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Le Meridien Kuala Lumpur

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2,467 Reviews from our TripAdvisor Community

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Showing 2,015: English reviews
Penang Island, Malaysia
Reviewed 7 October 2014

Being part of SPG worldwide chain hotel, this hotel really need to upgrade and refurbish their rooms. However, being ranked as 5 stars hotel in the buzzling city, they still keep up to certain standard. Pros- friendly and efficient staffs, from front office to the room service. Request for room service are really fast. Thumb up for the breakfast and...

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Helpful?
2Thank Sherene1308
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear Sherene1308, Greetings from Le Meridien Kuala Lumpur!! Thank you for your comment and review. I am happy to announce that we are currently in the midst of re-designing and refreshing our rooms and bathrooms to ensure that our guests will have a comfortable and relaxing stay with us. In terms of free WIFI for our rooms, moving forward the...

Reviewed 7 October 2014

Excellent facilities and restaurants. Breakfast buffet lovely. Rooftop pool very comfortable clean and enjoyable to use. Room was a little plain but the staff are very friendly and competent. The best thing about the hotel is the location - you have a 5-star facility just 30 minutes from the airport via the KILA express, which stops just across from the...

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Helpful?
Thank Wilson C
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear Wilson C, Greetings from Le Meridien Kuala Lumpur!! Thank you for sharing your experience with us. I am happy that you managed to explore our many service and facilities that we have in store for you. We appreciate your comment regarding Free In-room WIFI, and moving forward the Brand is currently looking at this concern and how to integrate...

Melbourne
Reviewed 30 September 2014

We had a 20 hour stopover in KL and because of our comfort at Le Meridien, we only left the hotel for a nearby stroll. Took KLIA and found the hotel easily. Had booked an excellent rate for a club room and were whisked up there for check in. We had asked for a bath with a view and got...

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Helpful?
Thank BronwynMelbourne
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear BronwynMelbourne, Greetings from Le Meridien Kuala Lumpur!! I am happy that you had great 20-hour stopover experience with Le Meridien Kuala Lumpur and hope to welcome you back for a longer staycation with us. The next time, you visit us, discover our many award wining restaurants that surely tantalises your taste buds. Discover more interesting promotions at lemeridienkualalumpur.com. Travel...

Phatthalung Province, Thailand
Reviewed 29 September 2014 via mobile

We ran away from a nearby hotel to Le Meridien because it was near and the price was lower than Hilton and ALoft. It was clean, confortable and safe, but there was nothing fancy about the room. Location wise it was nice and it was just across the small street from the Sentral. I was especially impressed with a bell...

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Helpful?
1Thank persephonyx
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear persephonyx, Greetings from Le Meridien Kuala Lumpur!! Thank you for choosing Le Meridien Kuala Lumpur as your holiday destination in Kuala Lumpur. I am happy that you were able to explore and experience all the service and facilities that we have created for you. Rest assure that I will personally convey your appreciation to Mahadi who was with you...

Reviewed 26 September 2014 via mobile

Overall the stay was good. Excellent in some areas. In particular check-in was 'hassle free'. I have requested during my stay for the room to be made up during the day. Never was. The attendant usually comes during late noon. My recent trip was for a marathon and getting around was not in-favour, so requested through the concierge for some...

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Helpful?
1Thank Ak Md Amirul As... B
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear Ak Md Amirul As_B, Greetings from Le Meridien Kuala Lumpur!! Thank you for sharing your experience with us, however I apologise that some of your requests were not met by our team. Your feedback has been discussed with the housekeeping and concierge team in order for them to be better prepared. Please contact me directly should you be coming...

Jakarta, Indonesia
Reviewed 25 September 2014 via mobile

Big plus: excellent location. Just a hop away from KL sentral. Very convenient given my late night arrival in KL. Check in was quick and very friendly. Good view from room. Minus: key card did not seem to work properly, especially in the lifts. Had to repeatedly insert the card over and over again before it worked. On one occasion...

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Helpful?
1Thank ST4347
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear ST4347, Greetings from Le Meridien Kuala Lumpur!! Thank you for sharing your experience with us. I sincerely would like to extend my apologies for negative experience with our key card. We have been working very closely with the manufacture and will look at changing the system if the current efforts are not able to be rectified. In terms of...

Singapore, Singapore
Reviewed 24 September 2014

The traffic in KL can be terrible on a Friday afternoon. Flying in to KLIA, jump on the KLIA express and head to Sentral station, exit and walk 5 minutes to the hotel, avoiding all peak hour traffic. We stayed in a club room and the staff could not have been more helpful. The rooms are not as well finished...

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Helpful?
1Thank victoriabitter67
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear victoriabitter67, Greetings from Le Meridien Kuala Lumpur!! Thank you for selecting Le Meridien Kuala Lumpur as your holiday destination. I am happy that you were able to enjoy the service and facilities that the hotel has in store for you. Travel safe and have a great day. Warm regards, Harvey J. Thompson General Manager

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 24 September 2014 via mobile

So my missus and I was curious about the experience at Le Meridian. Average hotel. The Starwood preferred guest rooms show signs of aging. The water drainage knob on the bathtub appeared damaged and made it a real challenge to let the water out. Beds were comfortable and the room was of decent size. There's also the now popular pillow...

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Helpful?
2Thank ShayneHi
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear ShayneHi, Greetings from Le Meridien Kuala Lumpur!! Thank you for sharing your experience with us. We appreciate your comment regarding the condition of the room and bathroom being outdated and have highlighted with my engineering team regarding the drainage knob in the bathtub. However, I am happy to announce that we are in the midst of re-designing and refreshing...

Melbourne, Australia
Reviewed 24 September 2014

I only stayed 2 days but I was impressed with how friendly and helpful every staff member was. I was travelling with a young toddler and was offered help at all time. My luggage were carried all the way to the MH check in desks and the KLIA express train. Our flight was cancelled and we were checked in in...

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Helpful?
1Thank melb3056
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear melb3056, Greetings from Le Meridien Kuala Lumpur!! I am happy that you were able to have an enjoyable 2-day stay with Le Meridien Kuala Lumpur. Travel safe and we look forward to welcoming you back to Le Meridien Kuala Lumpur soon. Warm regards, Harvey J. Thompson General Manager

Reviewed 21 September 2014

This is an SPG property that penalizes SPG members. Beware, if you use any of your SPG benefits, this hotel will strip you of all other extras that are available on a complimentary basis to others. When you ask for consideration as a longtime SPG member, the front desk manager will further treat you with scorn. So, the conclusion is:...

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Helpful?
4Thank Tryitoutnow
LeMeridienKL, General Manager at Le Meridien Kuala Lumpur, responded to this review

Dear Tryitoutnow, Greetings from Le Meridien Kuala Lumpur!! I sincerely apologise for the unwelcome service you have experiences with regards to SPG redemption and would like to understand what may have occurred. Please contact me directly (harveyj.thompson.@lemeridien.com) so that I can help address your comments and make the necessary changes with my team. Warm regards, Harvey J. Thompson General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Gastro Sentral
Gastro Sentral
Cuisines: Bar, Contemporary, Fusion, Pub, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Awarded by Expatriate Lifestyle Magazine with 2013 Best Business Hotel Excellence Award, Le Meridien Kuala Lumpur is the ultimate place for indulgence whenever one visits Malaysia. Strategically located at the Kuala Lumpur Sentral precinct, the business and transportation hub adjacent to Kuala Lumpur city centre, the hotel is easily accessible through a network of integrated rail connections. The Kuala Lumpur International Airport (KLIA) and KLIA2 are just 28 minutes and 33 minutes from the Hotel via the KLIA Express. The integrated Nu Sentral Mall allows guests the opportunity to discover retail therapy before commuting to the airport. ... more   less 

Additional Information about Le Meridien Kuala Lumpur

Address: No.2 Jalan Stesen Sentral | Sentral Stesen, Kuala Lumpur 50470, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $103 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Kuala Lumpur 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Le Meridien Kuala Lumpur Hotel Kuala Lumpur
Meridien Kuala Lumpur
Kuala Lumpur Le Meridien
Hotel Style:
#11 Spa Hotel in Kuala Lumpur
#14 Romantic Hotel in Kuala Lumpur
#15 Business Hotel in Kuala Lumpur
#16 Family Hotel in Kuala Lumpur
#20 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Le Meridien Kuala Lumpur staff and other travellers.
26 questions
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Questions? Get answers from Le Meridien Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very good location”
 of 5 bubbles ronbrendan318, 5 Dec 2016 | Read review
“Upper level rooms”
 of 5 bubbles Rodney17, 1 Dec 2016 | Read review
“Corner suits are huge and ask for a pool view rooms.”
 of 5 bubbles VijayaratinamRamah, 25 Nov 2016 | Read review
“must get the higher floor for better view”
 of 5 bubbles marius_tun, 18 Nov 2016 | Read review
“over looking the lake gardens.”
 of 5 bubbles radhakrishnang2015, 11 Nov 2016 | Read review
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