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Mandarin Oriental, Kuala Lumpur

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Mandarin Oriental, Kuala Lumpur
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4,431 Reviews from our TripAdvisor Community

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Showing 3,663: English reviews
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Reviewed yesterday NEWvia mobile

We stayed in the Mandrian Oriental for one night during a layover in KL. It is a beautiful hotel and the room was fabulous and the bed luxurious. We were given a gorgeous selection of handmade chocolates on arrival which was a lovely touch. Unfortunately our stay was too brief for us to use all of the facilities available but...

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Helpful?
1Thank Stephanie W
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Stephanie W Thank you for your lovely description of our hotel and we are happy to hear of your fabulous stay with us on this occasion. We look forward to welcome you back for a much longer stay and to enjoy our hotel’s many facilities in the not too distant future. Warm regards Frank P Stocek General Manager

Isle of Man, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Stayed here for two nights en-route to Phuket, I don't get the opportunity to review many places that are so good, but the Mandarin Oriental, KL is right up there with the best of them. Firstly, the check in process, on arrival from the airport our bags were taken from the taxi, next seen in our room, just a few...

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Helpful?
3Thank Mannanan
About Hotel's Favourite Review
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Mannanan Thank you very much for your glowing endorsement on our Club Lounge’s facilities and colleagues’ impeccable service. I am delighted to read how much you enjoyed yourselves and am most pleased to note that my team took exceptional care of you during your stay with us. We look forward to your return soon! Cheers Frank P Stocek General...

Singapore, Singapore
Reviewed 2 days ago NEW

Stayed there on 3 occasions and recent one for my upcoming anniversary. My partner and I love the facilities especially the chilli margarita at the pool side bar. Hotel is Centrally located with great bars within walking distant. Attentive staff and room with great view! We look forward to coming back to the hotel soon.

Review collected in partnership with this hotel
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Helpful?
1Thank Awesome-Spice
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Awesome-Spice It’s rewarding to receive such brilliant feedback from a return guest and your lavish praise will deeply inspire our colleagues to consistently deliver exemplary service. Thank you for your loyal patronage towards our hotel and we look forward to provide you and your partner another outstanding experience at Mandarin Oriental. See you soon! Cheers Frank P Stocek General...

Dublin
Reviewed 2 days ago NEW

We stayed at the Mandarin Oriental for 1 night at the end of our 3 week honeymoon. We had stayed in some amazing hotels during our trip and the Mandarin Oriental did not disappoint! When we arrived I was presented with a gorgeous bouquet of orchids to celebrate our honeymoon which was lovely! We booked a room that included access...

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Helpful?
1Thank mini_breaks_10
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear mini_breaks_10 I am truly happy to hear that we could be part of your memorable honeymoon trip and that you had an unforgettable experience at Mandarin Oriental. Thank you for your recommendation of our hotel and also commendation on our colleagues’ warm genuine hospitality which you had experienced on this occasion. Great to know that you loved our gorgeous...

Tokyo Prefecture, Japan
Reviewed 3 days ago NEW

after my business meeting, I stayed only weekend for my relax!! my room was corner room with great park view and room was really comfortable!!! only wifi was doesnt work and a bit took time. however staff was very helpful and soon fixed. i had afternoon tea, drink in the pool bar.. staff was very friendly and kind! specially swimming...

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Helpful?
1Thank Hisae Y
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Hisae Y I am elated to hear that you had a most relaxing weekend at Mandarin Oriental. It’s splendid that you enjoyed your room with the park view as well as our gorgeous swimming pool. Our pool side colleagues would be thrilled to receive your commendation on this occasion. Thank you for your brilliant review and kind patronage, we...

Bargo, Australia
Reviewed 3 days ago NEW

Great Location and beautiful hotel Only stayed a night but was best night sleep i had on my trip 5 Star!! Hotel was right next door to the towers had a great view from room Walking distance to most places we wanted to visit for our overnight stay in KL would highly recommend and stay again

Review collected in partnership with this hotel
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Helpful?
1Thank bizzialice
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear bizzialice We love to hear from our guests and greatly appreciate your high recommendation of our hotel on this occasion. It’s great to that your family had a wonderful time at Mandarin Oriental and enjoyed the hotel’s close proximity to the city’s attractions. We look forward to welcome you family back for another fabulous sojourn in the not too...

New York City, New York
Reviewed 4 days ago NEWvia mobile

I am very well acquainted with Mandarin Oriental hotels ( "La Grande Dame" in Bangkok is my very favorite hotel ever), so it was natural to choose to stay at the Mandarin Oriental in Kuala Lumpur. I am glad I did. It was a business trip to attend a meeting at the Kuala Lumpur Convention Center, literally next door. It...

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Helpful?
1Thank barbarabt
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear barbarabt Thank you very much for your beautiful description of our hotel’s facilities and colleagues’ exemplary service on this occasion. We are honoured to receive your compliments and truly happy to know that enjoyed our pool/spa facilities, buffet breakfast at Mosaic as well your wonderful dinner at Mandarin Grill. It is our pleasure to serve you. Once again, thank...

Barcelona, Spain
Reviewed 5 days ago NEW

great hotel, perfect location, kind & professional staff, wonderful swimming pool, delicious breakfast, comfortable room,...all in all great value for money. It was hard to leave! I strongly recommend when in KL.

Review collected in partnership with this hotel
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Helpful?
1Thank MBrunelleschi
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear MBrunelleschi Thank you very much for such a ‘heavenly’ description of our hotel and we greatly appreciate your strong recommendation of our hotel. Your lavish praise will deeply inspire our colleagues in our mission to completely delight and satisfy our guests! We look forward to see you when you are back in KL. Warmest regards Frank P Stocek General...

Reviewed 6 days ago NEWvia mobile

Stay 2 nights at corner room, the best view we had. One side is park view and the other is klcc view. Room is spacious, with standard amenities. We ordered in room dining a few times for breakfast & dinner. Foods delicious as expected and I love how they set up the mobile dining table. I had a great mom...

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Helpful?
2Thank Salizawati S
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Salizwati S I am truly happy that we met your expectations and greatly appreciate your commendation on our Room Service and spa treatment. I hope your fantastic experience on this occasion will bring your family back to enjoy our hotel’s many facilities. See you again soon…. Warmest regards Frank P Stocek General Manager

Melbourne, Australia
Reviewed 6 days ago NEW

Excellent service. Friendly staff. Room was un excellent condition and very good presentation. Food was very good. Can't wait to come back again. Overall this hotel is extremely good and vakue for money.

Review collected in partnership with this hotel
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Helpful?
1Thank ahi2017
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear ahi2017 Thank you for your excellent feedback which I look forward to share with our colleagues. We love to hear from our guests, especially on such lovely comments which will deeply motivate our team to the highest level. We await your return soon! Cheers Frank P Stock General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $185 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Kuala Lumpur staff and other travellers.
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Questions? Get answers from Mandarin Oriental, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, great views from the rooms, amazing dinner buffet”
 of 5 bubbles Tamara953, 22 Feb 2017 | Read review
“Clean, nice and room service is Excellent”
 of 5 bubbles winniec191, 19 Feb 2017 | Read review
“chose a club room”
 of 5 bubbles 107trishm, 16 Feb 2017 | Read review
“Sorry didn't stay only for drinks and nibbles”
 of 5 bubbles 123RayD, 15 Feb 2017 | Read review
“allover good, parkvieu are the best.”
 of 5 bubbles afrassiabd, 14 Feb 2017 | Read review
5 of 5