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Renaissance Kuala Lumpur Hotel

Booking.comUSD 73*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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3,461 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Kuala Lumpur Hotel
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Showing 2,681: English reviews
Reviewed 27 July 2014 via mobile

The service at the hotel is very very cold. They took inordinately long time for any request, be it housekeeping or room service. The housekeeping was especially poor. We were away for the whole day and when we returned at 5 pm our room was still not made up. A simple room service order for soup and a cheesecake took...

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Helpful?
Thank Kumar R
rachel10784, Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Mr. Kumar R Greetings from Renaissance Kuala Lumpur Hotel! Thank you for choosing to stay with us. We were disappointed to read about your experience with us and have taken the opportunity to address the matters raised with the respective Head of Departments. They are certainly not synonymous with our usual high standards for excellent service standards. Kindly rest...

Johannesburg, South Africa
Reviewed 26 July 2014

Large hotel and we sprayed in the East Wing. All staff were very friendly and polite. Rooms were very spacious and comfortable. Enjoyed the breakfast on offer, especially the freshly made fruit juice. Also enjoyed the Malay cuisine at supper. Has a convenient location, with easy access to stations.

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Thank RKV_ZA
Adelaide, Australia
Reviewed 23 July 2014 via mobile

This hotel was great for our brief stay in KL. The pool was amazing after our flight over from Adelaide. It was also very conveniently located to the Petronas towers. Clean and tidy and would stay there again. The restaurant downstairs had amazing Chinese food too.

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1Thank 1flora888
Reviewed 21 July 2014

I stay in KL regularly these day for four or five nights. I have tried many of the 4-5 star hotels particularly around KLCC and now find myself continually returning to Renaissance KL Hotel It doesn't matter whether its eight weeks or longer between visits I am always greeted by name at most of the service points (reception, gazebo bar...

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1Thank paul r
Liverpool, United Kingdom
Reviewed 19 July 2014

Spent our final two days in Malaysia at this hotel, having spent the first two at Traders. Booked this due to the fact we could return our hire car here (Avis). We'd booked a room in the east wing and were upgraded to their Lifestyle package with a room on the 24th floor with an amazing view of the towers....

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Thank LFC2728
North Pole, Alaska
Reviewed 18 July 2014

We just stayed at this hotel for a conference. The rooms on the "lifestyle" floors were perfect, modern, and beautiful. These rooms have also just been renovated and are 5-star quality. View is absolutely amazing, the staff was lovely, and the breakfast is fabulous (and will feed you for a week).

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1Thank siblum
United, Pennsylvania
Reviewed 14 July 2014

I would like to thank your concierge at the counter for their excellent support especially to Mr. Fikri who took care of all my queries & solve my problem. When I arrive I have lost my luggage in the airport & it;s very inconvenience for me.He is provided timely and helpful service.He assist me to call & check the status...

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1Thank MaryH2244
South Burlington, Vermont
Reviewed 14 July 2014

We loved our stay at the Renaissance. As a Marriott Gold member I found the hotel to be a little outdated but the service and friendliness of the staff certainly made up for it. The rooms were very clean and the location was fantastic, a 5 minute walk to the towers and across the street is the Tourist center. The...

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1Thank Ellen S
Jakarta, Indonesia
Reviewed 13 July 2014 via mobile

When I stayed at Renaissance, I'm a bit surprise that this hotel is quite old. But eventhough old hotel, the room is clean and comfortable. I have to say that all staff put their heart to give best service. They also pay attention to customer birthday and gives complimentary cake. Two thumbs for this initiative. One thing that need improvement...

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1Thank Linams2
Honolulu
Reviewed 12 July 2014

As a Marriott Rewards Gold Member, I was escorted to the executive lounge for registration. I found the staff to be really friendly, professional and pleasant. I was very impressed with the service and was quite pleased until I got to my floor. As I exited the elevator, there was a repairman trying to fix a leak in the ceiling....

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3Thank DKHNL

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $85 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be in East Tower facing Petronas Towers. The view is incredible to wake up and go to sleep”
wendysender, 22 Apr 2017 | Read review
“As far as we know wifi is free only if you are a Marriott Rewards member. Go for the newly renovated and upgraded rooms, if you can.”
RER69, 19 Apr 2017 | Read review
“If you want Twin Tower view, ask for East wing”
Reddyrs, 19 Apr 2017 | Read review
“East Wing is more convenient”
  • View from the room
SarahI487, 14 Apr 2017 | Read review
“I prefer West Wing”
pallop2017, 9 Apr 2017 | Read review
5 of 5
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USD 73* /night
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Prices are for 1 room, 2 adults
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