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Hotel Grand Continental Kuala Lumpur

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Hotel Grand Continental Kuala Lumpur
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233 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Reviewed yesterday NEW

stayed for 2 days.nice experience.we can merely see the twin tower from the room.the room was quite neat.2 bottle water&bathing accessories was there,but the bathroom was not so gud bcz of itz old nature.the people working there bhvz very friendly.but it took some tym to deliver the baggages to the room for us anywy.the restaurnt was nice.continental brkfst ws prsnt...

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Helpful?
Thank ANEETA T
Reviewed 1 week ago

It was a memorable stay because the night view of the KLCC from this hotel was very beautiful. The property was neatly maintained and kept tidy. the staff was friendly and very cooperative. The hotel also provided free wifi.

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Helpful?
Thank Benson K
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your review. We are glad that you have a memorable stay with us and are glad that we are able to help. We hope to see you in the future. Once again I sincere thank you for staying with us.

Reviewed 20 March 2017 via mobile

When we hear our conference and stay fixed in this place we are feel great. we think this hotel are 5 star level. But we reach there we got very deceptions. room, pool, conference hall, lobby area, lobby toilets, pool toilets, was super dirty, and smalls very-bad" food was just ok but executive chef miss jenpong are helpful and nice....

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Helpful?
Thank Bhabindra B
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Dear Sir, Thank you for your comments. If I remember correctly your function was on a weekend. First of all I would like to apologise for the poor service rendered but would like to assure you that our executive team was here during the whole event, one of the participants even ask our executive director to print some documents for...

Melbourne, United Kingdom
Reviewed 2 March 2017

Stayed at this hotel for 5 nights and were extremely satisfied. The rooms are compact but very clean with all amenities working well - we had a fantastic view of the Petronus Towers. Staff were friendly and the breakfast was particularly excellent with a huge range of dishes. 5/10 minutes walk of monorail stations and pretty centrally placed. Not sure...

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Helpful?
Thank Steve B
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your wonderful review. We are glad that you have had an enjoyable trip and we hope to see you again.

Kuala Lumpur, Malaysia
Reviewed 2 March 2017

The staff are super friendly. I requested for a nice view and the counter gave me the KLCC view which was so beautiful especially at night. Its value for money if you're just planning to stay there to sleep.

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Thank matasura
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for the review, we are happy that you had a pleasant stay with us. We do have other facilities in the hotel, do check out the view of the twin towers from the swimming pool as well.

Pakse, Laos
Reviewed 26 February 2017

It is an older hotel but under renovation which does not impact on our stay. All staff were welcoming, helpful and friendly. Decor in our room was a little tired but was still very clean and serviced properly. though the bathroom had been updated. You do need to request no smoking rooms. Breakfast was varied and service staff were attentive...

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Helpful?
Thank grayinasia
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments. My apologies in regards to the few loungers by the pool, we have looked into this and have now purchase additional loungers for the pool area. I am glad our staff were able to assist and I am sure they are delighted with your comments and we will strive to improve on that further. Once...

Kuala Lumpur, Malaysia
Reviewed 16 February 2017

1) Hotel is clean despite the facilities are quite old. 2) Standard room is quite small. Parents with infant will have problem as the compound is not that big. 3) Price is average. 4) Location is good. Near SOGO and Jalan TAR shopping area. 5) Breakfast is nice. Not that much variety but tasty! 6) Parking is secured and safe

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Helpful?
Thank fairuz_precious
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments. We are sorry to hear about the room that you were given is a bit small, our fault for not recommending you to our bigger rooms. For your information we have rooms that can accommodate triple and quad sharing. In regards to the facilities we are constantly looking at upgrading the facilities and we look...

Perth, Australia
Reviewed 13 February 2017 via mobile

We stopped over for overnight stays from our long trip home from Singapore to Kedah. Both hubby and I were trilled with our view of twin tower from outside our window. We booked two rooms, mum and my brother on the other room next to us and they equally enjoy their gorgeous view especially at night. Very strategic location. We...

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1Thank SitiHalizaHashim
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your wonderful comments. We are glad you had a great experience with us and wish that your trip in KL could have been a longer one. I am sure my colleagues will be thrilled to be able to assist during your short stay. We hope to see you again in the future. Once again thank you.

Cape Town, South Africa
Reviewed 6 February 2017

My recent trip to Kuala Lumpur provided a change of scenery from the faces and places in Bangkok. I visited over the Chinese New Year period so the city was decorated in everything "Chinese" which provided an interesting and different dynamic to the experience. Apart from the name, the hotel is anything but "grand" in my opinion. It may have...

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Helpful?
Thank Robert K
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

We are sorry to hear that your trip has not been an enjoyable. We have renovated most of our rooms on the higher floors and the hotel is being modernise currently. My apologies for the room as most likely you were allocated to the lower floors probably due to the room category that you asked for or the booking that...

Reviewed 5 February 2017 via mobile

Value for money. Hotel location is in the middle of Kuala Lumpur golden triangle. walking distance to jalan TAR shopping centre. Near to Lrt Sultan Ismail station. Breakfast also not bad, have varieties of food.

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2Thank Muhammad N
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments. We hope to see you again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located in the heart of Malaysia capital, a towering block of 27 stories. Consists of 309 guest rooms and suites. Hotel Grand Continental boasts of a magnificent view of the Petronas Twin Towers (KLCC) and it is surrounded by banks, government offices and business district. Putra World Trade Centre (PWTC), General Hospital, National Heart Centre, Maju Junction, Sogo Shopping Centre, The Mall Shopping Complex and the tourist attractions are just nearby the hotel. The Sultan Ismail Light Rail Transit (STAR LRT) Station and Medan Tuanku Monorail Station are within walking distance. ... more   less 

Additional Information about Hotel Grand Continental Kuala Lumpur

Address: Jalan Belia / Jalan Raja Laut | Chowkit / Putra WTC, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $41 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Grand Continental Kuala Lumpur 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Grand Continental Kuala Lumpur
Grand Continental Hotel
Hotel Style:
#35 Spa Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Continental Kuala Lumpur staff and other travellers.
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Questions? Get answers from Hotel Grand Continental Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view over the towers - splendid at night.”
SteveB562, 1 Mar 2017 | Read review
“Best view, KLCC”
matasura, 1 Mar 2017 | Read review
“No smoking if required. One side has views of KL & Petronas Towers”
grayinasia, 26 Feb 2017 | Read review
“Rooms with a view of the Petronas Towers”
D4655SHrobertk, 5 Feb 2017 | Read review
“I would recommend staying somewhere else.”
  • Dirty Bathroom tiles.
  • Typical standard unlike the images displayed at the time of booking.
  • Dirty carpets
, 7 Jan 2017 | Read review
5 of 5