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Seamless. A perfect stay. I always try to stay at a intercontinental hotel, but ICKL really stands out.
A special thanks to all who made my stay very comfortable, especially Jason and his staff at Serena Brasserie (if you’re looking for immaculate attention to detail...More
InterContinental KL is an excellent hotel located just above Ampang Park LRT station.
The staff were very polite and service-oriented. I felt at home during my stay here. Guess InterContinental KL will be the only place I will stay whenever I come to KL.
2 Thank BrendonC186
Response from IC_KualaLumpur, General Manager at InterContinental Kuala LumpurResponded 21 June 2018
Dear Brendon C,
Thank you for choosing InterContinental Kuala Lumpur for your recent stay and sharing a genuine review. Your thoughtful feedback referring to housekeeping has been taken seriously for improvement purposes.
On the other hand, your informative review of the sights and sounds around...More
I had a lovely stay at the InterContinental Kuala Lumpur! I cant help but call this place home. The club lounge deserves the kudos for this under Gerald, Romzi and his team.
I am always welcomed by name and they have assisted with every request...More
I must say I was quite disappointed with the rooms. They look outdated and carpets very old. For a 5 star hotel, there is no turndown service. After a long day of business meetings I expect to get to my room where the curtains are...More
Thank Tracy N
Response from IC_KualaLumpur, General Manager at InterContinental Kuala LumpurResponded yesterday
Dear Tracy N,
Thank you for taking the time in sharing a genuine review of your recent stay experience with us. First off, please accept our sincerest apologies for the short-comings that you've experience. Rest assured that, the matters that you've highlighted in-regards to our...More
I am a single guest who likes quietness. It was my first time to the club lounge this time and to my surprise, it was very big and the staff were extremely nice and polite. I want to give credit to the club manager Gerald,...More
1 Thank dannykwok
Response from IC_KualaLumpur, General Manager at InterContinental Kuala LumpurResponded 2 days ago
Thank you for taking the time in sharing a genuine review of your recent stay with us, We are delighted to hear that you've found our Club Lounge's services and facilities to have met your expectations. Especially since Gerald and his team was...More