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InterContinental Kuala Lumpur

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InterContinental Kuala Lumpur
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2,389 Reviews from our TripAdvisor Community

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Showing 1,957: English reviews
Makati
Reviewed 14 November 2014

I stayed at Intercon for 7 days and I was really impressed! What an amazing experienced! Beautiful bed! Very nice facilities and great location! It's very close to KLCC. Staff are very nice and most especially I was impressed by the huge bed!!! Thanks for the wonderful experienced!

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Helpful?
Thank PieGumnut
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear PieGumnut, Thank you for taking the time to write a review of your recent stay with us. I was so pleased to learn that you had an amazing stay and I will be sure to pass on your kind words to our team. We look forward to the opportunity of welcoming you back to InterContinental Kuala Lumpur the next...

Melbourne, Australia
Reviewed 13 November 2014

I stayed at Intercontinental KL for seven nights in early November, and was happy they've maintained standards since my previous stay in 2013. The staff made me feel I was an old friend returning, and greeted me at breakfast by name. Great location, next to Ampang Park LRT station, fab KLCC Suria shopping one stop away. Ampang Park old style...

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Helpful?
1Thank SLamEsq
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear SLamEsq, Thank you for taking the time to complete your review regarding your recent stay with us. I am thrilled to hear that you enjoyed your time with us and I will be certain to pass on your words of appreciation to our team as there is no better motivator than the praise of a job well done. I...

Mumbai (Bombay), India
Reviewed 12 November 2014

Stayed for a week on business. Just had a wonderful stay at this one. Polite staff (though some of the front desk guys can be more polite and have better communication skills - a smile will never harm !!), quick check in and a large comfy room ensured great stay. Breakfast is well laid out, great gym (though with broken...

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Helpful?
Thank Devztravels
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Devztravels, Thank you for taking the time to complete your review regarding your recent stay at InterContinental Kuala Lumpur and for staying with us. I am thrilled to hear that you enjoyed your time with us and I will be sure to pass on your words of appreciation to our team. You comments on your faulty gym equipment has...

Singapore, Singapore
Reviewed 12 November 2014

I just want to say thank you to the awesome Reservations, Guest Relations, Housekeeping and Front Desk team for making a perfect celebration for my wife. Your continuous follow up and initiative made such difference to the celebration. She was awed by the flowers, cake and amenities set up. Awesome!!

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Helpful?
Thank Klutzy37
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Klutzy37, Thank you kindly for submitting your review of your recent stay at InterContinental Kuala Lumpur. How wonderful to read that your had a perfect birthday celebration. I am delighted to hear that our continuous follow-up and initiative made such a difference. I would love to welcome you and your wife back again in the very near future. Warm...

Phuket, Thailand
Reviewed 10 November 2014

I come to KL every month or so. I like staying at different Hotels to see what works well and what does not. For me, this is research for my own hotel in Phuket. I can happily say that The Intercontinental KL does a lot VERY well indeed. For me the highlights are: 1. Brian the night manager. He is...

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Helpful?
Thank PhilAnthonyM
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear PhilAnthonyM, Thank you for taking the time to review your recent stay at InterContinental Kuala Lumpur. It is encouraging to hear that the service you received from our staff exceeded your expectations and that you were made to feel so welcomed in our Hotel. We work hard to ensure that each guest has a memorable experience and I will...

Tehran, Iran
Reviewed 8 November 2014

I have been to this hotel several times and I keep booking this hotel whenever I travel to Malaysia. The staff here are very helpful and kind. If the check in takes a long time, which can sometimes be the case in any good hotels, they offer you a complimentary drink. The cold drink (I usually go for orange juice)...

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Helpful?
Thank Valaie
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Valaie, Thank you for your loyalty to the InterContinental Hotels Group and for your kind review of our property. I am grateful of your appreciation our products and services. It will be my pleasure to welcome you back in the near future. Warm regards, Hafidh Al Busaidy General Manager

Hyderabad, India
Reviewed 8 November 2014

I came here to attend the conference and visit KL with my wife, We are from southern part of India and we eat vegetarian food only, we are unable to find any food to eat in the hotel, Jason met us, specially prepared and served south Indian special breakfast (Idly and Dosa) which made our trip enjoyable and memorable, breakfast...

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Helpful?
Thank sundarababu2014
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear sundarababu2014, Thank you for staying with us and leaving your review. It's great to know that you were taken care of during your week long stay with us. Rest assured that your comments will be shared with Usha, Jason and the rest of the team. The whole team and myself are looking forward to welcoming you back in the...

Reviewed 8 November 2014

Big hotel chains can some times lose their touch but the intercontinental K L is fantastic. The rooms are huge and the staff are so friendly. We had a great evening out in a few bars recommend by one of the staff, couldn't fault the service. Where else do you get a phone in the latrine.

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1Thank kingofissan
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear kingofissan, It is rewarding for the whole team and myself to learn that your stays in our hotel have been consistent to the high standards that you expect from the InterContinental brand. I am grateful of your appreciation our products and services. Thank you and hope to see you soon. Warm regards, Hafidh Al Busaidy General Manager

Leiderdorp, The Netherlands
Reviewed 6 November 2014

Perfect hotel, good location (1 min walk to Metro Ampang Park, 5 min walk to Petronas Twin towers). Spacious bedroom, perfect bed, luxury bathroom, extensive breakfast buffet, very nice personnel. Mr. Jason gave me good trip advices to see the city as well as traveling to the airport.

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Thank LeonZNL
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear LeonZNL, Thank you very much for staying with us and of course thank you so much for your kind review. Indeed the location of the hotel is one of our advantages and walking distance to KLCC. We were delighted to read that you enjoyed your stay with us and your feedback is a big motivation to the entire team....

Kuala Lumpur, Malaysia
Reviewed 6 November 2014

My husband and I are from South-Africa. We now live in Kuala Lumpur since May 2014. Our office is near the Intercontinental Hotel in Kuala Lumpur. We enjoy having lunch at the hotel. The food at the Serena Brasserie Restaurant is excellent!! The staff are very friendly and they make you feel welcome and it feels as if you are...

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Helpful?
Thank Sanette1987
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Kobus and Sanette Bezuidenhout, We appreciate that you took the time to review our hotel and we welcome feedback especially from our valued guests like you. It is great to read that you enjoyed your stay with us and your lovely comments will be shared with the team. I'm certain they will be delighted to read your comments. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, International
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $115 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
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Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#6 Spa Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#9 Luxury Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kuala Lumpur staff and other travellers.
22 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles QuyenL_13, 18 Mar 2017 | Read review
“Nice hotel - Food is costly”
 of 5 bubbles Rohu_Vlogs, 16 Mar 2017 | Read review
“Ask for a high floor room in the tower which has views of the Petronas Towers”
 of 5 bubbles PeardropsMc, 15 Mar 2017 | Read review
“If possible, stay in a top floor with access to the 26th. floor Lounge.”
 of 5 bubbles lanu11, 9 Mar 2017 | Read review
“Go early for breakfast if you want Indian vegetarian fare!”
 of 5 bubbles palani47, 7 Mar 2017 | Read review
5 of 5