We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Swiss-Garden Hotel

CancelonUSD 56*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 59*
USD 56*
Great Deal
USD 58*
USD 58*
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Swiss-Garden Hotel
Swiss-Garden Hotel
Panoramas (28)
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,206 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 882: English reviews
Start your review of Swiss-Garden Hotel
 Click to rate
Reviewed yesterday NEWvia mobile

I stayed in this hotel for 3 nights attending a meeting. The hotel is very big and connected to the other two buildings. The bed room was nothing extraordinary, the light in the room I stayed was very dark, TV channels were limited, except for movies. Not sufficient number of hangers, the bathroom was functional with a good water pressure....

 Report
Helpful?
Thank Fnu P
Karaj, Iran
Reviewed 1 week ago via mobile

Swiss Garden is a four star hotel located in Bukit Bitang district, Jalan Pudu street which is a very nice place for night out in Chinese New Year. You can find grocery store and local restaurants near this hotel and it is about 5 to 10 minutes to Bukit Bintang st. from here. The variety of dishes for breakfast was...

 Report
Helpful?
Thank MinaBavaria
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear MinaBavaria, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly hope you'll be back again to Swiss-Garden Hotel & Residences Kuala...

Leicester, United Kingdom
Reviewed 1 week ago

A nice hotel in a good location. Friendly helpful staff throughout the hotel. They offer a good range of food for breakfast, the only downside was the hot breakfast food was soon chilled by very cool air conditioning. I appreciate humidity is a problem in Malaysia but I would turn the air-conditioning down slightly to give the hot food a...

 Report
Helpful?
Thank PAUL S
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear PAUL S, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly hope you'll be back again to Swiss-Garden Hotel & Residences...

Reviewed 1 week ago via mobile

Swiss Garden hotel is simply a good hotel. Not new, semi -old rooms. Clean but fornitures are not new. Kind and friendly personales. Good resturant and very good bar. Very near to bokit bitang street and also good shopping centers.

 Report
Helpful?
Thank Haleh H
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Haleh H, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly hope you'll be back again to Swiss-Garden Hotel & Residences...

Reviewed 2 weeks ago via mobile

The staff are so friendly and helpful. The room is not that superb, but quite nice. The only problem I've got is with the bathroom. The bathroom isn't that clean, and the toilet in my room has got some flashing probs. The hotel itself is in quite a gud location, 10mn walk to Bukit Bintang.

 Report
Helpful?
Thank sotheavy r
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear sotheavy r, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Malaysia. Your valuable feedback regarding the bathroom has been conveyed to our respective department heads, in which they and their team will be sure to review items to add in the rooms so as to improve the overall experience for all our...

Reviewed 3 weeks ago via mobile

I bring my 1year old child to walk in this hotel and need to queue for 20minutes because only one staff at the reception! The person check-in me is extremely NOT helpful,NO SERVICE provided to her guest and most important is not well training. I asked her beside to boiling water,where can I get the hot water, she told me...

 Report
Helpful?
Thank YiQing E
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear YiQing E, Warm greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! It is indeed very concerning to learn about your frustration with your recent stay with us. It is undoubtedly a huge disappointment for us as well, as it is evident in the series of inconveniences you experienced that we have failed to extend to you the level of...

Reviewed 3 weeks ago

Booked a family suite with breakfast for a 2 nights stay. Room facilities could need an uplift as the room look a bit tired. However we were happy with the cleanliness of the room and it was spacious. Location was ok as it was a walking distance to other areas to hunt for food. Ordered room service and was happy...

 Report
Helpful?
Thank Ann L
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Ann L, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly hope you'll be back again to Swiss-Garden Hotel & Residences...

Australia
Reviewed 3 weeks ago

STayed here as client booked. Location not my favourite but is close to the central market but is a taxi ride to the twin towers (but I did walk it once also). Rooms large, need some TLC but the price was great so I cant complain. Staff really friendly, very professional, breakfast was OK not great for me (as diabetic...

 Report
Helpful?
Thank RiceyTraveller
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear RiceyTraveller, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel & Residences...

Reviewed 4 weeks ago

I think the best thing to do to start with, is split the Swiss Garden Hotel & the Swiss Garden Residence because although listed on here as in place (probably because they are owned by the same person) they are 2 very different places, that I have 2 very different opinions of. We arrived at the 'Residence' after an 8...

 Report
Helpful?
Thank MGL262
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear MGL262, Thank you for your feedback and we greatly appreciate the time you have taken to further illustrate on your overall experience with us. Whilst we are delighted to learn of your satisfaction with the level of service that was rendered to you by our associates, We are equally dismayed to note of your disappointment with the cleanliness of...

Reviewed 17 April 2017

First impression entering the lobby its nice and up to date, but the sofas in the lobby is very dirty but then we got a kind welcome by the receptionist who handle the check-in very fast and then we take the elevator to our floor notice that the hallway is very old looking imagining what the room would look like,...

 Report
Helpful?
1Thank Mario W
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Mario W, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel &...

700 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (338)
Viewed
Hotel & Grounds (55)
Viewed
Pool/Beach Area (9)
Viewed
Room/Suite (101)
Viewed
Bathroom (28)
Viewed
View from Room (21)
Viewed
Dining (23)
Viewed
Other (101)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (362)
Viewed
Amenities (14)
Viewed
Deluxe Room (40)
Viewed
Executive Suite (61)
Viewed
Pool (23)
Viewed
Premier Deluxe (42)
Viewed
Premier Executive Room (41)
Viewed
Dining (97)
Viewed
The Hotel (44)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.1 km away
The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
The Residences @ Swiss-Garden Ho...
#101 of 342 in Kuala Lumpur
676 reviews
0.4 km away
Federal Hotel
Federal Hotel
#75 of 342 in Kuala Lumpur
753 reviews
0.6 km away
Furama Bukit Bintang
Furama Bukit Bintang
#50 of 342 in Kuala Lumpur
2,131 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Royale Chulan Bukit Bintang
Royale Chulan Bukit Bintang
#218 of 342 in Kuala Lumpur
1,085 reviews
0.7 km away
Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur
#95 of 342 in Kuala Lumpur
718 reviews
1.1 km away
D'Majestic Place by Swiss Garden
D'Majestic Place by Swiss Garden
#89 of 342 in Kuala Lumpur
143 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Attractive Modern Hotel with terraced design, situated within minutes of business & commercial center. ... more   less 

Additional Information about Swiss-Garden Hotel

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $67 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Ctrip TA, Cancelon, TripOnline SA, HRS and HotelQuickly so you can book your Swiss-Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur
Hotel Style:
#63 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Hotel staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Swiss-Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just ask for other rooms if your not satisfied with the one you assign to”
mariow343, 16 Apr 2017 | Read review
“go onto bookings.com and find a new hotel”
L4854LXpauld, 16 Apr 2017 | Read review
“upper floor is always best in city hotel.”
DTraveller88, 1 Apr 2017 | Read review
“Get a room facing away from the road”
Majorramesh, 28 Mar 2017 | Read review
“Rooms at the back of the hotel are quieter”
barryw857, 9 Mar 2017 | Read review
5 of 5
Cancelon
USD 56* /night
View Deal
Hotels.comUSD 58
Expedia.comUSD 58
Booking.comUSD 59
View all 6 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates