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Berjaya Times Square Hotel, Kuala Lumpur

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Traveller (1832)
Room & Suite (884)
Pool & Beach (110)
Overview
  • Excellent28%
  • Very good40%
  • Average19%
  • Poor6%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,661)
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2,397 results
Traveller rating
696
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464
165
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696
869
464
165
203
Show reviews that mention
All reviewsshopping mallindoor theme parkberjaya times squarebig apple restaurantroller coastersuperior roomhuge mallmonorail stationliving roomhuge roomswimming poolbukit bintangwest wingcentral locationbuffet breakfastfood courtpetronas towers
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1 - 5 of 2,397 reviews
Reviewed 3 days ago via mobile

Stayed for 3 nights to attend a meeting. Reception and check in staff were a little confused. The hotel has thin walls and you could hear he noise from the adjacent room occupants. Housekeeping not very thorough in cleaning or disposing the trash. The only...More

3  Thank CFBT
Response from Mondi M, General Manager at Berjaya Times Square Hotel, Kuala LumpurResponded 2 days ago

Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We appreciate the generally positive and kind words. We are so glad that you had the chance to experience our best assets...More

Reviewed 5 days ago via mobile

Absolute rubbish. Check in was supposed to be 2pm didn’t get in the room until 5pm with no apologies. Room is still very dirty. No towels for a shower mini bar is empty not even milk for a coffee. Room has a kitchen but no...More

9  Thank Eric A
Response from Mondi M, General Manager at Berjaya Times Square Hotel, Kuala LumpurResponded 2 days ago

Thank you for recently choosing to stay with us and also for taking the time to share your most valuable feedback. I am very sorry to read to know that our service was not up to your expectation when you stay with us you; I...More

Reviewed 6 days ago

The mall is huge and we had only 4-5 hours with us. So couldn't cover all the shops but they had many international brands available with good offers. The food court offers a wide range of food items. They have a indoor theme park as...More

Thank Prasannag87
Response from Mondi M, General Manager at Berjaya Times Square Hotel, Kuala LumpurResponded 2 days ago

Thank you for having stayed with us at the Berjaya Times Square Hotel, Kuala Lumpur and also having taken your valuable time to share your wonderful feedback. I am also thrilled to read that you found us to be excellent and value for money. Indeed,...More

Reviewed 1 week ago

We arrive at 3pm and was told that the room are not ready, as we have other plan I told the front staff we are OK to check in the room later - but had repeated 3 times to the front staff to kindly ensure...More

11  Thank Chew K
Reviewed 1 week ago

We have stayed at this hotel probably 4 or 5 times over the years and it really is beginning to look and feel run down. As always - I will start with the good news. Excellent location, right next to the central shopping and entertainment...More

10  Thank kharland
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Wheelchair Access
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Outdoor pool
Details
Price range
USD 54 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Kuala Lumpur
#33 Family Hotel in Kuala Lumpur
#60 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 54 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Kuala Lumpur
#33 Family Hotel in Kuala Lumpur
#60 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1832)
Room & Suite (884)
Pool & Beach (110)
Dining (81)
Amenities (37)
Family and Play Areas (16)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Silplor
24 May 2018|
AnswerShow all 4 answers
Response from Ash K | Reviewed this property |
They have a full gym with all amenities
1
Vote
Mohd W
18 April 2018|
AnswerShow all 2 answers
Response from JohnnyGoldcoast | Reviewed this property |
Hi Mohd W, I always book with Agoda, I'm guessing maybe the 2 bedroom deluxe or 2 bedroom suit if the kids shared a single bed together could possibly be the best for you. Have a great stay.
2
Votes
Muteeba K
17 April 2018|
AnswerShow all 2 answers
Response from edang_80 | Reviewed this property |
Hi Muteeba, To arrange with the hotel directly please email them at klso.rsvn@berjayahotel.c o m . Otherwise as mentioned above there are a lot of taxis available at the airport.
0
Votes
Room Tips
"Good Location but worst service and room condition"
Read review
"Avoid Room A21-04 in the East wing"
Read review
"Ask them for a pool view on the higher floor.."
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"Try a better hotel, Not worth staying unless you want a leaking bathroom"
Read review
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