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Carcosa Seri Negara

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Carcosa Seri Negara
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103 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Petaling Jaya, Malaysia
Reviewed 22 July 2015

we had set lunch ; starter leek soup with salmon , main seabass on a bed of risotto and dessert choc brownies with ice cream.. mind you the serve haadgen dazs ice cream.. that can NEVER go wrong!. the meal was fantastic. will come back again for this. the place is so cosy with wonderful staff. Beautiful setting. love love...

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Helpful?
Thank icloud1976
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Dear Icloud1976, The team and I are very pleased that you enjoyed your lunch and appreciate that you have shared your experience on this forum. Your feedback is important to us as we use it to evaluate the way we do things and improve our customer experience along the way. Your positive encouragement would definitely spur our team onto greater...

Paris, France
Reviewed 17 July 2015

restaurant was already closed so we took an english 4 O'Clock tea which was really as english as it could be! beatiful veranda on the lawn and the garden where birds are singing; even some freshness above the heat of KL

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Helpful?
Thank Patrice R
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Dear Mr Patrice,It is wonderful to know that we met or exceeded your expectations and also a privilege to be one of your favorite place for afternoon tea and enjoying the surrounding views. We greatly appreciate your support and look forward to your return hopefully sometime soon. Best regards,

London, United Kingdom
Reviewed 16 July 2015

Such history and ambiance. Fantastic memories of yesteryear at this simply beautiful residence. Afternoon tea on the patio was a highlight. Rooms oozing with history. A real must for those who love the days of the empire.

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Helpful?
Thank Dominic L
SeniorButler, Manager at Carcosa Seri Negara, responded to this review

Dear Mr Dominic, Thank you for your kind review and I am happy to note that you enjoyed the surrounding views and the classic ambiance of the heritage building. We greatly appreciate your support and look forward to your return hopefully sometime soon. Best regards,

Melbourne, Australia
Reviewed 8 July 2015

Having been to this place a few years ago we decided to return for High Tea and glad we did. The service was good and very attentive without being in your face all the time. We enjoyed the food and the different teas that were available very much. This is great place to get away from the busy city and...

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Helpful?
Thank AW19602014
SeniorButler, Manager at Carcosa Seri Negara, responded to this review

It is wonderful to learn from your fabulous review that you have enjoyed your wonderful afternoon tea experience. I am also pleased to know that you liked our greenery and peaceful surroundings. It was a pleasure to have been of service to you. My staff and I certainly look forward to welcoming you back to the hotel soon. Thank you....

Perth, Australia
Reviewed 31 May 2015

Memories of British Empire with lunch steeped in the history of colonial Malaya. Creme Brulee in the tropics! By far the best creme brulee around. Crunchy topping of caramelised sugar. Rich creamy filling - not too sweet.... History with photo at the entrance Carcosa of Bapa Malaysia.The lunch setting was colonial with outside verandah rattan chairs and cushions amongst views...

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Thank Fitfun F
Singapore, Singapore
Reviewed 17 April 2015

I returned to this hotel after many years, I have in the past due to business requirements stayed at other more central hotels, however I made the extra effort and it was well worth it, I stayed for only three days in room 24 I think as you are known by your room number but by your name which everyone...

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Thank hongkong6664
Dubai, United Arab Emirates
Reviewed 3 April 2015 via mobile

If you want an afternoon with character from the ageing building with a nice terrace, to the no-frills but excellent selection for afternoon tea with efficient and attentive service, then this is worth every Ringgit. More sweet than savoury, the two healthy-sized sandwiches and hot mushroom pie are more than enough when faced with the sweet selection. Fruit cake, apple...

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Helpful?
Thank Mark R
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Dear Mr Mark, Your feedback on our staff service and the food served are much appreciated and I am happy to note that you enjoyed the surrounding views as well. Your feedback is important to us as we use it to evaluate the way we do things and improve our customer experience along the way. Thank you again and we...

Essex
Reviewed 29 March 2015

Went here as a party of 3 + baby. Excellent service and very relaxing piano accompaniment, even let one of our party play. Very good selection of food, usual finger sandwiches replaced by hot mini chicken pies and smoked salmon croissants was a nice touch. Lovely cakes plus creme brulee. Probably not the cheapest tea in KL but would definitely...

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Helpful?
Thank Vanmann25
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

The team and I are very pleased that you enjoyed the afternoon tea and appreciate that you have shared your experience on this forum. Thank you for the compliments about our staff and the food served. We greatly appreciate your support and look forward to your return hopefully sometime soon. Best regards,

Puchong, Malaysia
Reviewed 22 March 2015 via mobile

Was here for a lunch session with husband. The food was great. We had a 3 course meal and it comes with welcome fruit juice and coffee to pair with dessert. Quiet environment. Love this place. Hope to come again soon for the high tea.

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Helpful?
Thank YiWern
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Dear Ms. Yi Wern, The team and I are very pleased that you enjoyed your lunch and appreciate that you have shared your experience on this forum.Your positive encouragement would definitely spur our team onto greater heights. We greatly appreciate your support and look forward to your return for afternoon tea sometime soon. Best regards,

United Kingdom
Reviewed 23 February 2015 via mobile

My wife and I went to the Carcosa for an evening meal and was very disappointed at the clumsy service and ordinary food. It was also ridiculously overpriced. The afternoon teas are supposed to be exceptional but this cannot be said for the evening service.

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1Thank The-artist-aka-sir
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Your feedback is important to us as we use it to evaluate the way we do things and improve our customer experience along the way. We assure you that this is not our standard and we will make every effort to address the shortfalls and improve our customer experience. We hope that you will afford us the future opportunity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Carcosa Seri Negara is located at Kuala Lumpur, Malaysia. It offers fully air-conditioned rooms and suites, all of which have television, IDD with access to internet, and espresso coffee and tea making facilities. Some of its amenities include private butler, private bar, and landscaped garden with outdoor seating. While staying here, it is a must for you to try The Veranda Restaurant, which offers a modern interpretation of Malay cuisine. ... more   less 

Additional Information about Carcosa Seri Negara

Address: Carcosa Seri Negara Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel Class:5 star — Carcosa Seri Negara 5*
Number of rooms: 5
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Also Known As:
Carcosa Seri Negara Hotel Kuala Lumpur
Carcosa Seri Negara Kuala Lumpur
Hotel Style:
#66 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Carcosa Seri Negara staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No problems about rooms: any is excellent. One must be aware that the only reasonable access is by cab, so pre-planning needed”
 of 5 bubbles A880UQdavids, 8 Feb 2016 | Read review
“Reservations on weekends would be advised.”
 of 5 bubbles HannaKbrahms, 25 Oct 2015 | Read review
“all the rooms are of a very high quality I stayed for only three days in room 24 I think as you are known by your room number but by your name which everyone seems to know, room was very nice in keeping with the style of the hotel with many modern touches, room service was very efficient also and the food was outstanding,”
 of 5 bubbles hongkong6664, 16 Apr 2015 | Read review
“Rooms looking out to the garden are nice but make sure that your alcove/sitting room has air-conditioning.”
 of 5 bubbles jetlag123, 3 Oct 2014 | Read review
“Book ahead for the High Tea!”
 of 5 bubbles AMVPerth, 20 Jul 2014 | Read review
5 of 5