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Mandarin Oriental, Kuala Lumpur

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Traveller (3665)
Room & Suite (1112)
Dining (395)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Luxury
HOTEL CLASS
Hotel links
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Reviews & more
5,852Reviews
3,848Photos
66Q+A
100Room tips
Traveller rating
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Popular mentions
My wife and I stayed at the Mandarin Oriental Kuala Lumpur early this month. We enjoyed the stay and overall the experience was very good. It has easy access to the underground train service which in itself is very reliable and makes sight seeing easy and affordable. The
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear daniel169 It’s splendid that you had a wonderful experience overall and enjoyed the room and gym facilities. We have noted your comments on the availability of a bathroom door and wines available at our Club Lounge which we will review to enhance our standards. Thank you for your kind patronage and recommendation on our hotel. We certainly look forward to welcome you and your wife back to our hotel in the near future. Warm regards Frank P Stocek General Manager
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Hotel's Favourite
I stayed at the Mandarin Oriental, Kuala Lumpur for a family trip. Positives: - excellent service experienced from check-in, daily interactions till check-out. I would like to compliment the staff at the pool (on 11 & 12 Dec) for their attentive service shown. The staff at the
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 4 weeks ago
Dear KevinKSY I greatly appreciate your kind feedback which have been shared with our managers. Thank you for your commendation on our staff’s exemplary service and our management has taken good note of your comments on the room service order, rollaway bed and bathroom drainage for immediate address to enhance our standards. My sincere apologies for the negative impression reflected and inconvenience caused. Your kind patronage is much appreciated and we look forward to welcome your family back for a more seamless stay, the next time. Till then, happy holidays and warm wishes for 2019! Cheers Frank P Stocek General Manager
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A great hotel with a fantastic swimming pool over looking KLCC park. Service mostly excellent although the breakfast restaurant was overcrowded with slow service at times. Located beside the twin towers and a short walk from KLCC metro station.
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear SteveMus2016 Thank you for your lovely review and we greatly appreciate your kind patronage. We look forward to welcome you back to our hotel when your travels bring you KL. Cheers Frank P Stocek General Manager
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I love the room, space, food, staffs and services 👍👍👍 guests should communicate well when staying to have a good service & that’s what we had, I would definitely rate this hotel for its excellency.
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear KFares Thank you for your brilliant post and kind patronage. We hope your experience on this occasion will bring you back here soon! Cheers Frank P Stocek General Manager
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This hotel is one of the best hotels I have stayed at in a long time. The staff were very friendly, helpful and always available to assist with needs. The pool plus poolside restaurant are a great way to unwind after a busy day at work. Also the location so close to KLCC is
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Review collected in partnership with this hotel
Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear Azelle86 A very lovely endorsement on our hotel's facilities and great staff - thank you very much! We look forward to welcome you back for another grand experience at Mandarin Oriental. Cheers Frank P Stocek General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
公園にある噴水
view of the fireworks from the room.
Two windows facing different views
Parkview room
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123456223
Hi, yes you can book the limousine service through the hotel, or book a ride with grab upon arrival, but the most convenient would be to just to book a taxi upon arrival at the taxi counter which is located on the way out of departure hall.
0 votes
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Hi, I am pretty sure you can have breakfast and lunch at the pool but I do not k ow whether or not non guests are allowed to spend the day at the pool... you might want to reach out and ask, they are extremely nice. Hope this helps
1 vote
Are smoking rooms available on a high floor with either a garden or twin tower view?
I know they do have rooms for smoker. When you make the reservation make sure you indicate you prefer a room for smokers.
0 votes
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Hi, I wasn't charged when I used them earlier in the year but I suppose a quick email would clear it up for sure. I do think they expect you to purchase a drink/snack when you use any of the poolside facilities, but all things considered it is not expensive and the service is one of the best I have ever seen..
1 vote
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12345614
"Get a free room upgrade by joining the hotel's loyalty program"
"Rooms facing the park has better view. "
"Choose the Club Level"
"Get as high up as possible - ideally facing the sunrise or sunset - depending on your lifestyle"
"If you can, go for club floor rooms for premium service"
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12345620
PRICE RANGE
USD 155 - USD 304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpurmandarin kuala lumpurkuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
643
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