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Melia Kuala Lumpur

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Melia Kuala Lumpur
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2,064 Reviews from our TripAdvisor Community

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Showing 1,642: English reviews
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Majorca, Spain
Reviewed yesterday NEW

En general es recomendable . Señora Fidalgo muy amable y excelente profesional . Nos atendio muy bien .Overall it is recommended. Mrs. Fidalgo very friendly and excellent professional. She assisted us very well.

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Helpful?
1Thank JUANJOBALI
Singapore
Reviewed 6 days ago NEWvia mobile

My Husband and I had a one night stay here. We booked the room through Agoda right when we reached the car park. We came with a big bike and was concerned on the safety of the car park. It is a basement carpark but narrow. For big bikes they gave us a special Lot and placed a cone in...

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Helpful?
1Thank NanaSingapore
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear NanaSingapore, Thank you for taking your valuable time for sharing your stay experience with regards to our excellent service and location and thank you once again for choosing us, for staying, for trusting us and for coming back to Meliá Kuala Lumpur! Your patronage is our main priority and we definitely strive to ensure that our facilities and services...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Front desk staff is ridiculously inefficient. Dont bother paying extra for The Level, you get treated like crap anyway. Just safe money and go to a different hotel, where you'll be guaranteed better service.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank jagen77
MeliaKL_Malaysia, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Jagen77, First of all we would like to apologize for all the misunderstandings that could have occurred during your stay. Melia Kuala Lumpur team works very hard every day in order to provide our guest with the best service and experience and the company itself do spare neither expense nor effort to motivate and teach the staff about how...

Reviewed 1 week ago

The staff are fantastic and cant help enough, the rooms and main hotel is kept very clean and tidy. it has a nice pool and basic but good gym, its in a great location and its good value. If I had to criticise something they appear to have 1 CD playing on repeat in all the communal areas (bar, restaurant,...

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Helpful?
1Thank Stewart J
MeliaKL_Malaysia, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Stewart J, Fist of all, thank you very much for your kind review here in TripAdvisor. Our staff will be more than happy to learn that you think they are "fantastic". We take note of your comment about our music and we will take action about it. Your feedback help us to improve so, thank you very much! Please,...

Singapore, Singapore
Reviewed 1 week ago

The location was good strategic, convenient. Wonderful experience.Fine and delightful..Great services. Breakfast was good The room is very clean and tidy. Overall we had our pleasant stay there and definitely will be here someday.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank azizasyasya
MeliaKL_Malaysia, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Azizasyasya, First of all, we would line to thank you for your kind words here in TripAdvisor. You made our day! Please, do not hesitate to contact us for any assistance you may need in order to book with us again in the future. We are looking forward to you visiting us again! Best regards, Paloma Fidalgo Guest Experience...

Perth, Australia
Reviewed 1 week ago

Our stay at the Melia was very pleasant due to its excellent location to the Metro station & shopping. Its buffett breakfast was fantastic with a large variety of food catering to all nationalities. Well done Melia.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Gordon G
MeliaKL_Malaysia, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Gordon G, Thank you very much for your wonderful review here in TripAdvisor! We are more than happy to learn that you have enjoyed your stay with us and our international breakfast buffet. Please, do not hesitate to contact us for any assistance you may need in you decide to visit Kuala Lumpur again. Best regards, Paloma Fidalgo Guest...

Singapore, Singapore
Reviewed 2 weeks ago

Overall stay for hotel is good except that restaurant should have more varieties for food. Children and elderly in the group is satisfied but just that nothing much for them to eat as we have free breakfast from the booking. It's a pity that we have to go to the shopping centre around to have our meals instead.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Eileen W
MeliaKL_Malaysia, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Eileen W, First of all, thank you very much for taking your valuable time to post your opinion here, in TripAdvisor. We are sorry to learn that you did not perceived our efforts to provide the best service to our beloved guests. We will immediately share your concerns with our Food and Beverages team and be sure that they...

Reviewed 2 weeks ago via mobile

Great place to stay and very convenient place for shopping. Great breakfast with many varieties. Metro is very close and all necassay needs could be found within waking distance. In the heart if KL and many makets could be reached via metro system specially China market. You can get to big shopping mall opposite to Melia Hotel called time square...

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Helpful?
Thank Abuali B
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Abuali B, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back...

Brisbane, Australia
Reviewed 2 weeks ago

We had a great time visiting KL and Melia Hotel added great value to our overall experience. Melia Hotel approximity to popular places in KL and to transport meant easy access and trifold our positive experience in a country that we have never been.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank silvaortizh
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Silvaortizh, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once...

Quezon Province, Philippines
Reviewed 2 weeks ago

The hotel is simple yet cozy,. its location is near shopping malls, food stops and means of transportation. There are two issued that I would like to raise: 1. I was surprised that my room does not include breakfast since I paid more than what my friends paid for the same room. 2. Bath room drain is clogged.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank mendozag2017
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Mendozag2017, Thank you again, for your honest feedback and We understand that we have a lot of area for improvements therefore we thank you once again for sharing with us as we value our guests' feedbacks profoundly. We look forward to the opportunity to welcome you back in the near future. Best Regards, Azlina Kassim Guest Experience Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the city's prime location, amongst all the prestigious business addresses, stands the Melia Kuala Lumpur. Right at the heart of the city's 'Golden Triangle' and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby, Melia Kuala Lumpur is the perfect address for business or leisure. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. A swimming pool and gym are available for leisure while a business center and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight, and a dedication to sustainability, Melia Kuala Lumpur is perfect for any traveller looking to be at the center of all the action. ... more   less 

Additional Information about Melia Kuala Lumpur

Address: Melia Kuala Lumpur 16 Jalan Imbi | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $80 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Kuala Lumpur 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Kuala Lumpur Melia
Hotel Style:
#36 Family Hotel in Kuala Lumpur
#41 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Melia Kuala Lumpur staff and other travellers.
33 questions
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Questions? Get answers from Melia Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“spend a bit more on the mini bar variety.”
 of 5 bubbles silvaortizh, 5 Feb 2017 | Read review
“Choose a high room to try to reduce street noise”
 of 5 bubbles GetGav, 4 Feb 2017 | Read review
“The room with with on Berjaya times square are the best”
 of 5 bubbles 542yant, 23 Jan 2017 | Read review
“High Floor not facing Times Square”
 of 5 bubbles krystalb2014, 16 Jan 2017 | Read review
“Very good hotel in KL”
 of 5 bubbles 11series, 12 Jan 2017 | Read review
5 of 5