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Shangri-La Hotel Kuala Lumpur

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Traveller (4395)
Room & Suite (1372)
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Overview
Hotel website
E-mail hotel
11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Shangri-La Hotel Kuala Lumpur
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,792)
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6,677 results
Traveller rating
4,972
1,243
323
80
59
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LanguageEnglish
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4,972
1,243
323
80
59
Show reviews that mention
All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel breakfast buffet pool area is five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6,677 reviews
Reviewed yesterday via mobile

Location very central for Petronas towers and other interesting places. Breakfast amazing. Service is top. We could also use th Club facilities with high tea in the afternoon. We stayed her one night and enjoyed it very much. Parking in the building

Thank Mackster Z
Hotel's Favourite
Reviewed 14 January 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

3  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 15 January 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed 2 days ago via mobile

Really nice hotel, excellent staff , we had the basic room which was nice. Would recommend highly , good quality for the price. Pool area is not so nice but didn't really matter for us as our trip was to visit Kuala Lumpur not staying...More

Thank Clem938
Reviewed 2 days ago via mobile

We stayed in this lovely hotel in KL to be handy to both the KL Tower and The Petronas Twin Towers. It was both. Lovely room, great service and good for food and drinks. The staff arranged tickets for the Petronas Towers and recommended a...More

Thank I H
Reviewed 3 days ago

Spent five days in Kuala Lumpur on business. Was in and out of hotel and spent allot of time in the executive lounge catching up on work and a couple of meetings. Hotel as always is my home base and the reasons are the service...More

Thank Hugh S
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Wheelchair Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 110 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kuala Lumpur
#1 Romantic Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 110 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kuala Lumpur
#1 Romantic Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (4,395)
Room & Suite (1,372)
Dining (499)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
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Questions & Answers
Ask a question
pink1987
13 October 2018|
AnswerShow all 14 answers
Response from Sanitv | Reviewed this property |
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
1
Vote
snid9701
16 September 2018|
AnswerShow all 6 answers
Response from Adrian S | Reviewed this property |
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at... More
0
Votes
snid9701
16 September 2018|
AnswerShow all 4 answers
Response from Vasos P | Reviewed this property |
Yes there is a market at Bukit Bintang (near Jalan Alor) and China Town which is about 30 minutes away by monorail. You can get directions from concierge. Best regards Vasos
1
Vote
Room Tips
"Make sure you get the executive club privilege - well worth it"
605hughs
3 days ago
Read review
"Always Choose Pool View Rooms"
MohamedF508
6 days ago
Read review
"You owe yourself to try out Shang Palace for their authentic Cantonese cuisine!"
EweAun
1 week ago
Read review
"i chose to stay at level 5, though it is low floor, its OK."
choonwail
1 week ago
Read review
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