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The Westin Kuala Lumpur

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Traveller (1514)
Room & Suite (915)
Dining (239)
Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“heavenly bed”(146 reviews)
“prego”(95 reviews)
“bukit bintang”(234 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,772)
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Traveller rating
1,275
790
255
98
74
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1,275
790
255
98
74
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All reviewsheavenly bedpregobukit bintangkids clubbedroom residencepavilion mallexecutive clubliving roomspg memberexecutive floorstarhill galleryshopping districtgolden trianglechinese restaurantpetronas towersfood courtf b
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11 - 15 of 2,492 reviews
Reviewed 1 week ago via mobile

We loved our 2 bedroom residence at the Westin kl. Extremely spacious and clean. Very attentive staff and helpful. Breakfast was fantastic. Opposite the pavilion shopping mall with all famous exclusive brands. My only concern regarding the residence is furniture getting old. In need of...More

Thank yusuf3334
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings yusuf3334 Thank you very much for staying with us and your time in reviewing our hotel - happy to hear you had a great stay but most importantly we have a great team who took care of your well-being. We have started a Preventive...More

Reviewed 1 week ago via mobile

Nice location at Bukit Bintang, very close to monorail, MRT station, cafes, Pavillion Mall just accrossed, walking distance to KLCC & Petronas Tower thru sky bridge, and in the loop of free of charge GoKL bus line. Spacious & clean room, clean bathroom & linen....More

2  Thank KweeFatChai
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings KweeFatChai Thank you for staying with us and your time in review our hotel. Sorry to hear about your check in experience - will talk to the team. Please come back again whenever you return to Kuala Lumpur be well Ko van den Hil...More

Reviewed 2 weeks ago via mobile

Westin is the best place you can live in KL. location is amazing. Staff is super friendly especially Mr. Awang is a must meet. Breakfast have lots of variety. Lunch of different restaurants have its own taste especially mango chicken from five senses. You won’t...More

1  Thank eshaasif
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Greetings eshaasif Thank you so much for the fantastic review - it was really wonderful to know you had a great stay and that our team provided excellent service. I am very happy to share your observations with the team. See you again soon be...More

Reviewed 2 weeks ago via mobile

Pros: excellent location at heart of Bukit Bintang and across the road from Pavilion Mall, relatively easier access to highway leaving the city or to airport, well kept/clean/comfortable room with all necessary amenities, friendly and helpful staff Cons: none

3  Thank LaoK66
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Greetings LaoK66 Thank you for staying with us and your time in reviewing our hotel - happy to know you had an enjoyable stay. Please come back again whenever you return to Kuala Lumpur be well Ko van den Hil General Manager

Reviewed 2 weeks ago via mobile

Stayed here for 2 nights with my family. We arrived here around 10AM and they gave us early check in. Check in was fast. Room is very clean & spacious. My daughter love the bathtub. Got a view overlooking Pavilion & city. This hotel located...More

1  Thank Momikio
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Greetings Momikio Thank you for staying with us - very happy to know all of you had a great stay but most importantly our services and facilities lived up to your expectations. Please come back again whenever you return to Kuala Lumpur be well Ko...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 103 - USD 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 103 - USD 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1514)
Room & Suite (915)
Dining (239)
Pool & Beach (71)
Amenities (59)
Business Centre & Event Rooms (37)
Family and Play Areas (10)
Questions & Answers
Ask a question
postonic
2 April 2018|
AnswerShow all 5 answers
Response from dustyandreas | Reviewed this property |
Unfortunately not, but is within walking distance.
0
Votes
Jameela Y
27 February 2018|
AnswerShow all 4 answers
Response from ebvally | Reviewed this property |
Yes Food is Halaal. Malaysia majority halaal
1
Vote
Muzammil Ahamed S
5 January 2018|
AnswerShow all 3 answers
Response from kyh86 | Reviewed this property |
No free pick up and send service but they offer a hotel chauffeured service for a price that is much more expensive than normal cab fare. In Msia there is also Uber or better , GRAB , car service that is very reliable... More
1
Vote
Room Tips
"The suites are amazing and well worth it if you want space to relax after busy days and nights exploring KL."
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"Higher floors have less noise if rooms face the street"
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"My room was next to the lifts & I was never disturbed by it. So I think any would be fine"
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"Make sure you include breakfast! Absolutely amazing."
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