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Mandarin Oriental, Kuala Lumpur

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Mandarin Oriental, Kuala Lumpur
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4,424 Reviews from our TripAdvisor Community

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Showing 3,657: English reviews
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Barcelona, Spain
Reviewed yesterday NEW

great hotel, perfect location, kind & professional staff, wonderful swimming pool, delicious breakfast, comfortable room,...all in all great value for money. It was hard to leave! I strongly recommend when in KL.

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1Thank MBrunelleschi
Isle of Man, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Stayed here for two nights en-route to Phuket, I don't get the opportunity to review many places that are so good, but the Mandarin Oriental, KL is right up there with the best of them. Firstly, the check in process, on arrival from the airport our bags were taken from the taxi, next seen in our room, just a few...

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3Thank Mannanan
About Hotel's Favourite Review
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Mannanan Thank you very much for your glowing endorsement on our Club Lounge’s facilities and colleagues’ impeccable service. I am delighted to read how much you enjoyed yourselves and am most pleased to note that my team took exceptional care of you during your stay with us. We look forward to your return soon! Cheers Frank P Stocek General...

Reviewed 2 days ago NEWvia mobile

Stay 2 nights at corner room, the best view we had. One side is park view and the other is klcc view. Room is spacious, with standard amenities. We ordered in room dining a few times for breakfast & dinner. Foods delicious as expected and I love how they set up the mobile dining table. I had a great mom...

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2Thank Salizawati S
Melbourne, Australia
Reviewed 2 days ago NEW

Excellent service. Friendly staff. Room was un excellent condition and very good presentation. Food was very good. Can't wait to come back again. Overall this hotel is extremely good and vakue for money.

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1Thank ahi2017
Glasgow, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed 5 nights in a club room basis which cost a bit more than a standard room but came with a package of extras including access to club floor , buffet breakfast light lunch, afternoon tea, early evening cocktails (including champagne ),dinner and a daily laundry service of up to 5 items. All told it was well worth the...

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2Thank davidmacp2016
Sutton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Even from the lobby you know this place is good. From fresh flowers and chandeliers to the wide expanse of the restaurant and check in The room was an ok size Bathroom. Very nice Best thing was the view of the towers from our window. Just amazing Breakfast was exceptional

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1Thank sebastien f
Oostkerke, Belgium
Reviewed 3 days ago NEW

Had one faboulus night and day in this wonderful, caring hotel! Hope to come back everything wAs just perfect could not think of anything missing. Helpful staff, delightful food , wonderfully decoration

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1Thank karinw153
St. Petersburg, Russia
Reviewed 3 days ago NEW

Great central location, great views from the rooms to Twin Tower, amazing dinner buffet for 30 Euro about. The location is opposite KLCC Twin Tower. A lot of restaurants luxury clubs insides the hotel as well as near by.

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1Thank Tamara953
Singapore, Singapore
Reviewed 4 days ago NEW

Been met with great service since my arrival all the way till my departure. They really impressed me on the level of service they provide. Room are great especially the view of the twin tower. Keep up the good work.

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1Thank Manrock21
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Manrock21 It’s gratifying to hear of our colleagues’ great service which you had experienced on your recent visit. We greatly appreciate your kind patronage and look forward to welcome your family back for another impressive stay at Mandarin Oriental. Warmest regards Frank P Stocek General Manager

Warwick,England
Reviewed 4 days ago NEW

Stated at the Mandarin for three days before transferring to Langkawi. At every point of our stay, the service we received exceeded our expectations. One of our bags was temporarily lost at KL airport but the hotel where so helpful in understanding the problem and helping to find out where our bag was. We were upgraded to a club room...

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2Thank Whitejade4
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Whitejade4 I am truly happy to hear that we exceeded your expectations during your recent stay with us and hope you brought home with you a lovely memory of your Malaysian holiday. Tracy and our team would be thrilled to know that they had presented you with a superb experience at Mandarin Oreintal and we look forward to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $183 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Kuala Lumpur staff and other travellers.
30 questions
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Questions? Get answers from Mandarin Oriental, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, great views from the rooms, amazing dinner buffet”
 of 5 bubbles Tamara953, 22 Feb 2017 | Read review
“Clean, nice and room service is Excellent”
 of 5 bubbles winniec191, 19 Feb 2017 | Read review
“chose a club room”
 of 5 bubbles 107trishm, 16 Feb 2017 | Read review
“Sorry didn't stay only for drinks and nibbles”
 of 5 bubbles 123RayD, 15 Feb 2017 | Read review
“allover good, parkvieu are the best.”
 of 5 bubbles afrassiabd, 14 Feb 2017 | Read review
5 of 5