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24/12/2017 25/12/2017
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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    24/12/2017 25/12/2017
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     23 people are viewing this hotel
    USD 157*
    USD 139*
    SAVE USD 18
    USD 157*
    USD 139*
    SAVE USD 18
    USD 145*
    Traveller (3823)
    Room & Suite (1073)
    Dining (465)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (960 reviews)
    “lemon garden” (239 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Festive Package
    Hotel deals
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (7,330)
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    1 - 5 of 6,305 reviews

    Reviewed yesterday

    We stayed for 4 days November 2017, and it is truly awesome. We had an executive suite and used the executive lounge for breakfast and evening drinks/canapes. You pay extra but it is worth it. All staff were excellent and know how to make their...More

    Thank John W
    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    8  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed 4 days ago

    Excellence has a meaning. Its called Shang-ri La KL. People are an awesome bunch! Food quality unmatched Room quality unmatched Everyone at Shang is trained to anticipate a Guests stay pattern and the next day you feel like they knew every step of the way...More

    Review collected in partnership with shangri-la.com
    Thank luismanickam
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 3 days ago

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Kuala Lumpur and for this fabulous review of our hotel. I am glad to learn that you had an excellent stay experience with us and we certainly look forward to welcoming you back for...More

    Reviewed 4 days ago via mobile

    Stayed in this hotel due to business trip purposes, overall the facility given was nice, receptionist’s response rate is very active,taxi services or pickup service arrange by hotel is very responsive. Breakfast comes with various variety, available from 6am to 1030am if I am not...More

    Thank LCC8585
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 3 days ago

    Dear Guest, Thank you for choosing to stay with Shangri-La Hotel, Kuala Lumpur during your recent business trip to Kuala Lumpur and for taking the time to write this lovely review. I am happy to note that we have met your expectations and that you...More

    Reviewed 5 days ago

    Just spent three nights here after a 3 week holiday in Australia. Recommended by Trailfinders to us it was spot on. We booked and were upgraded to the Horizon Club, an executive lounge facility which serves afternoon tea between 3-5 pm followed by afternoon cocktails...More

    Thank Steve T
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 4 days ago

    Dear Guest, Thank you for giving us such a wonderful review on TripAdvisor and I am truly honoured to know that Shangri-La Hotel, Kuala Lumpur is the nicest hotel you have ever experienced. It would be our pleasure to welcome you back for another memorable...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 119 - USD 166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Agoda, Expedia, Ctrip TA, Hotwire, Travelocity, Orbitz, Cancelon, HotelQuickly and Evoline ltd so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3823)
    Room & Suite (1073)
    Dining (465)
    Pool & Beach (185)
    Hotel & Grounds (2219)
    Bathroom (195)
    Business Centre & Event Rooms (14)
    Family and Play Areas (12)
    Nearby
    Nearby HotelsSee all 349 hotels in Kuala Lumpur
    Pacific Regency Hotel Suites
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    .10 km away
     
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    5,047 reviews
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    1,825 reviews
    .27 km away
     
    Concorde Hotel Kuala Lumpur
    2,158 reviews
    .16 km away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    582 reviews
    .07 km away
    Shang Palace
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    Hard Rock Cafe
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    .17 km away
    Zipangu
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    Nearby Attractions
    Menara Kuala Lumpur
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    .30 km away
    Ask a question
    Questions & Answers
    Ahmed A
    10 November 2017|
    AnswerShow all 9 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, you may contact us to arrange airport transfer services. Thank you.
    0
    Votes
    Tanjams2014
    3 November 2017|
    AnswerShow all 4 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we have an outdoor swimming pool in our hotel. You may view the pool image on our official website. Thank you.
    0
    Votes
    KHA13D
    17 October 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we regret to inform you that we do not have room with pool access.
    0
    Votes
    Room Tips
    "Executive rooms on the 21st floor"
    Read review
    "High rooms are quiet, suites are large"
    Read review
    "Choose horizon club room for better coverage iof your needs"
    Read review
    "Upper level rooms in the Horizon Club"
    Read review
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