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The Royale Bintang Kuala Lumpur

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The Royale Bintang Kuala Lumpur
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1,063 Reviews from our TripAdvisor Community

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Showing 905: English reviews
Start your review of The Royale Bintang Kuala Lumpur
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Takarazuka, Japan
Reviewed 5 days ago NEWvia mobile

I just had breakfast which was only 40. It was good enough and coffee was good! Some of curry with fish is tasted as well. I may come back when I am alone stay here. It's good breakfast for morning!!!!

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Helpful?
Thank erikamix
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear erikamix, Greetings from The Royale Bintang Kuala Lumpur! Thank you for your positive post. I am truly happy to hear that we met your expectations and look forward to see you again when your travels bring you back to Kuala Lumpur! Yours sincerely, Mashor Din General Manager

Reviewed 1 week ago

We were there in December and they have friendly staff. Situated at the heart of the BB, this hotel is an ideal staying place for a family, travelers who want to stay for 2-3 days. Good Breakfast and rooms are also clean and tidy. has an amazing view from the room on petronas towers

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Helpful?
1Thank Lasantha J
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Lasantha J, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word...

Reviewed 1 week ago via mobile

Location, Breakfast, service,amenities, Staff's everything is great...the only negative thing was Air Condition..it wasn't cooling down the room properly...except that everything was smooth...thank you.

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Helpful?
Thank Qazi A
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Qazi A, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us. We would like to thank you for pointing out the areas that requires our attention for improvement. The inconvenience caused is sincerely regretted. We always strive to provide the best service and your feedback will certainly help us to improve. We look forward to...

Rowland Heights, California
Reviewed 1 week ago

My wife and I had a one night stay here. The location was great and the service was friendly as all over Malaysia, but the facility is outdated and had quite a few bugs/cockroaches visiting us during the night. The breakfast was acceptable as it had mainly Malay and Indian varieties. Not many Westerners or Chinese visitors staying at this...

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Helpful?
Thank BigFishDiveClub
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear BigFishDiveClub, Greetings from The Royale Bintang Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied experience...

Haverhill, United Kingdom
Reviewed 1 week ago

Whilst staying in KL, we decided to try the restaurant in this hotel. Bad move, should have noted that no one was eating in the restaurant to begin with. Very obliging and friendly staff, felt sorry for the waiter as none of our food lived up to its price. I ordered a carbonara dish, each type of pasta I ordered...

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Helpful?
Thank Boomtowncats
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Boomtowncats, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. We have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their flaws and...

Johor Bahru
Reviewed 2 weeks ago

This is a great hotel if you plan to go shopping. Mall and shopping area are just within walking distance. Try the hotel afternoon treat English Tea, but too bad their scones did not go with clotted cream. Breakfast spread could be improved with more variety.

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Helpful?
Thank Clueless279
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Clueless279, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that you may have felt inconvenienced you during your stay due to our shortcomings. Your feedback has helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur. Thank...

Reviewed 4 weeks ago

I had booked 2 rooms one for myself and wife and the other for my 2 young daughters for 3 nights. The reservation was made over a month in advance, yet upon check-in I was offered rooms on different floors stating that the hotel was full and that they we should get in touch with them the next day for...

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Helpful?
Thank Khozaima K
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Khozaima K, Greetings from The Royale Bintang Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied...

Penang Island, Malaysia
Reviewed 4 weeks ago

I was greeted by the concierge upon my arrival. I thought front office will be more friendly but the service from staff name Ms Noraslinda ( if I'm not mistaken ) was really terrible because no greetings when we approach to the counter. No smile at all. Very arrogant and not friendly. We had requested a queen but unfortunately it...

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Helpful?
2Thank Shai S
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Shai S, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us. We would like to thank you for pointing out the areas that requires our attention for improvement. The inconvenience caused is sincerely regretted. We always strive to provide the best service and your feedback will certainly help us to improve. We look forward to...

Reviewed 17 January 2017

value for money very central especially enjoyed the buskers in the road jan bukit bintang hotel wifi in rooms excellent brakfast excellent .transport easy accessible can walk to twin towers and menara towers plaza low yat for electronic cellphones and computers 100m away very good prices close to chinatown beautiful view of personas twin towers and kl menara tower

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Helpful?
Thank Darawies S
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Darawies S, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word...

Banda Aceh, Indonesia
Reviewed 7 January 2017 via mobile

Actually this hotel is like others hotel in bukit bintang kuala lumpur. I went with my wife and planning 4 night staying. When I checked in i was given twin bed and the staff hotel promised me tomorrow they will check the single bed, but i have never found what they promised till i checked out. For breakfast everything is...

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Helpful?
Thank NIZWAR_BTJ
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear NIZWAR_BTJ, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. We have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their flaws and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best 4 Star City Hotel ... more   less 

Additional Information about The Royale Bintang Kuala Lumpur

Address: The Royale Bintang Kuala Lumpur 17 - 21 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $68 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Bintang Kuala Lumpur 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Hotel Style:
#40 Spa Hotel in Kuala Lumpur
#71 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Bintang Kuala Lumpur staff and other travellers.
13 questions
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Questions? Get answers from The Royale Bintang Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel has luxuriously big bed to sleep on. With the construction focusing on the other side of area, all rooms are quiet.”
 of 5 bubbles Clueless279, 6 Feb 2017 | Read review
“Request for higher floor next time.”
 of 5 bubbles shais786, 20 Jan 2017 | Read review
“choose from 16th floor upwards beautiful view of personas twin tower and kl menara tower”
 of 5 bubbles , 17 Jan 2017 | Read review
“Located in the Main Tourist Area of Bukit Bintang!”
 of 5 bubbles 666helenf, 3 Jan 2017 | Read review
“Get a higher floor with the swimming pool view.”
 of 5 bubbles gilgit63, 27 Dec 2016 | Read review
5 of 5