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InterContinental Kuala Lumpur

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InterContinental Kuala Lumpur
InterContinental Kuala Lumpur
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2,351 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
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Reviewed 2 days ago NEWvia mobile

The hotel has everything you can expect from InterContinental chain. Comfortable bed, well equipped marble bathroom (shower and bath) desk for working, sofa, flat tv, etc. Isolation could be better and carpet should be replaced soon. Nice breakfast area with Asiatic buffet. Well located for business purpose, although broadband could be better. Remarkable: warmth of staff, make you feel home

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Helpful?
Thank MkJupiter
Reviewed 2 days ago NEW

We found a deal on the intercontinental and it ended up being such a treat. The rooms are spacious, clean with great shower and comfy bed. The breakfast is out of this world there are so many options. We visited during Chinese New Year and was very busy, but still plenty of seating for everyone. The roti for breakfast (in...

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Helpful?
Thank Morgan B
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Morgan B, We are extremely happy to read of your 5-star review shared on TripAdvisor. Thank you for choosing InterContinental Kuala Lumpur for your stay during Chinese New Year and for sharing a wonderful feedback that motivates our team to go extra miles in their job. Certainly we will forward your compliments to Jason and we look forward to...

Reviewed 3 days ago NEW

The InterContinental Kaula Lampur is stunning! The staff from the moment you walk into the door are generous, genuine and kind. We had a room on the 23rd floor - with a wonderful view of the city. The bathroom has a nice soaking tub and a large shower - both very well appointed. The beds were very comfortable and the...

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Helpful?
Thank Mat M
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Mat M, It is truly rewarding to receive your encouraging remarks shared on TripAdvisor. We aim to uphold the values of "InterContinental Life" and it is good to know that you had an overall satisfactory stay enhanced by the genuine services and great facilities. Thank you for recommending us on TripAdvisor and we hope to see you again if...

Singapore, Singapore
Reviewed 4 days ago NEW

Everything is so perfect for this hotel, from guest room to service behaviour.. Convenient too! You can request for carpark coupon from the receptionist :) I love my room, the washroom is huge that you can run inside LOL.. not forgetting a good night sleep, bed is comfy & huge, you can request for king-sized bed :)

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Helpful?
Thank thbellevue
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear thbellevue, Many thanks for leaving a wonderful review that put a smile on our face. We are pleased to know that your overall stay experience was up to expectations, and that you particularly love the spacious bathroom, comfortable bed and our service quality. Thank you for staying with us and we look forward to see you again during your...

Emmen
Reviewed 4 days ago NEWvia mobile

Been here for two weeks. Staff is helpfull and humble, to much I think but Thats the culture I think. Good food and clean rooms. Good laundry service as well. Breakfast to go on the departure was not that good. But overall good to stay.

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Helpful?
Thank alexhozee
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear alexhozee, It gives us great pleasure to learn that you had an enjoyable two weeks stay at InterContinental Kuala Lumpur. Certainly the whole team is as excited as I am to read of your 5-star review and we look forward to the opportunity to welcome you back for another memorable stay. Warm regards, Clive Murray General Manager

Reviewed 4 days ago NEWvia mobile

I really enjoyed my time at this hotel! I have stayed here many times and always have been very satisfied with the service! All staff are very friendly and helpful! Jeff who welcomes you at the Club level is a very helpful and supportive member of the team and makes sure you are looked after and all needs are catered...

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Helpful?
Thank Brian W
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Brian W, Thank you for always choosing us on your trips to Kuala Lumpur. We are very encouraged to read that you had another positive stay and you even recognized Jeff for his excellent services. We'll always anticipate your return, and do stay in touch with us via website and social media for latest updates. See you soon. Warm...

Sydney, Australia
Reviewed 5 days ago NEW

When I was told that my room had been upgraded to a king size bed and whatnot, I thought that was nice of them. However, when I saw the bed, it was fit not only for a king but probably all of King Henry's wives all at once! Equipped with an equally sizeable bathroom and an office desk, this room...

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1Thank Artstar_ES
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Artstar_ES, Thank you for letting us know how much you enjoyed your stay and that you were impressed by the bed size and the luxury room. Our dedicated colleagues are very pleased to read of your remarkable stay. We thank you for putting us as your preferred choice of accommodation for your next trip. Please do not hesitate to...

Malaysia
Reviewed 5 days ago NEW

The staff in Intercontinental right from the front desk to the Club has been amazing. Their sincere hospitality and warmth really touches me and my family each time when we are here in KL. After 1 year of absence, i am still amazed that they still remember me and my family members when i checked in. Felt like i was...

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Helpful?
Thank Dom888999
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Dom888999, It is good to have you back to InterContinental Kuala Lumpur and we are delighted that the service and facilities rendered by our team were to your satisfaction. We are proud to read of your compliments towards our dedicated team who have taken a good care of you and your family during the stay. Hopefully the warm hospitality...

Reviewed 6 days ago NEW

I received this room with my IHG points. The check-in process was efficient and the staff was wonderful. We arrived late on a Sunday night, but I didn't realize there would be no bar service. The hotel is in a safe, bright area and we walked to the Petronus Towers about 10:30 p.m. with no worries. The building is shared...

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Helpful?
Thank Rachel D
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Rachel D, Thank you for taking your time to share a wonderful feedback on TripAdvisor. We are glad that you had an overall positive stay and that you would consider InterContinental Kuala Lumpur for your next visit , thank you! Delivering a memorable experience to our guest is our utmost priority and it is wonderful to know that the...

Singapore, Singapore
Reviewed 6 days ago NEW

This property used to be the old Nikko hotel until IHG took over. What a good job. The rooms are comfortable, classy and has all the Intercon amenities. What I Iiked about this hotel is the location. Its at the doorstep of Ampang MRT station which brings you to Sentral within 15 min and from there 30min to KLIA. This...

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1Thank SKY0807
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear SKY0807, Thank you for choosing us for your recent stay and sharing a wonderful review with high recognition extended to our dedicated team. It is wonderful to read of your positive highlights on the comfortable room and convenient location. We look forward to welcoming you for another enriching experience at InterContinental Kuala Lumpur in the near future. Warm regards,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, International
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $120 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
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Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#6 Spa Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#9 Luxury Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kuala Lumpur staff and other travellers.
22 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Should be the same for all guest rooms :)”
 of 5 bubbles thbellevue, 21 Feb 2017 | Read review
“Any Club room or suit”
 of 5 bubbles P9458ZImichaeld, 17 Feb 2017 | Read review
“Choose room not facing jalan Ampang as they are somehow noisy.”
  • View from our room (25th floor)
 of 5 bubbles Stefan_Lempereur, 10 Feb 2017 | Read review
“Delicious food & variaties”
 of 5 bubbles Junclynn, 2 Feb 2017 | Read review
“Stay on the Club Floor :)”
 of 5 bubbles TunkuHalim, 18 Jan 2017 | Read review
5 of 5