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Grand Seasons Hotel

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Grand Seasons Hotel
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793 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Reviewed 22 October 2013

Horrible hotel where we our purses went missing while we were sleeping in the afternoon. Hotel staff suspected our negligence n forced open our bag locks and cross question ed my son which affected his health. After one hour the staff only got our purses with jus passports in it. My mobile pancard license n 30000 cash was taken. It...

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Helpful?
5Thank Shweta P
GrandSeasons H, General Manager at Grand Seasons Hotel, responded to this review

Dear Sweta P, We regret the unfortunate incident that happened to your last stay here. We fully agree with you that CCTV is important, thus we are in the midst of planning to install it on every floor. Rest assured that your feedback will be share with the respective department heads and we will work hard to improvise on the...

Perth
Reviewed 21 October 2013

Stayed there in September 2013 for 4N/5D with the hubby and our baby for a friend's wedding . Check in was smooth and we were given an executive room as we were there for a wedding. However we had to change rooms as the room stank of stale smoke. We were put on a smoking floor despite the hotel being...

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Helpful?
Thank Potpie
GrandSeasons H, General Manager at Grand Seasons Hotel, responded to this review

Dear Potpie, Thank you for your valuable time for dropping a feedback about us and please do accept my most sincere apologies for the inconvenience we have caused during your visit here. I have share your feedback to my team, and action has been taken to improve on our shortcomings. I look forward for the opportunity to welcome you back...

Tehran, Tehran, Iran
Reviewed 20 October 2013

This is the third time I stayed in Grand Seasons Hotel. Our room (1328) had too much noise for piping mostly for whole day we had to hear to our upper floor (1428 and 1429) and also next room (1329) usage of water when they use bath and/or toilets. WI-FI was just for 20th floor and upper and if we...

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Helpful?
2Thank Afshin H
GrandSeasons H, General Manager at Grand Seasons Hotel, responded to this review

Dear Afshin H, First and foremost, thank you for providing us an opportunity to grade ourselves. Your comments have been share with the rest of the department and I sincerely apologize for all our shortcomings. We will work hard to improve our services, and we hope to have an opportunity to serve you again. Regards, Jack Lim Deputy Vice President

Mumbai (Bombay), India
Reviewed 19 October 2013

I stayed in Grand Season in OCT 2013, my stay was not peasant as the Grand season was poor choice made by me.Hotel rooms were old and not upto the standar of 4 star hotel. Staff was behaving as if they are doing you a favor every time you reach out to them for help. i changed my room as...

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Helpful?
Thank prateekgupta79
Bangalore
Reviewed 16 October 2013

For our Kuala Lumpur tour, we stayed in the Grand Seasons for 2 nights. Following was our experience: Positive: - The hotel building was tall, grand and quite a landmark. Lobby area done up very nicely and looks inviting. - All the hotel areas including rooms, bathrooms, common areas and cafes were clean and well maintained. - Rooms are well...

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3Thank HelloBLR
Mumbai, Maharashtra, India
Reviewed 15 October 2013

Gives you value for money service , with descent rooms and the location is also pretty good.Although we didn't get the Petronas view , but was happy with swimming pool view instead ;) There are mono rail station and LRT trains services near by and helps in commuting to prominent areas within KL.There are budget taxis and a too and...

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Thank Rahul N
Reviewed 12 October 2013

The hotel staff are very friendly.rooms are clean, room sizes are not too spacious.good view from the hotel.the hotel is quite close to Chowkit station of the monorail which makes travelling quite easy

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Thank violyel
Mumbai (Bombay), India
Reviewed 9 October 2013

We stayed here twice during our vacation to Malaysia. I must say the tallest hotel in KL impressed me a lot. The rooms are very nice and spacious and we got a nice view of Petronas towers from our room. Also the food was nice. Best part is it is very close to monorail station, so commuting from here is...

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3Thank KaushalK
Phoenix
Reviewed 8 October 2013

This hotel is rated 4 star, what a joke. I would not even give any stars. Very tired old hotel. Most rooms have adjoining doors, in most cases it seems 2 adjoining doors. No peace - we were unable to get an undisturbed nights sleep here throughout our stay. One one good point staff were all very nice and helpful....

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Helpful?
Thank ronsb72
GrandSeasons H, General Manager at Grand Seasons Hotel, responded to this review

Dear Ronsb72, First and foremost, thank you for giving us an opportunity to serve you during your last visit to KL. We are indeed very fortunate to have guest like you to provide us a feedback and I would like to apologise for all the inconvenience that you have experience during your stay here. We are in the midst of...

Mapusa
Reviewed 4 October 2013

The hotel rooms are decent and well equipped. We had booked 2 Deluxe rooms. During check in we were offered for an upgrade to Season's Crest Room which we opted for. Our rooms were on the 30th floor. The view of the Petronas Towers was just amazing. The complimentary Breakfast provided by the hotel was awesome. The location of the...

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Helpful?
Thank SachinPaiBir30
GrandSeasons H, General Manager at Grand Seasons Hotel, responded to this review

Dear SaiChinPaiBir30, Thank you for your valuable comment. We are glad and proud that you have enjoy your stay here. We look forward to welcome you back to Grand Seasons Hotel soon. Regards Jack Lim Deputy Vice President

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more   less 

Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $54 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
Number of rooms: 800
Reservation Options:
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Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons
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Questions & Answers

Here's what travellers have asked, with answers from Grand Seasons Hotel staff and other travellers.
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Questions? Get answers from Grand Seasons Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the rooms with a view of the twin towers”
 of 5 bubbles Wanderer24x7, 15 Feb 2017 | Read review
“high floor”
 of 5 bubbles MiTruong, 2 Jan 2017 | Read review
“ask for a room with view of Petronas and KL tower.”
 of 5 bubbles Rajeevedesilva, 16 Dec 2016 | Read review
“U can ask for KLCC view but will be connecting door in your room.”
  • From level 26th. With connecting door , you can hear people talking from next room.
 of 5 bubbles helmi91, 27 Nov 2016 | Read review
“Away from elevator....”
 of 5 bubbles vishwanathmashalkar, 27 Sep 2016 | Read review
5 of 5