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InterContinental Kuala Lumpur

2.3 km from Kuala Lumpur centre
  • Free Wifi
  • Free Parking
  • Pool
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165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
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2,346 Reviews from our TripAdvisor Community

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Showing 1,920: English reviews
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Reviewed today NEWvia mobile

I really enjoyed my time at this hotel! I have stayed here many times and always have been very satisfied with the service! All staff are very friendly and helpful! Jeff who welcomes you at the Club level is a very helpful and supportive member of the team and makes sure you are looked after and all needs are catered...

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Helpful?
Thank Brian W
Sydney, Australia
Reviewed yesterday NEW

When I was told that my room had been upgraded to a king size bed and whatnot, I thought that was nice of them. However, when I saw the bed, it was fit not only for a king but probably all of King Henry's wives all at once! Equipped with an equally sizeable bathroom and an office desk, this room...

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Helpful?
Thank Artstar_ES
Malaysia
Reviewed yesterday NEW

The staff in Intercontinental right from the front desk to the Club has been amazing. Their sincere hospitality and warmth really touches me and my family each time when we are here in KL. After 1 year of absence, i am still amazed that they still remember me and my family members when i checked in. Felt like i was...

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Helpful?
Thank Dom888999
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Dom888999, It is good to have you back to InterContinental Kuala Lumpur and we are delighted that the service and facilities rendered by our team were to your satisfaction. We are proud to read of your compliments towards our dedicated team who have taken a good care of you and your family during the stay. Hopefully the warm hospitality...

Reviewed 2 days ago NEW

I received this room with my IHG points. The check-in process was efficient and the staff was wonderful. We arrived late on a Sunday night, but I didn't realize there would be no bar service. The hotel is in a safe, bright area and we walked to the Petronus Towers about 10:30 p.m. with no worries. The building is shared...

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Helpful?
Thank Rachel D
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Rachel D, Thank you for taking your time to share a wonderful feedback on TripAdvisor. We are glad that you had an overall positive stay and that you would consider InterContinental Kuala Lumpur for your next visit , thank you! Delivering a memorable experience to our guest is our utmost priority and it is wonderful to know that the...

Singapore, Singapore
Reviewed 2 days ago NEW

This property used to be the old Nikko hotel until IHG took over. What a good job. The rooms are comfortable, classy and has all the Intercon amenities. What I Iiked about this hotel is the location. Its at the doorstep of Ampang MRT station which brings you to Sentral within 15 min and from there 30min to KLIA. This...

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Helpful?
Thank SKY0807
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear SKY0807, Thank you for choosing us for your recent stay and sharing a wonderful review with high recognition extended to our dedicated team. It is wonderful to read of your positive highlights on the comfortable room and convenient location. We look forward to welcoming you for another enriching experience at InterContinental Kuala Lumpur in the near future. Warm regards,...

Melbourne, Australia
Reviewed 3 days ago NEW

Nice hotel with a nice view of the city. There is a small pool, but the water is usually freezing cold as there's not much sunlight; tall buildings surround it. Pool staff are quite forgetful, but still quite nice. It's a nice quiet relaxing place to stay, about a 7 minute walk to Suria Shopping centre and the Petronas Towers....

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Helpful?
Thank Ari D
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Ari D, Many thanks for sharing an amazing review about your recent stay at InterContinental Kuala Lumpur. We are delighted to learn that you particularly enjoyed the convenient location, clean room and most importantly the warm services delivered by our colleagues. We appreciate you took the time to address several areas for improvement such as the swimming pool water...

Toronto, Canada
Reviewed 3 days ago NEW

Just spent 5 nights here and all the nights were 5 star. The location is key, 3 min walk from twin towers, its clean, new and kept in great condition. Shower is nice and spacious, towels, pillows and bed is soft, and the breakfast is extensive. Asian dishes, indian dishes, Malaysian dishes and western dishes to choose from. Manager jason...

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Helpful?
Thank Ebrahim5452
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Ebrahim5452, Thank you for selecting InterContinental Kuala Lumpur for your recent 5-night stay and the time you took to show your appreciation on TripAdvisor. We are pleased to read of your compliments in reference to the hotel location, in-room facilities, pillow quality and breakfast variety. Jason and the whole team are extremely happy to know that you had a...

Reviewed 4 days ago NEW

This is a place of sanity and peace in a city that is one of the worlds crazy places. Our suit was on floor 29 and as you would expect was very spacious and comfortable. The bedroom contained the largest bed it has been my pleasure to sleep on. It was 2.2 metres wide, my California King was to my...

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Helpful?
Thank Michael D
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Michael D, Thank you for choosing InterContinental Kuala Lumpur for your recent stay. It is wonderful to know that you had an impressive stay featuring spacious room and personalised Club InterContinental experience. Certainly your wonderful comments will motivate the whole team to continue delivering seamless service and we look forward to the pleasure of serving you soon. Warm regards,...

Reviewed 4 days ago NEW

what else to say, definitely 5 star. good location for me. quick check in check out. what else to say, great hotel. good location for foods. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star.

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Helpful?
Thank pohkeong O
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear pohkeong O, Many thanks for sharing an encouraging 5-star review on TripAdvisor. Hopefully our warm hospitality will bring you back for another pampering retreat in the near future. Warm regards, Clive Murray General Manager

Faro, Portugal
Reviewed 1 week ago

I spent almost two weeks at the InterContinental KL and it was a wonderful experience. The location is very central and great for shopping as well as being a base for exploring the city by tour bus and otherwise. Lots of dining options exist all around and it is within walking distance to the main attraction of KL: the Petronas...

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Helpful?
2Thank JonelleRJ
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear JonelleRJ, Thank you for sharing your feedback on TripAdvisor. It is such a pleasure to know that you had an amazing stay with us. We truly appreciate your compliments on the positive aspects of your stay which will definitely motivate the whole team to continuously deliver extraordinary services. Till your next visit, safe travels. Warm regards, Clive Murray General...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, International
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $120 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com and Travelocity so you can book your InterContinental Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#6 Spa Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#9 Luxury Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kuala Lumpur staff and other travellers.
21 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms, so you can see the amazing city views, beautiful night and day.”
 of 5 bubbles addiz, 18 Feb 2017 | Read review
“Any Club room or suit”
 of 5 bubbles P9458ZImichaeld, 17 Feb 2017 | Read review
“Choose room not facing jalan Ampang as they are somehow noisy.”
  • View from our room (25th floor)
 of 5 bubbles Stefan_Lempereur, 10 Feb 2017 | Read review
“Delicious food & variaties”
 of 5 bubbles Junclynn, 2 Feb 2017 | Read review
“Stay on the Club Floor :)”
 of 5 bubbles TunkuHalim, 18 Jan 2017 | Read review
5 of 5