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31/12/2017 01/01/2018
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    Mandarin Oriental, Kuala Lumpur

    Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
    011 60 3-2380 8888
    Hotel website
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    31/12/2017 01/01/2018
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    Traveller (2901)
    Room & Suite (941)
    Dining (379)
    • Excellent75%
    • Very good19%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “petronas towers” (666 reviews)
    “the club lounge” (245 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    5.0 Star Hotel
    All hotel details
    Offers from Mandarin Oriental, Kuala Lumpur
    Special Offer: Complimentary 4th Night
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    31 Dec.1 Jan.
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (5,055)
    There are newer reviews for Mandarin Oriental, Kuala Lumpur
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    11 - 15 of 4,185 reviews

    Reviewed 1 week ago

    1. Check in check out should be improved. You need to wait for long. There are enough staff members just roaming around the lobby. 2. High speed internet is chargeable 3. Staff wants to charge half day rate even for 1-2 hours of late check...More

    Review collected in partnership with this hotel
    Thank nalinchandna
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 6 days ago

    Dear nalinchandna Thank you for your review and I have taken good note of your feedback. I sincerely regret to note of your observations on our reception service, internet access and complimentary late check-out which has been shared with our managers for review to enhance...More

    Reviewed 1 week ago

    We arrived unexpectedly early in the morning around 8am as our flight had been changed. Warmly welcomed by Sukarno on arrival we were taken directly to the Club Level Floor, and a delightful girl, Zatun, sat us down and checked us in, She told us...More

    1  Thank Linda S
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 6 days ago

    Dear Linda S It’s an absolute pleasure to know that you had a superb stay with us. Our colleagues are dedicated to provide our guests with an unforgettable experience at Mandarin Oriental. Sukarno, Zatun and Aaron would be deeply motivated by your positive feedback. Thank...More

    Reviewed 1 week ago

    The Mandarin Hotel is conveniently located just beside the KLCC park and the Petronas Twin Towers. The hotel is very big and has many restaurants, a spa, infinity pool, gym, and so on. The overall ambiance is very nice and gives you a luxury feel....More

    1  Thank Fredrik E
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 6 days ago

    Dear Fredrik E It is so uplifting to receive your positive post and to know that you enjoyed all aspects of your stay with us, ie room, F&B, spa, pool, gym, our strategic location in the city and colleagues’ genuine warm hospitality. Thank you for...More

    Reviewed 1 week ago via mobile

    Room: Room was very clean and very comfortable. Size of the room was very big. Location: The best part of this hotel; very near to Twin Towers and near to a shopping mall which also has a great food court. Other facilities: The fitness center...More

    1  Thank as_yaacob
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 1 week ago

    Dear as_yaacob Your post title “One of the best luxurious hotel!’ is most uplifting! I am truly happy that you enjoyed our hotel’s facilities and colleagues’ warm hospitality on this occasion. Thank you very much for your positive post and we look forward to the...More

    Reviewed 1 week ago

    It is many years since we had the opportunity to stay at the Mandarin Oriental hotel in Kuala Lumpur so we were excited to go back and see how things had changed. There has been various renovations since our last visit all of which are...More

    2  Thank Richard d
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 1 week ago

    Dear Richard d It’s gratifying to receive such fantastic feedback, especially from a return guest. Your lovely comments will deeply motivate our colleagues to the highest level. Zatun & Ayadd would be thrilled to receive your special recognition on this occasion. Thank you for your...More

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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    • Price range
    • USD 150 - USD 298 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kuala Lumpur
    • #2 Spa Hotel in Kuala Lumpur
    • #4 Luxury Hotel in Kuala Lumpur
    • #4 Romantic Hotel in Kuala Lumpur
    • #6 Family Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 643
    • Reservation Options
    • TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Travelocity, Expedia, Hotels.com, Ctrip TA, TripOnline SA, Hotwire, Orbitz, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Mandarin Oriental, Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur ,
    • Mandarin Kuala Lumpur ,
    • Kuala Lumpur Mandarin Oriental
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    Traveller (2901)
    Room & Suite (941)
    Dining (379)
    Pool & Beach (209)
    Hotel & Grounds (1602)
    Bathroom (176)
    Business Centre & Event Rooms (15)
    Family and Play Areas (5)
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    Gordon L
    15 December 2017|
    Response from Christopher R | Reviewed this property |
    Sorry but I am not sure about that one. My advice is for you to email the hotel direct. Staff there are excellent including the Concierge who will go out of his way to assist visitors.
    7 December 2017|
    AnswerShow all 4 answers
    Response from smz7811 | Reviewed this property |
    From the Mandarin Oriental it’s not even a one minute walk. Very very convenient.
    6 December 2017|
    Response from PollyAbderdeenshire | Reviewed this property |
    Not sure what Breakfast options are included if you are not in a Club room as we were, sorry I cannot be of more help
    Room Tips
    "A park view is lovely"
    Read review
    "Pay the extra and go for a club room, you will not regret it."
    Read review
    "splash out on a Towers View Club room - you won't regret it"
    Read review
    "Choose a Club room (24th floor and above)"
    Read review
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