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06/08/2017 07/08/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 102*
    USD 86*
    SAVE USD 16
    USD 92*
    USD 92*
    Traveller (1413)
    Room & Suite (468)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (278 reviews)
    “bukit bintang” (234 reviews)
    “petronas towers” (220 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,763)
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    There are newer reviews for Hotel Istana
    See the most recent reviews

    1,421 - 1,425 of 3,215 reviews

    Reviewed 25 December 2014

    Made reservations 2 months before and inquired about my room. The response time was very quick which already gave me a good feeling. I asked for an early check-in and late check out which they granted. A smoking room was requested by myself. I also...More

    Thank Rina A
    Response from HotelIstana, General Manager at Hotel IstanaResponded 26 December 2014

    Dear Rina, Thank you for choosing to stay with us at Hotel Istana Kuala Lumpur City Centre. Your detailed review of the stay will definitely help the other guest and travellers planning to stay with us. I am so happy to see that everything went...More

    Reviewed 24 December 2014

    This is a lovely, if old, hotel in the heart of KL with no particular views and enormous areas of space. The hotel is very traditional but the staff were fantastic. The club lounge is well worth, great food and wines and good place to...More

    Thank ChrisJR2013
    Response from HotelIstana, General Manager at Hotel IstanaResponded 26 December 2014

    Dear ChrisJR2013, Sir, you being a "Top Contributor" with 130 reviews and 129 helpful votes, have reviewed our property and we feel very happy and very honoured that you wrote such a wonderful review for us. I am so glad that your stay was a...More

    Reviewed 22 December 2014

    My first time stay at the hotel, feeling warm with greetings from friendly staff, room is large with clean bathroom. Breakfast is great with many choices. Swimming pool a little small. Good if the hotel can provide complimentary fruits (apple or banana) like most 5...More

    Thank Kenny2046
    Response from HotelIstana, General Manager at Hotel IstanaResponded 23 December 2014

    Dear Kenny2046, Thank you so much for staying with us and thank you for posting your review on Trip Advisor. The team and I really appreciate it. I have taken note of your complimentary fruits request, we will make sure on your next visit you...More

    Reviewed 22 December 2014

    We stayed at Hotel Istana for 10 nights in December 2014, we are a family of 5, 2 adults and 3 children aged 11, 15 and 17. We had 2 adjoining rooms. The staff were wonderful, check in and out was effortless. The location is...More

    Thank Nancy H
    Response from HotelIstana, General Manager at Hotel IstanaResponded 23 December 2014

    Dear Nancy H, Thank you for choosing us for a long stay of 10 nights and we are so happy to see that the family really enjoyed their time at the Hotel. Thank you for all your kind words as that made our Associates very...More

    Reviewed 21 December 2014

    Third stay at the Istana, won't bother trying anywhere else in Kuala Lumpur. The club floor is great value and superb service. Perfect for business or relaxing stopover as I have done en route to and from Australia. Monir, our room attendant was just brilliant!More

    Thank Ian M
    Response from HotelIstana, General Manager at Hotel IstanaResponded 22 December 2014

    Dear Ian M, Welcome back to Hotel Istana and thank you for being our loyal guest. Thank you for posting your review on Trip Advisor and giving us such a great title. Mounir is definitely our super star in the Housekeeping team. Thank you for...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 74 - USD 156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Orbitz, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1413)
    Room & Suite (468)
    Dining (172)
    Pool & Beach (74)
    Hotel & Grounds (850)
    Bathroom (137)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    .12 km away
     
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    .25 km away
     
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    Ask a question
    Questions & Answers
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Hotel_Istana_KL | Property representative |
    Please e-mail us your e-mail address (Trip Advisor does not allows to write an e-mail address here) and we will be happy to share and provide you any information about our GYM. Concierge can also assist you with anything... More
    0
    Votes
    Corina Violeta O
    23 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    1 May 2017|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "make sure you're facing the Petronas Towers. And go to the Helipad across the street."
    Read review
    "13th floor with views of the PETRONAS Towers, sensational"
    Read review
    "Best views of the city would be on the reception side on the upper floors (presumably above 5th level)"
    Read review
    "Club rooms offer the best value"
    Read review
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