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Renaissance Kuala Lumpur Hotel

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Traveller (3092)
Room & Suite (1146)
Pool & Beach (259)
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Overview
  • Excellent42%
  • Very good35%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“west wing”(571 reviews)
“petronas towers”(457 reviews)
“lifestyle lounge”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Renaissance Kuala Lumpur Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Renaissance Kuala Lumpur Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (4,031)
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3,119 results
Traveller rating
1,282
1,028
502
182
125
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LanguageEnglish
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1,282
1,028
502
182
125
Show reviews that mention
All reviewswest wingpetronas towerslifestyle loungeswim up barbukit nanas monorail stationclub levelan upgradehop on hop off busbit datedupgraded to a suiteswimming pool ischinese restaurantmin walkbuffet breakfastthe executive loungepublic transporttemptation
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1 - 5 of 3,119 reviews
Reviewed yesterday via mobile

The hotel facade looked gloomy as most Renaissance hotel but this one needs a facelift. The lobby with its marble floors were standard for this brand and checkin was fast. English speakers in the front desk really helped in facilitating a quick checkin process. When...More

Thank May Therese B
Reviewed 2 days ago

We stayed two nights. The location is fantastic with easy access to sights, shopping and restaurants. Checking-in took a very long time. I don't know why. We got there around 2PM and went to the club where all they had were some sandwiches and soft...More

Thank hkustrg
Response from RenKL_Hotel, Director of Rooms at Renaissance Kuala Lumpur HotelResponded 2 days ago

Dear hkustrg, Thank you for sharing your recent experience with us at Renaissance Kuala Lumpur Hotel. Yes, we have a fantastic location, just within the walking distance to our iconic skyscraper Petronas Twin Towers and KL Tower or just hop on to the Bukit Nanas...More

Reviewed 5 days ago via mobile

I was really looking forward to staying here, the hotel itself was fantastic, facilities excellent and the location is perfect however the most important part the room was very poor. Very good sized but it looked very tired and bad decor, not sure if the...More

Thank W2095MIdanielm
Response from RenKL_Hotel, Director of Rooms at Renaissance Kuala Lumpur HotelResponded 4 days ago

Dear W2095MIdanielm, Thank you for sharing your recent experience with us at Renaissance Kuala Lumpur Hotel. I am happy to hear that you love the overall facilities, ambiance and convenience location of our hotel. As you mentioned, the iconic skyscraper Petronas Twin Towers and KL...More

Reviewed 6 days ago via mobile

Best hotel I came across in KL. I was in the east wing of hotel at higher floor, magnificent view of Petronas Twin Tower. Rooms are neat and well managed. Cleanliness is very well taken care of. Staff is very friendly and helpful. Breakfast is...More

1  Thank Deepsdear
Response from RenKL_Hotel, General Manager at Renaissance Kuala Lumpur HotelResponded 5 days ago

Dear Deepsdear, Thank you for taking your time to share your recent experience at Renaissance Kuala Lumpur Hotel. I am delighted to hear that you enjoyed your stay and thank you for your compliments on our overall property, ambiance and great hospitality service. A variety...More

Reviewed 1 week ago via mobile

We are currently staying at Renaissance. We reached the hotel yesterday evening. Did check in and all paperwork, took a pretty long walk from east wing to the west wing with our 3 kids. We were all tired from the long car ride since there...More

1  Thank Ina T
Response from RenKL_Hotel, Director of Rooms at Renaissance Kuala Lumpur HotelResponded 6 days ago

Dear Ina T, Thank you for taking your time to share your valuable feedback about Renaissance Kuala Lumpur Hotel. First of all, I apologize for the inconvenience you and your family have experienced during your stay. From your comments, I have shared them with our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 69 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 69 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (3092)
Room & Suite (1146)
Pool & Beach (259)
Dining (180)
Amenities (32)
Business Centre & Event Rooms (23)
Family and Play Areas (12)
Questions & Answers
Ask a question
IIce C
19 May 2018|
AnswerShow all 2 answers
Response from world73 | Reviewed this property |
Please ask the hotel directly.
0
Votes
SydneyKhan
11 March 2018|
AnswerShow all 6 answers
Response from pooldiver | Reviewed this property |
the pool is not heated it's not freezing cold just cool trust me I hate cold pool but enjoyed this one was in Bangkok for 1 week the pool was freezing, didn't swim went to Bali, beautifully warm then KL thought it too... More
2
Votes
SydneyKhan
3 March 2018|
AnswerShow all 10 answers
Response from RenKL_Hotel | Property representative |
Hi SydneyKhan, Yes, we're located nearby to affordable local restaurants. In fact, they are just a stone's throw away. Our Navigators will be able to point you to the right direction. The convenience store is also just... More
2
Votes
Room Tips
"East win view is generally of the Petronas towers"
Read review
"12 th floor East Wing"
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"The west wing has a better quality rooms"
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"East Wing with Twin Tower view"
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