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Hotel Maya Kuala Lumpur

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Traveller (1250)
Room & Suite (682)
Dining (104)
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Overview
  • Excellent34%
  • Very good38%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“sky lounge”(119 reviews)
“petronas towers”(242 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,632)
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1,157 results
Traveller rating
371
417
218
86
65
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LanguageEnglish
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371
417
218
86
65
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All reviewssky loungehydrotherapy poolpetronas towersrain showerroom servicecoffee machinefree upgraderoom facingsuria klccearly checkpublic transportbukit bintangfloorjetstubminibarchinatown
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1 - 5 of 1,157 reviews
Reviewed 1 week ago via mobile

We arrived yesterday, found the toilet worked intermittently and that the bath water was brown. The room was also very tired and some furnishing had stains. As we arrived late we waited until this morning when the toilet had nearly overflowed and the aircon had...More

2  Thank crossa366
Response from HotelMaya, Director of Sales & Marketing at Hotel Maya Kuala LumpurResponded 6 days ago

Dear Guest, thank you very much for your kind reviews. We are truly sorry and take full responsibility for the inconvenience caused to your stays. It is the exact opposite of what we pride ourselves on. We value our guests and understand how important it...More

Reviewed 1 week ago

MAYA HOTEL REVIEW I recently booked a five-night stay at the Maya in Kuala Lumpar. We had paid extra for a deluxe suite and were looking forward to our stay. We arrived and quickly put our bags into our room as we went to have...More

3  Thank Robert M
Response from HotelMaya, Director of Sales & Marketing at Hotel Maya Kuala LumpurResponded 1 week ago

Dear Robert, thank you very much for your kind reviews. We are truly sorry and take full responsibility for the inconvenience caused to recent stays with us. It is the exact opposite of what we pride ourselves on. We value our guests and understand how...More

Reviewed 2 weeks ago

Stayed at the hotel Maya recently for 2 nights as part of a tour group .Couldn't possibly fault the location being just minutes walk from the Petronas twin towers .The hotel is a high rise building and is flanked on one side by a main...More

3  Thank BURSLAND
Response from HotelMaya, Director of Sales & Marketing at Hotel Maya Kuala LumpurResponded 1 week ago

Dear Guest, we are truly sorry and take full responsibility for the inconvenience caused to recent stays with us. It is the exact opposite of what we pride ourselves on. We value our guests and understand how important it is to provide exceptional experience. We...More

Reviewed 2 weeks ago

Location was great, and the rooms were very large. Lovely views of the city at night. Food at the Maya Brasserie was pretty good, with a nice variety of local cuisine to choose from. Disappointed to find ants near the bathroom sink, on the desk,...More

3  Thank mjaime18
Response from HotelMaya, Director of Sales & Marketing at Hotel Maya Kuala LumpurResponded 1 week ago

Dear Guest, we are truly sorry and take full responsibility for the inconvenience caused to recent stays with us. It is the exact opposite of what we pride ourselves on. We value our guests and understand how important it is to provide exceptional experience. We...More

Reviewed 2 weeks ago via mobile

Good hotel..walking distance to kl tower..clean and nice rooms...but not upto a five star hotel..breakfast was excellent...having variety of dishes...sky lounge also good ..hotel provide bus to some tourist site at evening..

1  Thank Aswathy M
Response from HotelMaya, Director of Sales & Marketing at Hotel Maya Kuala LumpurResponded 2 weeks ago

Hi Aswathy, thanks very much for your kind reviews. We're glad to hear that you enjoyed your recent stays with us. Look forward to welcoming you back again in the near future. Kind Regards, Desmond Loke - Director of Sales & Marketing

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 69 - USD 97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Kuala Lumpur
#34 Spa Hotel in Kuala Lumpur
#34 Romantic Hotel in Kuala Lumpur
#62 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 69 - USD 97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Kuala Lumpur
#34 Spa Hotel in Kuala Lumpur
#34 Romantic Hotel in Kuala Lumpur
#62 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1250)
Room & Suite (682)
Dining (104)
Pool & Beach (64)
Amenities (32)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
Ask a question
TanahAinaResort
22 March 2017|
AnswerShow all 4 answers
Response from williamooi | Reviewed this property |
I’m not sure there have or not smoking room cos I’m not smokers but u can try to ask the hotel, in Malaysia lot of place are non smoking especially in aircon room or restaurant.
0
Votes
mcesar1972
18 July 2016|
AnswerShow all 4 answers
Response from Bol2wanderers | Reviewed this property |
When we were there the pool is indoors. Hope this helps.
1
Vote
Room Tips
"We tried 3 without success"
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"Look for rooms towrds the twin towers"
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"the only good thing I can think of is its location"
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"Ask for the upper levels for better views."
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