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Traveller (1712)
Room & Suite (658)
Dining (183)
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Overview
  • Excellent47%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(315 reviews)
“taman sari”(56 reviews)
“bukit bintang”(253 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,219)
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3,595 results
Traveller rating
1,634
1,202
451
168
140
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1,634
1,202
451
168
140
Show reviews that mention
All reviewsthe club loungetaman saribukit bintangpetronas towersmonorail stationbuffet breakfastpavilion mallrotanashoppingklsinksfoyertaxisindianasiachinatown
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21 - 25 of 3,595 reviews
Reviewed 2 weeks ago via mobile

Fabulous hotel, upgraded to suite which was perfect,views to the petronas towers.Hosptitality lounge wonderful,the staff amazing could not do enough for you .Would like to say a special thanks to Ashikin and Irma and all the girls who unfortunately we did not get their names,...More

1  Thank peter a
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 2 weeks ago

Dear peter a, Thank you for staying with us and for posting your review on Trip Advisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! Besides of our location, we are glad you had enjoyed our breakfast selection at...More

Reviewed 2 weeks ago

I think I landed lucky with this choice. It really is mid range in most aspects and that is a good thing and the staff are great. This rooms were a little tired but very adequate , the pool and pool area was clean and...More

Thank feedback-and-wine
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 2 weeks ago

Dear feedback-and-wine, Thank you for staying with us and for posting your review on Trip Advisor. Besides of our location, we are glad you had enjoyed our breakfast selection as it is one of the best in town! I do agree with you on the...More

Reviewed 2 weeks ago via mobile

We stayed three nights in the Istana Hotel and loved every moment. Staff was really kind and helpful - thanks for that!! Rooms are a bit outdated; but they are very clean, which is the most important. Breakfast was definitely the best we have had...More

1  Thank MilijanaZ
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 2 weeks ago

Dear MilijanaZ, Thank you for staying with us and for posting your review on Trip Advisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! Besides of our location, we are glad you had enjoyed our breakfast selection as it...More

Reviewed 3 weeks ago

Great place to stay, near food market and bars. Room is clean and big enough but facilities is a bit old and out of order. 1. Living room lighting is too dark. 2. Living room TV is out of order. Called service to fix it...More

Review collected in partnership with this hotel
Thank cirehui
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 3 weeks ago

Dear Mr, Thank you for staying with us and for posting your review on Trip Advisor. I would like to apologize for not meeting expectation during your stay with us. Whilst there is no excuse for the service inefficiency that you had experienced, please be...More

A TripAdvisor Member
13
Reviewed 3 weeks ago via mobile

If you are looking to stay in KLCC this is the place to stay at. Very nice hotel, excellent breakfast, very helpful and professional staff. We booked it again on our return from Langkawi as we liked it. We enjoyed our stay at Istanbul Hotel....More

Thank A TripAdvisor Member
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 3 weeks ago

Dear Guest, Thank you for staying with us and for posting your review on Trip Advisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! Besides of our location, we are glad you had enjoyed our breakfast selection as it...More

View more reviews
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 75 - USD 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#26 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 75 - USD 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#26 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1712)
Room & Suite (658)
Dining (183)
Pool & Beach (83)
Amenities (41)
Business Centre & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
zainab a
26 March 2018|
AnswerShow all 2 answers
Response from Hotel_Istana_KL | Property representative |
Hi zainab a, Thank you for your query. As explained by Sean, hotels do not get any discount nor we are appointed agents for any theme attractions. However, from time to time, we do get flyers delivered from various theme... More
0
Votes
Eghlidi_Mehdi
21 January 2018|
AnswerShow all 4 answers
Response from Hotel_Istana_KL | Property representative |
Dear Guest - you have independent guest replying to your query. I believe we dont have to sing our own laurels anymore. We hope you will find the same perspective when you arrive at Hotel Istana. We might not be the best... More
1
Vote
Leesree_and_Subbi
15 January 2018|
AnswerShow all 4 answers
Response from Hotel_Istana_KL | Property representative |
Dear Guest, we do have both King and Twin options and you may choose either of them. Please contact us directly and we will be happy to assist you with your choice. Thank you
1
Vote
Room Tips
"Ask for a room that can see the Twin Tower."
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"Get a room at the 20th floor if you want to avail of the club benefits, for convenience. More spacious rooms..."
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"suite or room with lounge acces"
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"Get the rooms that face the Petronas Twin Towers at the distance. Looks striking at night."
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