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Carcosa Seri Negara

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103 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Brisbane, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 January 2013

We had a garden wedding at Seri Negara in December and it worked beautifully. The organiser Vanessa was thorough and responded to our requests on time. It is recommended to upgrade to the Ledang Room as the other room would be too small, unless you're having a very small event. We recommend too that you organise a marquee in case... More 

Helpful?
2 Thank DavidHilton1
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Dear Mr. Hilton, Thank you for your wonderful positive feedback here on your experience with us in Carcosa Seri Negara. We are extremely honored to be a part of the team on such memorable and important function. We thank YOU for giving us the opportunity to be a part of your important once-in-a-lifetime function and it was indeed a real... More 

Brisbane
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 January 2013

I stayed at Carcosa for 1 night with my mum during an 8 night stay in Kuala Lumpur. Our taxi driver hadn't been to the hotel before so it took a little longer than expected. The hotel is a beautiful old building set amongst a tropical oasis. The staff are very attentive, friendly and will do anything for you. The... More 

Helpful?
1 Thank Amanda G
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad to you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More 

Adelaide, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 November 2012

Whilst I havent actually stayed at Carcosa I have visted over a number of years. My first visit in 1992 was for afternoon tea,I remember a very opulent dining room filled with small groups of well to do ladies grazing on the wonderful afternoon tea. Dainty delicious morsels were offered to each table folwed by a range of teas poured... More 

Helpful?
Thank Margo5000
HotelManagerCSN, Guest Service Agent at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to the Drawing Room for High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I take this opportunity to say that we all look... More 

Sydney
Level Contributor
447 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed 29 August 2012

Reading down the reviews and also having been there I think we were lucky the day we went here for afternoon tea. Our hotel booked us in and we could only sit outside which was fine with us as we sat just on the steps and looked out over the gardens. Very very peaceful. The food came and was fine,... More 

Helpful?
Thank Five15
HotelManagerCSN, Guest Service Agent at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to the Drawing Room for High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I take this opportunity to say that we all look... More 

Kuala Lumpur, Malaysia
2 reviews
Reviewed 15 August 2012

Can you believe it, tea bags? We eventually got leaf tea after asking, but were first seved with tea bags. Just not cricket I'm afraid. Fifteen years since we were last here and we left very disappointed. Traditions and standards need to be restored.

Helpful?
Thank Peter K
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to the Drawing Room for High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. Thank you for bringing to my attention the problem you have... More 

Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 August 2012

I went there by taxi (the park is nice but is a log walk from the mosque/old railway station) just for the team and the experience has beed delightful: the mansion is well conserved and inspires a colonial atmosphere. staff is very professional and friendly. Tea (in several flavors) comes with a taste of sandwiches, pastries, sweets and a muffin... More 

Helpful?
2 Thank filgallo
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to the Drawing Room for High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I take this opportunity to say that we all look... More 

Shah Alam, Malaysia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 July 2012

We made reservations to take our Canadian guest to afternoon tea at the hotel. We were quite pleased. A tier of Egg, cucumber, and smoked salmon sandwiches, fruitcake, apple crumble, chocolate mousse cake, and carrot cake was placed in front of us. Since none of the three of us are fans of smoked salmon we quickly are the others and... More 

Helpful?
1 Thank Dennis C
Singapore
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 14 June 2012

We went there for afternoon tea because we had read about its great old world ambience. It was indeed a great tea experience for us. On Saturdays and Sundays, both English and Malay tea sets are served. We tried both and liked the range. In terms of service, we had no complaints. The staff seemed experienced and professional. Even the... More 

Helpful?
1 Thank AMNH
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 April 2012 via mobile

It is NOT easy to find the hoyel on foot and I would recommend a taxi. We had afternoon tea and were able to get a table outside even without booking. The afternoon tea was fairly ok. It had sandwiches and pastries/patisseries to start with, then scones (1 each). The waiters were eager to top up the teapots with hot... More 

Helpful?
1 Thank Minxlogistics
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 March 2012

Last Saturday I had High Tea at the restaurant of Carcosa Seri Negara, and boy - this location is beautiful! In the midst of a lush garden, in the middle of Kuala Lumpur, but you feel like you are in the English countryside 50 or 100 years ago. Extremely friendly and fast service, a beautiful tea selection - but the... More 

Helpful?
2 Thank Wolfgang B
HotelManagerCSN, General Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to the Drawing Room for the High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests. May I take this opportunity to say that we all look forward to welcoming you back to Carcosa... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Carcosa Seri Negara is located at Kuala Lumpur, Malaysia. It offers fully air-conditioned rooms and suites, all of which have television, IDD with access to internet, and espresso coffee and tea making facilities. Some of its amenities include private butler, private bar, and landscaped garden with outdoor seating. While staying here, it is a must for you to try The Veranda Restaurant, which offers a modern interpretation of Malay cuisine. ... more   less 

Additional Information about Carcosa Seri Negara

Address: Carcosa Seri Negara Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel Class:5 star — Carcosa Seri Negara 5*
Number of rooms: 5
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Also Known As:
Carcosa Seri Negara Hotel Kuala Lumpur
Carcosa Seri Negara Kuala Lumpur
Hotel Style:
#64 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Carcosa Seri Negara staff and other travellers.
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Questions? Get answers from Carcosa Seri Negara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No problems about rooms: any is excellent. One must be aware that the only reasonable access is by cab, so pre-planning needed”
 of 5 bubbles A880UQdavids, 8 Feb 2016 | Read review
“Reservations on weekends would be advised.”
 of 5 bubbles HannaKbrahms, 25 Oct 2015 | Read review
“all the rooms are of a very high quality I stayed for only three days in room 24 I think as you are known by your room number but by your name which everyone seems to know, room was very nice in keeping with the style of the hotel with many modern touches, room service was very efficient also and the food was outstanding,”
 of 5 bubbles hongkong6664, 16 Apr 2015 | Read review
“Rooms looking out to the garden are nice but make sure that your alcove/sitting room has air-conditioning.”
 of 5 bubbles jetlag123, 3 Oct 2014 | Read review
“Book ahead for the High Tea!”
 of 5 bubbles AMVPerth, 20 Jul 2014 | Read review
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