Bukit Bintang and many more. Features 412 guestrooms including 42 suites, three vibrant dining options, seven highly versatile meetings and events space, Essa Spa, 24-hour fitness centre and an outdoor freeform swimming pool surrounded with lush greenery. ... more   less 

Additional Information about Grand Hyatt Kuala Lumpur

Address: 12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $182 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Kuala Lumpur 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Hotwire, Booking.com, Travelocity, Hyatt Hotels Corporation, Expedia, Cancelon, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Kuala Lumpur
#2 Luxury Hotel in Kuala Lumpur
#2 Family Hotel in Kuala Lumpur
#2 Business Hotel in Kuala Lumpur
#2 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Kuala Lumpur staff and other travellers.
28 questions
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Questions? Get answers from Grand Hyatt Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Defining club level rooms with view”
ChristinaC713, 25 May 2017 | Read review
“tower view club room”
rihwapon, 16 May 2017 | Read review
“Request room over-looking the twin towers”
kimmi-ckj, 14 May 2017 | Read review
“Ask for a view of the PEtronas Towers if available.”
NYTraveler4193, 6 May 2017 | Read review
“we had views of the towers which was fantastic”
AGE11, 4 May 2017 | Read review
5 of 5
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USD 156* /night
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Prices are for 1 room, 2 adults
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