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Capitol Hotel

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Capitol Hotel
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1,019 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Manchester, United Kingdom
Reviewed today NEW

We got a room on the 18th floor (I'd requested high floor and again at check in and they said they upgraded us). We could see Petronas towers, I was so pleased! The room was comfortable and modern, with a great comfy bed and the shower huge. Lots of nice toiletries. The area was great, the hoho bus just 5...

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Helpful?
Thank mrspink
Liverpool, United Kingdom
Reviewed yesterday NEWvia mobile

We stopped at Hotel Capitol for 2 nights before our flight back to the UK. The hotel was located at the heart of KL with the main tourist areas within walking distance, ideal as we had less than 2 days with loads to see. We were originally checked in to a room on the 4th floor, and when getting out...

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Helpful?
Thank mjh1988
London, England, United Kingdom
Reviewed 2 days ago NEW

Stayed at the Capitol Hotel for two nights en route to the UK from Bali. The staff were very helpful and we were upgraded to a corner room on the 15th floor which had great views of the city including the Petronas Towers. The tea and coffee making facilities were very welcome and there were a good range of toiletries...

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Helpful?
Thank Sue C
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Sue C, Greetings from Hotel Capitol Kuala Lumpur, It is so nice to read your review and thank you for taking the time and share your enjoyment at our hotel. We will definitely share your experience with our team members. Thank you once again for your positive feedback and we are most certainly looking forward to welcoming you back...

Singapore, Singapore
Reviewed 4 days ago NEW

I was in KL to attend an ex-colleague wedding and as 2 of my colleagues have chose this place to stay, I followed. The best I would say is of course of the location as it is just somewhere behind low yatt plaza and sunggei wang and bukit bintang plaza... if you fancy this area. However, this is definitely a...

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Helpful?
Thank PrincessYue
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear PrincessYue, Greetings from Hotel Capitol Kuala Lumpur, Thank you for staying with us and taking your time to share about your stay experience. I truly appreciate your time and effort as well as observations but nevertheless I do wish to apologize for the disappointing on the few issues which you addressed to us that fell short of your expectations...

Reviewed 1 week ago via mobile

Huge hotel lacking amenities, including a swimming pool and fitness center (apparently under construction?) Pros: - very convenient location - safe - friendly and helpful staff - spacious rooms and bathroom - great options and quality of breakfast Cons: - the linens. We stayed in 3 different rooms within the hotel and all had issues with stain-free linens, including bed...

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Helpful?
Thank Christine L
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Christine L, Greetings from Hotel Capitol Kuala Lumpur, Firstly thank you for taking your time to share with us your experience on your recent stay with us but nevertheless I do wish to apologize for the disappointing on the few issues which you addressed to us that fell short of your expectations, please rest assured your concerns will be...

Penang Island, Malaysia
Reviewed 1 week ago via mobile

Requested for a non-smoking room upon booking but they gave us a smoking room. Then, they moved us again to a different room that is non-smoking but the a/c wasn't working. Finally, they put us in a proper room but didn't bother to upgrade us to a better suite. The only good thing was they allowed us to check out...

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Helpful?
Thank sybrina_ng
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear sybrina_ng, Greetings from Hotel Capitol Kuala Lumpur, Firstly thank you for taking your time to share your experience on your recent stay with us but nevertheless I do wish to apologize for the disappointing on the few issues which you addressed to us that fell short of your expectations, please rest assured your concerns will be addressed to respective...

Yorkshire, United Kingdom
Reviewed 1 week ago

stayed overnight on a city component of a beach and city holiday no pool but in fairness this is city hotel -- staff friendly and very helpful You Need to ask for a non smoking room we had 705 on the corner with views of both the KL tower and twin towers hotel well located to access both the old...

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Helpful?
Thank pjpickburn
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear pjpickburn Thank you for sharing your review with us. It is our great pleasure to have you with us. We are delighted to know that your recent stay with us was good and our buffet breakfast has met your expectations. Our centrally located hotel is well connected to the shopping district and many food outlets which is a great...

Reviewed 1 week ago via mobile

Maybe I got lucky, but I had an excellent room on the 18th floor overlooking the city, with building works far below. Peaceful, very comfortable, quick check-in and quick check-out, taxi to and from KL Sentral very straightforward. Great stopover experience which I would happily repeat.

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Helpful?
Thank Nick C
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Nick C, Greeting from Hotel Capitol Kuala Lumpur, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your recent stay. We are extremely happy to know that you had an enjoyable stay with us . We will definitely share your experience with our team members. Thank you again for your positive...

kuching
Reviewed 2 weeks ago

I check in on last sunday and check out on monday afternoon.as usual we check in with a nice welcome from the security guard and two great receptionist with a nice beautiful smile.iam a regular guest here and we came back like every six months once.most of the time all the staff are really nice and friendly,and the room was...

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Helpful?
1Thank chrisrafflesialodge
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear chrisrafflesialodge, Greetings from Hotel Capitol Kuala Lumpur. Thank you very much for taking your time to write a review on your recent stay. We are happy to know that you had an enjoyable stay with us and our standards have met your expectations but nevertheless I would like to apologize on the bell boy that you mentioned he was...

Brighton, United Kingdom
Reviewed 2 weeks ago

The hotel itself was very average . Clean , staff friendly and helpful . Good location , in a very busy area ,markets are about 20 minute walk away , and worth a visit . However , the area , and Kuala Lumpur in general , seems to be one big building site , so don't expect much of a...

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Helpful?
Thank andrewdillonj
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear andrewdillon, Greetings from Hotel Capitol Kuala Lumpur, We are pleased to learn that you had a delighted experience and we are glad to know that the hotel’s strategic location was easily accessible to your needs. I certainly agree with you about the massive construction of buildings which is actually beyond our control but it will definetely give a greater...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Capitol Hotel

Address: Hotel Capitol Kuala Lumpur Jalan Bulan | off Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $48 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capitol Hotel 3*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, HotelTravel.com, Asiatravel.com Holdings, ACCOR, Odigeo, Priceline, Travelocity, Hotels.com and Expedia so you can book your Capitol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capitol Kuala Lumpur
Capitol Hotel Kuala Lumpur
Hotel Style:
#34 Family Hotel in Kuala Lumpur
#35 Business Hotel in Kuala Lumpur
#37 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Capitol Hotel staff and other travellers.
41 questions
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Questions? Get answers from Capitol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles mrspink, 9 Dec 2016 | Read review
“Request a corner room for the views”
 of 5 bubbles suec284, 7 Dec 2016 | Read review
“we had a none smoking room ( you need to ask ) seventh floor room 705 views of both the KL tower and the twin towers”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“16th floor”
 of 5 bubbles Mousa123, 12 Nov 2016 | Read review
“Hi rooms have great views”
 of 5 bubbles 38terryf, 6 Nov 2016 | Read review
5 of 5
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