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Hotel Istana

4,114 reviews
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Traveller (1656)
Room & Suite (646)
Dining (182)
Overview
  • Excellent47%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(308 reviews)
“bukit bintang”(255 reviews)
“petronas towers”(229 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (4,114)Write a Review
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441
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1,589
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441
168
138
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All reviewsthe club loungebukit bintangpetronas towersmonorail stationhotel lobbypavilion mallbuffet breakfastlate checkshoppingklmallssinksmalaymsindianasiachinatown
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1,441 - 1,445 of 3,504 reviews
Reviewed 31 May 2015

Centrally located, friendly staff, amazing breakfast selection, rooms clean and well appointed. Bed very hard, but when I enquired at reception, they placed a mattress topper on it which improved the comfort. Gym equipment was great. TV reception very ordinary and not what we were...More

1  Thank TaigumTravellers
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 31 May 2015

Dear Taigum Travellers, Thank you so much for review on Trip Advisor and thank you for staying with us. Indeed, our breakfast is the best in town and majority of our guest appreciates it. TV reception is being looked into your room and we apologize...More

Reviewed 30 May 2015

We can highly recommend this Hotel.It is close to everything and staff are most obliging. This is our first time in KL and we will return again.Thoroughly enjoyed everything. Breakfasts amazing. Close to train and KL Tower.Shopping Centre a 5 min walk away.Very central. Overall...More

2  Thank suemcg1954
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 31 May 2015

Dear suemcg1954, We are very happy to see that you have enjoyed your stay and that you have posted your wonderful review on Trip Advisor. Thank you for choosing to stay with us and we hope you will recommend us to family and friends and...More

Reviewed 29 May 2015

I liked: The location is great. Handy to Bukit Bintang, the restaurants of Jalan Changkat and Jalan Alor and KLCC. Very nice lobby area and quite good restaurant and breakfast choice. Rooms are fine, nothing too special, but comfortable bed and bid bathroom with full...More

3  Thank Gr64Oz
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 31 May 2015

Dear Gr640z, Thank you for choosing to stay with us and thank you for posting your review on Trip Advisor. The team and I appreciate it. Indeed, our location is absolutely central and we are closed to everything from attractions to shopping. We are so...More

Reviewed 27 May 2015 via mobile

Was there on May 2nd and i wouldn't say it is a fantastic place to stay but it was okay. Didn't seem like 5 star hotel like it says, it was not a convenient place if u decides to go and visit other places. I...More

1  Thank The anonymous L
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 May 2015

Dear The anonymous L, Thank you for staying with us. I just wished that you had shared your experience whilst you were staying with us and we could have had the opportunity to discuss and turn around your experience to a good one. I wonder...More

Reviewed 27 May 2015

Went to this hotel with my wife for our 2nd Honeymoon to KL before heading to Redang Island. We used Monorail to go around KL and surprisingly, this hotel is very conveniently located just a 1 minute walk to a Raja Chulan Monorail station. The...More

2  Thank Andre Y
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 May 2015

Dear ncholas, Thank you for choosing to stay with us at Hotel Istana KLCC. We are very happy to see that your stay was wonderful. We are glad that you liked your room. We have noted your comments with regards to pool and will consider...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 75 - USD 102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#27 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 75 - USD 102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#27 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1656)
Room & Suite (646)
Dining (182)
Pool & Beach (80)
Amenities (41)
Business Centre & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
Eghlidi_Mehdi
21 January 2018|
AnswerShow all 4 answers
Response from Hotel_Istana_KL | Property representative |
Dear Guest - you have independent guest replying to your query. I believe we dont have to sing our own laurels anymore. We hope you will find the same perspective when you arrive at Hotel Istana. We might not be the best... More
1
Vote
Leesree_and_Subbi
15 January 2018|
AnswerShow all 4 answers
Response from Hotel_Istana_KL | Property representative |
Dear Guest, we do have both King and Twin options and you may choose either of them. Please contact us directly and we will be happy to assist you with your choice. Thank you
1
Vote
PalmTreesFreespirit
15 January 2018|
AnswerShow all 9 answers
Response from Hotel_Istana_KL | Property representative |
Dear Guest, some of the loyal guest of hotel Istana has already replied to your query. If you still need any assistance then please contact us via our e-mail (which we are not allowed to list here) and we will be happy to... More
0
Votes
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12345619
Room Tips
"We were on the 5th floor at the side which suited us perfectly."
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"Higher floors give a better view of the surroundings."
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"Pool view rooms are quieter."
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"book a deluxe room with high floor and city or KLCC (twin tower) view"
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