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InterContinental Kuala Lumpur

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2,249 Reviews from our TripAdvisor Community

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Showing 1,837: English reviews
Reviewed yesterday NEWvia mobile

The hotel was originally Hotel Nikko. So the rooms and facilities are a bit old style, but our room was clean. The breakfast was good. The overall experience was ok, nothing impressive. The worse was service at the IHG member desk. We checked in very late at night around 11pm, no one was at the IHG member desk. Understandable coz...

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Helpful?
Thank Fatfishet
Reviewed 4 days ago NEW

If any hotel knows how to take care of you it is Intercon KL. Superb room, awesome staff, memorable stay. Leaving sweets - Dodol - in the room after cleaning was master touch. Very helpful housekeeping staff. within walking distance of the Petronas towers too

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1Thank Ameya K
Singapore
Reviewed 5 days ago NEW

Room is big and spacious. More luxurious. Booked through booking.com for work. A real pleasant surprise. Front desk is also very professional and check in process was extremely smooth and fast. A real treat!

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1Thank Gielock
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Gielock, It is our great pleasure to read of your compliments shared on TripAdvisor and our Front Office colleagues impressed you with their efficient services. We look forward to the opportunity to be of your service again soon. Warm regards, Clive Murray General Manager

Reviewed 6 days ago NEW

Hi come ofter in this hotel, at least 2/3 times per years and i feel Always very comfortable . It'0s located very near at the KLCC and it's very easy move in the city even by steps. The room is huge and the quality of the forniture are good. The bed is really the best which i found in Asia....

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1Thank Alberto S
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Alberto S, Thank you for always choosing us on your trips to Kuala Lumpur. We are very encouraged to read that you had another positive stay and you even recommended us on TripAdvisor, thank you! We'll always anticipate your return, and do stay in touch with us via website and social media for latest updates. See you soon. Warm...

Reviewed 1 week ago

Rooms are very spacious, clean, well maintained and so classy. You wouldn't mind spending extra cause its all worth it. The hotel also offer shuttle service to KLCC and Bukit Bintang every hour so going around in some tourist spots wont be a hassle. Staff are very warm and welcoming, very much willing to assist you and can converse well....

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Helpful?
1Thank Jamie T
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Jamie T, Many thanks for sharing a lovely remarks and 5-star rating on TripAdvisor. Hopefully our warm hospitality will bring you back for another pampering retreat in the near future. Warm regards, Clive Murray General Manager.

Tehran, Iran
Reviewed 1 week ago via mobile

We were there for one week for holidays, the staff had nice behavior, the room was great, everything was good and the place of hotel near the klcc about 7 min by walking, I just wondered for giving the 200$ deposit! Near the hotel you can find KFC, Pizza Hot, Mc Donald, .. for shopping you can find malls in...

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4Thank Amirreza E
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Amirreza E, It is our pleasure to read about your enjoyable stay with us, and you particularly highlighted the easy accessibility of our hotel location to various shopping attractions. Besides, we truly appreciate you took the effort to share the safety tips from your personal experience, which will be useful for our guests. Feel free to reach our friendly...

London, United Kingdom
Reviewed 1 week ago via mobile

I was attending a three day seminar at this hotel. November was the perfect weather for KL The rooms are very well proportioned with luxurious bathrooms and super large beds. Floor to ceiling windows but the the vista is restricted by equally tall skyscrapers outside; so there is very little to see. The lifts are very efficient. The pool area...

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1Thank Rashidkamis
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Rashidkamis, Thank you for detailing your stay experience on TripAdvisor. It is disappointed to know that the Club InterContinental experience did not meet your expectations, which we will definitely look for ways to enhance the exclusivity for our valued guest like yourself. I do wish to clarify that the Club Lounge is open until 11pm, however happy hour and...

Konstanz, Germany
Reviewed 1 week ago via mobile

I had am amazing stay at InterContinental! The people were so nice, so helpful and so supportive! You know that you need something...just call Jason, it is the most amazing person I have ever met in the world. Person with amazing story and unique life! Meeting such person makes you continue believe in good! The rooms are specious and very...

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2Thank blackpearl2206
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear blackpearl2206, Many thanks for sharing an amazing review about your recent business trip at InterContinental Kuala Lumpur. We always strive to provide high level of services to all our guests, and it is wonderful to know that our dedicated colleague, Jason has taken a good care of you during your stay. Certainly we will share your kind words with...

Sydney, Australia
Reviewed 1 week ago via mobile

The InterContinental in KL is a decent hotel with a great team - the front desk, concierge and porters were all friendly and helpful. I left the hotel before my planned check-out date and everything was organised seamlessly. The breakfast buffet is sufficient but not memorable. The hotel is let down on several other fronts: - The rooms feel dated...

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2Thank James T
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear James T, We truly appreciate your genuine feedback shared on TripAdvisor. Your constructive remarks will be taken seriously and reviewed for the purpose of enhancing guest’s satisfaction. Nevertheless, we are pleased to read that the rest of your stay was well-organised with the assistance of our friendly colleagues. If you are planning to come back to the beautiful KL...

Reviewed 1 week ago via mobile

Jason and Faizah have excellent PR. They really know how to make someone feel at home . Always smiling and happy :) Xx regards , love (from Kenya) The rooms are also very comfortable Easily accessible taxis Azil is very helpful in organizing tours and friendly as well. I've sadly forgotten the name of two really nice waiters All in...

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2Thank Michelle M
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Michelle M, It is our great pleasure to read of your positive comment shared on TripAdvisor. We are proud to read of our colleagues’ name mentioned such as Jason, Faizah and Azil who have contributed to your memorable stay. We thank you once again for choosing InterContinental Kuala Lumpur and we look forward to welcoming you soon. Warm regards,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, Japanese, International, European
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $119 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Odigeo, Hotels.com, Travelocity, Priceline and IHG so you can book your InterContinental Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#7 Spa Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#12 Luxury Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kuala Lumpur staff and other travellers.
15 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“FAcing the city (even numbers) and high floors will be nice.”
 of 5 bubbles Gielock, 1 Dec 2016 | Read review
“Ask for a room over the 23rd floor. Nice views and quiet ambiance. If possible, visit the very fine Chinese restaurant in Floor 1”
 of 5 bubbles j0ancarles, 23 Nov 2016 | Read review
“Room on 26th floor which is well refurbishment. IHG rewards club member get 5% discount on top.”
 of 5 bubbles KanJaruangkoon, 6 Nov 2016 | Read review
“The KLCC side is blocked by buildings. Intermark side is much better.”
 of 5 bubbles umaird2016, 4 Oct 2016 | Read review
“Ask for a newly renovated room if possible”
 of 5 bubbles mi7ch38, 2 Oct 2016 | Read review
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