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Grand Seasons Hotel

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Grand Seasons Hotel
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786 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Reviewed 6 days ago NEWvia mobile

Great view from my room. Satisfying services and facilities especially the conference room and hall. Great 1st impression and hospitality. Swift response and delicious fresh food served every time. Easy access to nearby general hospital and lrt station.

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Helpful?
Thank A. H
Sydney, Australia
Reviewed 3 weeks ago

I have stayed in this hotel during New Year, 31/12 and 02/01. Overall the hotel is good and the staff is very nice. However, there were still some problems during my stay that I have to pointed out: The location is good, some walk from the monorail station Chowkit. The check in procedure took me over 15 mins since the...

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Helpful?
Thank MiTruong
GrandSeasons H, Guest Relations Manager at Grand Seasons Hotel, responded to this review

Dear Mi Truong, Wonderful comments on the hotels associates warm hospitality, thank you for the review and I greatly appreciate your comments on the associates being helpful. We will notify our associates on your positive comments which will motivate them further. We apologize on the maintenance associates comments to you and on the room’s requirements which were not up to...

Reviewed 3 weeks ago via mobile

I visited KL in December 2016 for Christmas. It is a very good hotel. As it was Christmas the lobby was decorated very elegantly and my kids loved it. The rooms were very spacious and nice. They were clean. The highlight of the room I was given was the direct view of the the "twin-Petrona's tower" and also the "KL"...

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Helpful?
Thank Ankur H
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Ankur H, Greatly appreciate your wonderful comments on the Christmas decorations at the hotel and the kids appreciation of the pool. I greatly appreciate your comments on the rooms being clean and the magnificent view of the twin towers. We will notify our associates on your positive comments which will motivate them further. Our team looks forward in welcoming...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

I find all the staff are very polite and nice especially Izzat from front office, Arfan and Andy the bell boy,and also duty manager Kamarul, not to forget while having dinner at o'las Irwan the manager of this indian restaurant give us good services. I feel very satisfied with their warm hospitality. Keep it up!

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Helpful?
Thank riannaalajram
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Rianna, Wonderful comments on the hotels associates warm hospitality, thank you for the review and I greatly appreciate your comments on the associates being helpful. We will notify our associates on your positive comments which will motivate them further especially the front office team. Our team looks forward in welcoming you back. Terry J

Singapore, Singapore
Reviewed 4 weeks ago

the hotel is good as they have a lot of staff who are really proud of their service .i really happy when i called for service the operator was always ready to assist on my needs as operator Lindais the most excellence with her skill as operator .She (linda) will always greet with her lovely voice very top on her...

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Helpful?
Thank kikiyan2010
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Kikiyan, Thank you for the review and I greatly appreciate your comments on the associates being helpful in all your needs. We will notify our associates on your positive comments which will motivate them further especially the front office team. Our team looks forward in welcoming you back. Terry J

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

My husband and I have been travelling though Asia for the past two weeks staying at budget hotels/hostels. We do not normally have high expectations for accommodation, other then it be clean and safe. We though we would book an actual hotel for a nice change in Kuala Lumpur as hotels here are reasonably pieced compared to other cities we...

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Helpful?
Thank A TripAdvisor Member
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Guest, Thank you for the review and I greatly appreciate your comments on the spacious room at the hotel and the excellent view of the Twin Towers, city skyline at night. The management is definitely looking into all your comments, especially on housekeeping. We are renovating the rooms in stages starting from the higher floors. Please book our Seasons...

Colombo, Sri Lanka
Reviewed 17 December 2016

In house food was really good. Breakfast at restaurant needs more variety. Rooms (Superior) spacious. Bathroom tub needs better cleaning. Room AC s need proper controllers because even though you turn it off it still gives you cold air. Radio not working. Rooms need better soundproofing.minibar was empty. Safety Locker not working or turned off. Staff very helpful and nice.

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Helpful?
Thank Rajeevedesilva
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Rajeevedesilva, Thank you for the review and I greatly appreciate your comments on the hotels associates good service and your wonderful comments on the great food. The mini-bar in the room upon guest request will be filled with beverages, snacks and charged according to the guest usage. In future please consult our Manager on Duty for information on the...

Reviewed 16 December 2016 via mobile

Still staying at the hotel. One of the worst hotel. Just look at the color of the water. We told the front desk about this problem. The front desk told us to just left the tap on for 30 mins. We tried but it is still the same. We even had a change of room but to no avail. Tell...

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Helpful?
Thank Chen Y
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Chen Y, Thank you for the review and I greatly appreciate your comments on the hotel. We apologize for the colour of the water and the front office associates were only trying their best to assist you with a room change. The management has taken the matter seriously and looking into the root problem of the pipeline. Thank you...

Kuala Lumpur
Reviewed 28 November 2016

Check in was smooth and Miss Michelle try the best to fullfil my request same goest to Miss Anisha. Breakfast buffet was like 3* hotel of choice, just so surprise fruits cut so enormous . Swimming pool look huge from picture but not in real. Minimal toiletries provided.

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Helpful?
Thank helmi91
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Helmi, Thank you for the review and I greatly appreciate your comments on the associates being helpful in all your needs. We will notify our associates on your positive comments which will motivate them further. The management is definitely looking into all your comments especially on the improvisation of breakfast and the amenities. Our team looks forward in welcoming...

Ambala, India
Reviewed 23 November 2016

As soon as you enter the lobby, you get the feeling of luxurious hotel. The hotel is very good with great modern interiors. The room was good. The service was good. The breakfast they provide is very good.

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Helpful?
Thank aggarwal_ishan
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Aggarwal, Wonderful comments on the hotel breakfast as well as the ambiance, especially the associate’s service and the spacious rooms. Our team looks forward to welcome you back to Kuala Lumpur. Terry J

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more   less 

Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $57 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
Number of rooms: 800
Reservation Options:
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Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons
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Questions & Answers

Here's what travellers have asked, with answers from Grand Seasons Hotel staff and other travellers.
19 questions
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1 month ago
Bengaluru, India
Bengaluru, India
7 months ago
1 month ago

See all questions (19)

Questions? Get answers from Grand Seasons Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles MiTruong, 2 Jan 2017 | Read review
“ask for a room with view of Petronas and KL tower.”
 of 5 bubbles Rajeevedesilva, 16 Dec 2016 | Read review
“U can ask for KLCC view but will be connecting door in your room.”
  • From level 26th. With connecting door , you can hear people talking from next room.
 of 5 bubbles helmi91, 27 Nov 2016 | Read review
“Away from elevator....”
 of 5 bubbles vishwanathmashalkar, 27 Sep 2016 | Read review
“ask for rooms above 22 floor!!”
 of 5 bubbles DivineEscapes, 23 Sep 2016 | Read review
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